Our cleaner / maid was extremely polite and professional throughout his time in my home. He is hardworking, very thorough, and pays great attention to detail the cleaning was done to an excellent st... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Reliable, costs and terms are clear, you can select a cleaner based on previous reviews. Used Rozie twice so far and both times the service was consistent
Virksomheden har svaret
Using the app was a straightforward experience, I had many options and waited for the helper that felt fitting for my family. The experience with the helper couldn't have been better. The Rozie app... Se mere
Virksomheden har svaret
Malta has been missing an app like this for a long time. Cleaning Search with "Rozie" feels like a genuinely high European-level service , it 's so polished and convenient that almost surprising... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rozie is the easiest way to book trusted, professional cleaning services, cleaning companies and cleaners for your home or apartment in Malta! Our platform connects customers with experienced, background-checked providers ensuring top-quality service at competitive prices. Why Choose Rozie? ✅ Convenient Booking – Schedule a cleaning in just a few taps via mobile app. ✅ Trusted Professionals – All cleaners are vetted and rated by customers. ✅ Transparent Pricing – No hidden fees, clear and upfront costs. ✅ Flexible Services – Choose from standard, deep cleaning, and more.
Kontaktoplysninger
Triq Sqaq Lourdes, SWQ 3334, St Julian's, Malta
- rozie.app
4,6
Fremragende
70 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It is not geared to please the customer…
It is not geared to please the customer but more the worker.
29. september 2025
Besvarelse fra Rozie (Rozie.app)
Dear customer,
We are always working the best to provide best customer experience , please contact our customer support with the issue you had and we will investigate it !
Regards
Rozie team
Good cleaning
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thank you very much!
Besvarelse fra Rozie (Rozie.app)
Thank you very much!
Support is poor
26. august 2025
Besvarelse fra Rozie (Rozie.app)
Hello, our support is available in whatsapp by phone and email. Could you specify more details what went wrong ? We don't see any disputes from you.
Running late!
Running late!
She was over 2 hours late. When I contacted her, she informed me that she would arrive in 2 hours. This was quite inconvenient, as I had scheduled the day and booked the time accordingly.
Ultimately, I advised her not to come.
I was disappointed with the service; the cleaner could have at least called to inform me before I reached out to her.
25. august 2025
Besvarelse fra Rozie (Rozie.app)
Hello, we are very sorry to hear that you had negative experience. We checked the logs and yes, the provider was coming late - 30 mins over the the allowed time slot. We are working on providing best communication channels to both - providers and clients. We strongly suggest reaching out providers and cleaners day before cleaning and same day to ensure there are no delays or changes. In this specific situation the cleaner got stuck in traffic and couldn't make it on time informing us that they will be 30 minutes late. Unfortunately that was unaccaptable by you and we issued a refund. We are very sorry for inconvenience. Thank you for your review!
Best app at the moment
Rozie is a very helpful app. I thank the minds behind it.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thank you!
Help in a jiffy 🙂
Help was only a few hours away. Very prompt and efficient. Will surely try them again !
6. august 2025
Besvarelse fra Rozie (Rozie.app)
Thank you very much!
Besvarelse fra Rozie (Rozie.app)
Thank you
Convenient booking and vetted cleaners
Booking with Rozie was a very easy and convenient experience. I explained what needed doing and could choose the cleaners based on their offers and also see reviews. The cleaner was good and very timely.
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thanks for the review
Good value for money
Experience was great, the cleaner was very nice , she knew what I wanted and we worked well together. I like Rozie app as it customer friendly, one feels secure as cleaners are verified and very professional.
8. juli 2025
Besvarelse fra Rozie (Rozie.app)
Thank you for the review :)
Easy booking and friendly cleaner
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thanks for review!
Really happy with the service
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thanks
Super useful app
Super useful app! Good service at competitive prices! I like it!
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thank you for the feedback!
Great service by Karen
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thanks for the review!
Easy and fast process
The process to book you cleaning is fast and easy. You can book it also a couple of hours before!
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thank yo so much!
Besvarelse fra Rozie (Rozie.app)
Thanks!
Very efficient and easy to use
Very efficient and easy to use.
I highly recommend Rozie!
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thank you for the review!
I needed a cleaner
I needed a cleaner
We agreed price date and time
Job was done
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rozie (Rozie.app)
Thanks! Exactly as we planned!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.