Rugby Nut Anmeldelser 

Just recently ordered a 2025 British and Irish lions t shirt came quicker than expected quality very good and a perfect fit this is the 2nd time of placing an order very easy to follow website and never any trouble top marks good company to deal with 👍

Beware the published jumper sizing is incorrect and my requests for an exchange were ignored!
Purchased a jumper before Christmas for my 12 year old. Measured him, as he’s growing fast, consulted the size guide and ordered. The jumper was too small in the arms/body and when I measured it was several cm smaller than the published sizes. Emailed immediately, waited. Emailed again in January, no reply. In the end sent an ultimatum that if I didn’t hear I’d have to raise a dispute with my credit card company. That’s what I had to do. Like to support UK businesses but would not buy from here again. Their refund/exchange policy is not honoured.

Sent wrong tee shirts NO Customer service !!! phone number doesn’t work NO REPLY TO SEVERAL EMAILS SENT

Avoid avoid avoid this rubbish company!!! Shocking

Sizing miles out and print quality very poor . Emailed to complain and no response could get better quality off Skegness market.

Delighted with my recent purchase of some B&I Lions T shirts. Prompt delivery and size guide near perfect. Great quality of the T shirts illustrated by how well they still look after constant machine washes. I have been very fortunate to have had several successful purchases from Rugby Nut and will happily recommend their products to any and all Rugby fans. Thank you

No customer service. No response. Rugby top printing very poor quality, con. They say, if you chase for a response they put you to the back of their queue, con. It’s been over 8 weeks since delivery received, emails and phone calls, no response, con. Very disappointed with the entire experience. Under no circumstances order from this company. If you have, like me been stung. Chase up your refund with your credit card. Very simple procedure and excellent results. Rugby nuts is a con.

I got a great t shirt. Good quality, lovely fit too. My friends made nice comments about it. I love it and will continue to use this company for fun loving clothing. Thanks.

I placed an order and I evidently ordered the wrong size. I emailed asking if there was anything that can be done, no reply
I emailed again after quite a long silence and received an email saying not to email again as you'll be pushed to the back of the queue and only email once... Still no reply...
I stupidly ordered another TShirt of smaller size, but when it arrived, the printing was not central and it was lower on the left side, so can't really be worn out in public..!
I took a pic and attached it to my email asking if this could be sorted, but again no reply...
So I now have 2 TShirts, neither of them worth the money or the aggravation...
Would I order from them again - No
Would I recommend them to my friends and family - No

This company has a very unfair returns policy and sells out of date clothing. When contacted their customer service is quite aggressive, threatening that your issue will be put straight to the back of the queue if you send more than one email! I am disgusted by the way I have been treated and would not recommend this company to anyone.

An other company that does not deserve not even one star. They just want your money. Zero customer service. This is what they are saying on emails if you have a query. " Please be aware that if you send multiple messages then you will automatically get pushed back to the end of the queuing system."
My order never arrived, I don't even think Royal mail even tried to delivered as they said they couldn't find the address and send the package back to them. I gave Rugbu Nut the opportunity to resend giving them the address and plenty of time but nothing. Original order on 7th Feb today it is the 22nd nothing so far, so I reported them to Trading Standards uk who is dealing with it. The Trading Standards gave me a template form with letter to send to them but nothing from rugby nut as yet, completely silence. Trying to get a refund now, on going...... Do not buy from RugbyNut, very poor service, no customer after care service.

If I could give less than 1 star I would for customer service. Be aware if you order the wrong size, even though based on their measurement, so I ordered correctly… there attitude is tough when it’s massive. So I’ve had to pay a seamstress to alter the size this is a total joke really or I end up throwing it away. Please make sure you are aware they don’t refund or accept goods back even to order another size. It’s your risk entirely. Would highly recommend to buy elsewhere. DO NOT BUY!

Within an hour of placing an order I tried to cancel. They sent an auto reply saying they answer in rotation and do not write again as my email will be pushed to back if queue. They have still not responded 2 weeks later and have sent a t shirt I don't want. Completely ignored.
To add insult to their zero communication they've been sending endless junk to my email.
Appalling /zero customer service!

Awful company non existent customer service ppor quality item and pathetic refund/exchange system. By law anything ordered online has to be refundable upto 14 days. Attempted to contact this company no reply dont.waist your time Trading standards should shut this company down

I have bought Rugby Nuts t shirts a couple of times for my grandchildren who are rugby mad. No complaints with quality, size or speed of delivery. Always well received by them. Reasonably priced.

Terrible customer service. No response. Rugby top printing very poor quality. If you chase for a response they put you to the back of their queue! It’s been over 4 weeks since delivery received. Was a gift. So disappointed with complete lack of customer communication.

Nonexistent customer service, no reply to email and no answer on the phone. They take your money and send wrongly sized garments although the items were ordered to their size guide.

I've had a few items from

Poor customer service, don’t respond to emails about returns, whilst the products were good quality just hit and run merchants and like other reviews I’d try to return items then don’t respond

The seller sent the wrong item, which was for a Christmas present. The receipt in the parcel was for the correct item. I have had no response to emails or messages and the phone number does not work.

Very prompt service, quick delivery, sensible prices and great product quality! What more could a customer want? I have been delighted with the 3 items I have had from Rugby Nut!
So looking forward to wearing my 'So Long as we Beat the English!' T shirt during the Six Nations next month, it will drive my husband and friends 🤪