Very rude customer service Very little communication and when I did manage to speak to someone he was very rude and un helpful. Paid for next day delivery but didn’t receive my parts for 3 weeks t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Arrived fine, forgot one part and told me another part would fit from eurocar parts but will send the part out. No that didn't work, waste of money as I couldn't return. Then rang again for my part t... Se mere
Replaced a sachs performance with the rts 5 paddle clutch as the sachs was struggling with the recent tte hybrid turbo upgrade. The comparison in my view is way beyond what I expected. The clutch ju... Se mere
Ordered a used engine for my 2002 Ford Escape after 4 failed attempts through other companies. They assured me that they were different and could provide me a fully tested/inspected engine. Sent me pi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Manufacturer/Wholesaler specialising in Aftermarket, Performance and 4x4 auto parts
Kontaktoplysninger
St Michaels Industrial Estate, 4b, WA8 8TL, Widnes, Storbritannien
- 01514246968
- m.kelly@rtsperformance.co.uk
- rtsperformance.co.uk
2,2
Under middel
132 anmeldelser
Har besvaret 55 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Business Support and refund.
Good products and best of intentions but unreliable support and wrong products supplied at times. Shipping can be a nightmare as parts goes missing. I'm owed $2000 due to this and they don't respond.
3. september 2022
Uopfordret anmeldelse
Great Service
Ordered a new clutch, very friendly, fast service and happy to help me with multiple questions plus, great value
21. august 2022
Great advice
I rang for advice and spoke to a very helpful man who answered all my questions, He even advised me that a lightened flywheel was not need, while everyone else had tried to sell me one.
Ordered on line arrived well packaged and quickly, have not fitted yet but the quality looks very good
15. august 2022
Item has not arrived
2. august 2022
Besvarelse fra RTS EUROPE LTD
Hi Chris, apologies for the delay in your order. We sent you an email shortly after you placed your order explaining the delay in our manufacturing for this specific product, however we heard no reply from yourself. Rest assured we are in the process of completing your order. Cheers
Great service
Great service. Quick reply with messaging. Making my purchase for my Renault megane 225 HD clutch kit as simple as possible. With a fit guarantee
.
29. juli 2022
discs and pads…
Really happy with the discs and pads and the delivery time but I ordered black finish but received silver. Not exactly a deal breaker but there was no mention of black being out of stock etc.
27. juni 2022
Fast dispatch and altho took day or two…
Fast dispatch and altho took day or two for clutch to bed in. I now have no problems with clutch kit they sent for my vxr.
5. maj 2022
Excellent service online answered any…
Excellent service online answered any questions I had and gave me plenty of options on what to go for
22. april 2022
Fantastic service
20. april 2022
RTS performance
Steve and the guys at RTS always deliver a top quality service with top quality parts and fast delivery's
17. marts 2022
amazing help no question was to much…
amazing help no question was to much Steve went above and beyond to help me in the questions i had and shown amazing knowledge of the products
11. marts 2022
Absolutely fantastic service
Absolutely fantastic service, had a question before I ordered and was answered extremely fast. Friendly and very helpful. Would highly recommend.
28. februar 2022
Excellent communication & super fast…
Excellent communication & super fast delivery, will definitely use them again.
25. februar 2022
Fast postage and quality parts
17. februar 2022
Parts ordered at 10.00am delivered next…
Parts ordered at 10.00am delivered next day, top service
10. februar 2022
Terrible product and awful service
Terrible product and awful service, bought a twin plate kit from AET Motorsports, slipped right from day 1 of installation even driving very slowly, reported the issue to rts and aet right at the start, neither seemed bothered, just said bed it in correctly which I did, never improved even after 900 careful miles, removed the whole thing and fitted a sachs set up, zero issues, neither company wants o know. Rts say I should have changed the gti flywheel to the R version, AET say they have never heard of this, RTS have my clutch flywheel and release bearing and i am £800 out of pocket.
Will never use either company again.
To answer your reply, imo which I am entitled to the product that AET Motorsports sold me for my golf gti that apparently they have fitted hundreds to was not functioning in my car, you RTS are telling me I should of also fitted a golf R flywheel, AET dispute this and tell me it's not true or required in a golf gti.
These are facts simple as that, neither you the manufacturer or aet the distributor are willing to resolve this issue, your threat of court action against me for liable says it all really, let's go to court no problem and I will show a judge all the correspondence that I have from you and AET, you also still have my complete clutch kit and my flywheel which you have had since 18.12.2021.
20. januar 2022
Uopfordret anmeldelse
Besvarelse fra RTS EUROPE LTD
Further to your erroneous comments. We would like to clarify the hard facts.
RTSTF-6006 was designed to run with Sachs Dual Mass Flywheel part number 2294001999 ONLY, which was designed for the Golf MK7, R and NOT GTI.
Terrible product?? Can you substantiate this comment, please?
Thanks for excellent service..
29. december 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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