MB Royal Perfume is a top-tier Canadian brand. Don’t confuse them with 'Royals Perfume' they are totally different. I’ve tried several bottles and the quality is amazing. These are 30% oil concentrati... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was hesitant purchasing from royalsperfume, as there’s quite a few reviews stating that the items never arrive or arrive broken. I expirienced none of that. Within a day I received the confirmati... Se mere
I can only advise against this company. They sell defective or broken products and refuse to take them back. Furthermore, they respond extremely rudely and impolitely to emails. It's truly an absolute... Se mere
Virksomheden har svaret
I was a bit sceptic because of some of the reviews here on Trustpilot, I thought I would give them a chance since the perfume I wanted to buy wasn’t that expensive in case it went wrong, but everyt... Se mere
3,7
Middel
33 anmeldelser
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Perfect!!!
Nothing but good things to say about Royalsperfume.
Ordered over 15 times,never had An issue with anything. They ship quickly and it arrives perfectly wrapped and Secured. This is my go to for Arabian Frangrances 👍👍👍👍🥰
29. juni 2024
Uopfordret anmeldelse
Bought on Royalperfume.it
Bought on Royalperfume.it
Item came perfect and good price
Will buy again
17. maj 2024
Uopfordret anmeldelse
Ich bin sehr zufrieden
Ich bin sehr zufrieden! Lieferung war schnell gekommen (cca ein woche LT - AT ) Die düfte sind super,qualität top! Gerne weiterempfehlen! ❤️
16. maj 2024
Uopfordret anmeldelse
Zwei mal habe ich hier bestellt und es…
Zwei mal habe ich hier bestellt und es hat geklappt. Keine Probleme.
+Versand
+Auswahl (kann aber gerne mehr sein)
+Email Kontakt
13. marts 2024
Uopfordret anmeldelse
Polecam wysyłka do Polski w przeciągu…
Polecam wysyłka do Polski w przeciągu tygodnia.
12. april 2024
Uopfordret anmeldelse
I ordered a perfume on 23/02 and I was…
I ordered a perfume on 23/02 and I was hoping to get it before my holidays on 09/03. Unfortunately with the tracking link provided there was no progress at all. The only information on that tracking link was that the parcel data was sent to DPD. There was never even an update that the parcel was picked up from the company by courier. I sent multiple emails and called them highlighting that I would need this parcel by 09/03 just to be told after almost 2 weeks that the courier lost the parcel. Hmm not sure if it even left the Rotalsperfume warehouse tbh. Also in the meantime the perfume ordered got sold out!! I have made many orders before but noticed that the shipment takes few days to even take place. Pretty slow and then have to wait another week for delivery to Ireland. I will try ordering from different company as 2 weeks gone waiting for nothing is not good enough! At least they've made the refund already.
6. marts 2024
Uopfordret anmeldelse
Disappointed ** UPDATED **
I've used this company lots of times without any issues at all. They have a nice selection of fragrances and the prices are decent. I've never had to use customer service until now.
I received a bottle of fragrance that was leaking. The inside of the container where the bottle was stored was stained brown due to the leakage (the carton was white), and the paint on the cap of the perfume was damaged (peeling off the rim) due to the leakage. I said I would return the item and they could send me a new one. They would not accept a leaky bottle (okay, understandable), but wouldn't provide me with a refund either. The perfume was meant to be a gift, too. I couldn't present the bottle of perfume to my niece in this condition: leaky, stained and peeling. I wrote and sent photos of the cap, the leakage, and the stained carton.
Their response? 15% off my next order. I've spent well over 500 Euros with Royals Perfume and I find this response to be inadequate.
Very disappointed.
UPDATE: Royal Perfumes just sent me a replacement bottle. I'm very pleased that they have done so, because I like this company. Thank you for responding to my complaint!
2. marts 2024
Uopfordret anmeldelse
Super fijne dupe van JPG la belle…
Super fijne dupe van JPG la belle gevonden.
Snel geleverd naar Nederland en het zat goed verpakt met bubbelfolie.
Super, complimenten!
21. november 2023
Uopfordret anmeldelse
Besvarelse fra Royalsperfume
Hello, thank you! :)
Sad..
I ordered multiple times from this company and never had any issues, legit perfumes and fast shipping & fair prices
HOWEVER
Last order i recieved a broken bottle that was leaking and the customer service on this company is just beyond bad and sad, Insanely rude people that offers me 15% discount code on my NEXT purchase for a broken item i recieved.. I provided multiple pictures of the leaking bottle.
I will NOT buy from these guys again and i wouldnt if i were you aswell, If you do recieve a damaged item you are screwed.
7. november 2023
Uopfordret anmeldelse
Besvarelse fra Royalsperfume
Good afternoon,
We want to clarify the situation, firstly, the photo clearly shows that the perfume is not damaged and is only leaking, and we offered you 2 options. The first is either an exchange of perfume in such a way that you send us the old perfume at our expense, and we send you new ones, or the second option is a 25% discount on your next purchase, since the bottle remains full and you can use them. But, unfortunately, you gave up all options and just wanted to keep the full bottle and at the same time purchase a new one for free. We have saved all correspondence with you and can provide this evidence.
Have a nice day.
I can only advise against this company
I can only advise against this company. They sell defective or broken products and refuse to take them back. Furthermore, they respond extremely rudely and impolitely to emails. It's truly an absolute scam! I can only discourage everyone from ordering here; save yourself the trouble and money. It will only backfire. I will never order from here again.
24. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Royalsperfume
Good afternoon,
yesterday we had a conversation at the post office. And I wrote to you that we do not refuse to replace perfume if there is photo or video evidence of damaged packaging and broken perfume. You didn’t send us any of this, you just started threatening us with your connections. We are still willing to replace the perfume if you send us photo or video evidence. You can send photos or videos by email:
info@royalsperfume.com
Amazing customer service and reviewes
Have now order 3 times form royal perfumes and each time service and products have been amazing. Would highly recommend and will continue make additional purchases.
Great seller 😊
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Royalsperfume
Good afternoon,
Thank you for your feedback. We are very pleased! :)
I have been scammed out of 50€.
I have been scammed out of 50€.
Ordered a lataffa perfume was supposed to be delivered in 5 days... those 5 days came and faded away a long time ago.
Contacted them with my order number... and apparently it was picked up in Ireland.... and I live in Portugal.
Never was able to recontact them to get my my money back.
24. juli 2023
Uopfordret anmeldelse
Besvarelse fra Royalsperfume
Good afternoon,
according to the data, your parcel was delivered, there is not a single message from you in any mail.
You can always write to this email:
info@royalsperfume.com
Or write directly to the online chat on our website.
Have a good day.
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