Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Recently bought an Apple Watch Ultra 2 and really happy with the product. The watch is in excellent conditions and came as was advertised. Value for money surely.

Bedømt til 5 ud af 5 stjerner

Phone arrived quickly, working fine and in very good condition - so I was very pleased. Unfortunately, as a technophobe, I was not able to even set it up properly, and really struggled, so decided... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Exactly as described. Pristine condition, check. Delivered within 3 days, check. No dramas and to be honest I was expecting one. Deal seemed too good to be true which usually means there's something d... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought a refurbished iPhone 11 in December 2021. After 5 months it started behaving erratically, switching off mid use, even with full battery. This then became increasingly frequent and now battery d... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik
  2. Butik med mobiltilbehør
  3. Butik med brugte computere

Oplysningerne kommer fra forskellige eksterne kilder

You want a new smartphone but you don’t want to pay the earth. We know buying used tech can be daunting. How do I know what I’m buying is legit? Will it work? Am I being overcharged? Let us introduce ourselves – We are RueZone, the place where you can buy preloved smart tech without the worry


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

219 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

iphone 5

Ordered an iPhone 5 from Rue, arrived in almost factory new condition, included charging lead as well. The phone was unlocked as advertised!!

Speedy delivery also!

5* and amazing value

11. januar 2020
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks for the review NC!

Bedømt til 4 ud af 5 stjerner

Came nicely packaged I did order a…

Came nicely packaged I did order a higher gb but got 64 instead of the 124 gb

11. januar 2020
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Hi Robert, sorry to hear you received the wrong device. Please get in touch with us via email and we can get this sorted for you.

Bedømt til 4 ud af 5 stjerner

A very good purchasing experience from…

A very good purchasing experience from start to finish. I would recommend using Ruezone and I would use them again myself.

7. januar 2020
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much David, glad to hear you were happy with our service.

Bedømt til 2 ud af 5 stjerner

Phone ok but cable poor

Phone turned up as stated, not in iPhone box with just a cable. Phone is ok but cable stopped working after 24hours.

4. januar 2020
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks for taking the time to review us Andrew. All of our phones are refurbished, so they do not ship in the original manufacturer's packaging. Please get in touch with us via email and we can replace the faulty charging cable for you.

Bedømt til 4 ud af 5 stjerner

Samsung galaxy phone

I bought the first time. I like your service it is quick and fast delivery. I order Samsung Galaxy S8 Plus but I got Samsung S8 . if it is possible can I change Samsung Galaxy S8 Plus instead of Samsung Galaxy S8.please
if is there any difference I will pay it but reasonable price . even when I ordered the phone I filled Samsung galaxy s8 plus and the condition I ordered Excellent but you send me DIFFERENT ONE.
Thank you very much

2. januar 2020
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Hello. Sorry to hear you received the wrong device. Please drop us an email by using the contact form on our website and we'll be able to get this fixed for you.

Bedømt til 5 ud af 5 stjerner

Brilliant service, Product as described.

My phone arrived promptly and as described.
So far very happy with the service and the product.

28. december 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much for taking the time to leave us a review Kath!

Bedømt til 1 ud af 5 stjerner

You have have a cheek!

You have have a cheek, it’s been 10 days and I still haven’t received the phone, I wanted to send the phone abroad with a friend on Monday....it’s now Saturday and no chance of getting this phone now....everything I ordered 3-4 days after this item has arrived so pls don’t use Christmas rush as an excuse.....I’m so disappointed, you don’t even deserve a star .

21. december 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Hi Erica, very sorry to hear the phone didn't arrive in time for when you needed it for. We have launched an investigation with our courier partners to find out why the phone wasn't delivered on time, and have issued you with a full refund. Very sorry for the inconvenience caused.

Bedømt til 5 ud af 5 stjerner

Very fast delivery

Very fast delivery, wrapped securely. Condition excellent as stated and I am very very happy with it.

18. december 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks so much for the kind words Clare!

Bedømt til 1 ud af 5 stjerner

now ive proved they lied .

hi all , i posted a negative review of "ruezone" i felt i had been cheated and they were not at all honest , someone from ruezone read the revue and decided to report it to trust pilot stating that the review
was bogus as apparently i had never had any dealings with them ...EVER? pretty much calling me a liar , enough fuel there for defamation of character, i then forwarded one piece of correspondence i had with "will" one of the staff via ebay messages ,
also the purchase details from my paypal account showing the transactions , lastly i sent trustpilot a snapshot of my bank statement showing the 4 purchases and then the refund for the same four items.
so you see i really did deal with them there is no doubt about that
i wonder why they said they never heard of me? why did they insinuate that i had lied? as i stated in my first review and based on the evidence above, i say again this company are not to be trusted as can be clearly seen by the way they operate, i am not at all pleased my reputation was called into question , nor am i happy being called a liar,
the remarks that ruezone made about me stating that no business had taken place between us is both defamatory and slanderous ,
forcing me to send proof from bank records and paypal that showed they lied , is this the kind of company you want to deal with , you decide , i have not decided my next move yet but plan to take advice.

11. oktober 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

no complaints at all

no complaints at all. iPhone 7 arrived well packaged, and exactly as described. would certainly use again.

10. oktober 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much for taking the time to review us Aramis, we really appreciate it.

Bedømt til 5 ud af 5 stjerner

Great service!

Great service and excellent communication. Highly recommended!

26. september 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks Andy, very glad to hear you're happy with our level of service

Bedømt til 5 ud af 5 stjerner

Would definitely recommend this…

Would definitely recommend this company. Phone which I purchased was exactly how described on eBay. No issues yet!

5. september 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much for taking time to leave us a review! If you have any problems with your phone in the future, please don't hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

Replacement of Damaged Huawei Ascend Y330

Following severe damage to my wife's phone by our dog, I looked for a replacement on ebay. I found what appeared to be a suitable used and refurbished Huawei Ascend Y330 for sale by Ruezone. I purchased the phone and it arrived well packed on a 48 hour delivery. The screen was completely unmarked, the back was a bit rubbed, but as described and perfectly acceptable. Also included was a charging cable.

The damaged phone's sim and memory cards were inserted in the new phone and the very flat battery was charged. The set-up routine was followed and the phone has worked perfectly since. In fact, slight problems with the original are not present. I am thus very satisfied and happy to recommend Ruezone.

A. Short

5. september 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thank you very much Adrian! Hopefully your new phone doesn't experience any dog-damage of its own, but if it does......you know where we are!

Bedømt til 5 ud af 5 stjerner

Ruezone pre-owned Samsung S5

I bought a pre-owned Samsung S5 from Ruezone. I realize that this is far from current but, for me, is perfectly adequate. I forget the exact rating on the website but it led me to believe that there would be fairly obvious signs of usage. When I received the phone, I found it hard to distinguish it from a brand new one and the battery also has plenty of life. All in all, I'm a very happy customer and wouldn't hesitate to recommend Ruezone.

2. september 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much for the review John, we greatly appreciate you taking the time to write it!

Bedømt til 5 ud af 5 stjerner

I bought a refurbished Samsung S5 from…

I bought a refurbished Samsung S5 from RueZone in October 2018. It carried a 12-month warranty. Last week, the screen suddenly froze and I couldn't get the phone to start up and display anything at all. RueZone emailed me a postage label, informed me it was being repaired, and the phone was returned to me in full working order within five days. Now that's what I call fantastic customer service. It's a pity most other eBay sellers fall very short in regards to good customer service. I can't recommend RueZone highly enough.

28. juli 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much Graham, we really appreciate your kind feedback. Fingers crossed that the phone now provides you with many years of use, but if not.....you know where we are!

Bedømt til 5 ud af 5 stjerner

Excellent service and quality

First time I have used Ruezone and have been extremely impressed. There was a minor issue with delivery so I contacted Ruezone. A good measure of Customer service is how problems are dealt with and Ruezone responded perfectly - their Customer service was excellent and issue was dealt with very quickly and efficiently. The phone I purchased was rated as 'Renewed' and priced better than other sites. When unpacked it looked as though it was brand new (though in a plain package). Phone is working absolutely great - wish I'd bought it sooner. Will I use Ruezone again - Yes definitely. Would I recommend Ruezone to others - already have!

12. juni 2019
Uopfordret anmeldelse
Ruezone-logo

Besvarelse fra Ruezone

Thanks very much for taking the time to review us and for your patience and understanding regarding the minor delivery issue. We really appreciate your custom!

Alan
RueZone Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere