Good service team .I have to say I was apprehensive about ordering from the this website having seen mixed reviews. However my experience with them was excellent. Due to a shipping error, the order wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered rug 2 weeks ago. Payed extra for faster delivery minus processing time. Rug is still processing. How long does processing actually take. They sure processed my payment pretty quick. Emailed th... Se mere
Virksomheden har svaret
Worst company to deal with returns and refunds. No one ever answers the phone on the website and their branch office that they state is in California is not. Try to return an unacceptable item and it... Se mere
The rug I purchased did not look. anything like the rug y’all advertised online it was very poor cheap quality an then y’all kept almost all of my refund when resolving the matter I will never make a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our products not only meet the quality requirements, but also give you a high aesthetic living space. With a wide range of designs and styles, our carpets are suitable for all decor styles and exude elegance and sophistication in every detail.
Kontaktoplysninger
17224 S. Figueroa Street, Gardena, 90248, California, USA
- 1 (866) 407-4334
- Support@rughere.com
- rughere.com
2,5
Under middel
44 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I couldn't be happier with my new rug
I couldn't be happier with my new rug. It's a true work of art that radiates elegance. It has brought a new level of comfort and style to my home.
29. august 2023
Besvarelse fra RugHere
I'm delighted to hear that your new rug has brought such joy and elevated the comfort and style of your home! It sounds like you've found a truly special piece that adds a touch of elegance.
If there's anything else you'd like to share or if you have any questions or concerns, please feel free to let me know. Your satisfaction is important to us!
We have dispatched a 20% discount code for your forthcoming orders to your email. Kindly check your inbox to retrieve the code. We anticipate the opportunity to serve you again in the future
was hesitant about buying a rug online
was hesitant about buying a rug online, but this purchase turned out to be fantastic. The rug arrived on time, and it's even more stunning in person. It truly ties the room together.
30. august 2023
Besvarelse fra RugHere
I'm so pleased to hear that your online rug purchase turned out to be a fantastic experience! It's understandable to be hesitant, but I'm glad to know that the rug exceeded your expectations and arrived on time. It's even more rewarding to hear that it ties your room together so well.
If there's anything else you'd like to share or if you have any further questions or feedback, please don't hesitate to let me know. Enjoy your beautifully tied-together space!
We have dispatched a 20% discount code for your forthcoming orders to your email. Kindly check your inbox to retrieve the code. We anticipate the opportunity to serve you again in the future
What went wrong is how you packaged…
What went wrong is how you packaged this rug for shipment! Could you have folded it up any smaller and shove it in a small bag? No business should fold up a rug like you did to mine. It should have been shipped layed out flat so I don't have to try and remove all the creases you caused it. It's been lying flat and I've been doing my best to make it look presentable. Those creases will never smooth out. There are boxes the size of the rug which would have allowed it to not be folded up at all. I can promise you I'll never purchase another product from your company. The only thing I like is the product looks nice and would be perfect, if not for all the creases.
8. august 2023
Uopfordret anmeldelse
Besvarelse fra RugHere
Sorry to hear this. We will try for orther package in future. Thank for your review. Hace a nice day
Love the rug and material
Love the rug and material! Great communication skills thru email, concerning orders.
4. august 2023
Uopfordret anmeldelse
Besvarelse fra RugHere
Thank you so much for your wonderful feedback! We are delighted to hear that you love the rug and the material it's made of. Your satisfaction is our top priority, and we take pride in providing high-quality products that meet your expectations.
We are also glad to know that you had a positive experience with our communication skills through email. Clear and prompt communication is essential to us, and we are committed to keeping you informed and addressing any concerns you may have.
We have sent you a discount code for your next order in your email, as a thank you from us.
Once again, thank you for choosing our product and for your kind words. We truly appreciate your support and hope the rug continues to bring comfort and joy to your home. We look forward to serving you in the future
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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