Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fabulous mascara. Really didn’t think a small mascara brush would work. It’s amazing on my eye lashes . No clogging or getting stuck together . Just perfect

Bedømt til 3 ud af 5 stjerner

It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack

Bedømt til 5 ud af 5 stjerner

I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier... Se mere

Bedømt til 5 ud af 5 stjerner

The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

272 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great product

Great product. I love the small brush, it gets all the tiny lashes to give a fuller look. My only constructive comment would be that I don't use the brow part as often. It would be good to have the mascara as a stand alone product. Great mascara though.

11. juni 2025
Bedømt til 5 ud af 5 stjerner

Absolutely fantastic products

The products I purchased are absolutely fantastic (blusher and lip balm) and the service was very fast.
Cannot fault in anyway and throughly recommend.
The pigment in the red blusher is really good and when used on the lips last for ages with the balm. The balm is the best I tried and has real staying power.

2. juni 2025
Bedømt til 5 ud af 5 stjerner

Excellent products and service!

The products and service can’t be faulted. Very pleased with both.

I purchased Lip Serum Nude. I’ll be reordering this product, so moisturising and natural.

Cheek Colour Nude. Not sufficient colour for me personally so I will order a deeper colour next time. However, it gives a lovely sheen over my existing powder blusher.

Mascara & brow duo. I simply love this mascara! No clumps and a deep black to emphasise lashes/eyes. Definitely my go to mascara! I do wish the mascara was sold separately to the brow gel. I get through the mascara far quicker.

Thank you Ruby Hammer!

12. maj 2025
Bedømt til 5 ud af 5 stjerner

Perfection

Wonderful customer service and the most beautiful lip balm. I wear this balm in red and it is honestly the most comfortable and beautiful lip product I own. It has very quickly become my ‘I don’t need to think, just whack it on’ lip product. I love, love, love it.

2. maj 2025
Bedømt til 1 ud af 5 stjerner

Unfortunately the top of the gloss…

Unfortunately the top of the gloss completely came off upon first application. Losing the tip then made a second application too thick and heavy. Am yet to hear back from customer services about the issue. May seem a trivial complaint but would have been nice to be able to use the gloss properly.

31. marts 2025
rubyhammer.com-logo

Besvarelse fra rubyhammer.com

Hi Jane,
Thank you for your feedback, and we're so sorry to hear about your experience. As a small business, our customer service team is closed over the weekend, but I can see the team has responded to you today.

Our Lip Serum Balms are formulated with a high level of skincare oils, giving them their signature soft, melting texture. Because of this, we recommend twisting up just a small amount above the tip to avoid any breakage. A replacement has already been sent out to you, and we hope you enjoy using it this time. Please don’t hesitate to reach out if you need anything further.

Best wishes, Team RH

Bedømt til 5 ud af 5 stjerner

The Ruby Hammer experience from…

The entire Ruby Hammer experience from purchasing the product online. The waiting time, which was not very long. To receiving the product, which is the main makeup brush. Everything went well.
The product itself is a star
It is made of good quality, and it applies my makeup well on my face.

26. marts 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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