Highly recommended! Very good contact with shop. Customer service assistant always responded patiently to all my enquires. Sofa was delivered and installed by kind and experienced profession... Se mere
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Se, hvad kunderne siger
What an amazing sofabed!!!! Delivery was spot on, driver who installed it as well was so easy to talk with, checked every step of the way to ensure the colour is right and we are happy for it to be... Se mere
Virksomheden har svaret
Of course! Here’s the shortened positive review of Royal Sofa in English: --- **Great experience with Royal Sofa!** I am extremely satisfied with my purchase from Royal Sofa! My new sofa... Se mere
Virksomheden har svaret
Paid a deposit for a corner sofa with delivery promised in 20 days. After payment, the company stopped responding to all messages and emails. I’ve sent repeated requests for updates and a refund —... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Royal Sofa, the retail brand of Furniture Haven Ltd, brings luxury and comfort to every home with its premium armchairs, corner sofas, and sofa beds. Located in Bradford, our showroom showcases our finest collections, where quality and style meet in every piece. With flexible financing options, free delivery, and expert installation, we make elevating your living space effortless and elegant. Discover the craftsmanship of Royal Sofa and turn your home into a royal retreat.
Kontaktoplysninger
Beckside Lane , Bd7 2JX, Bradford , Storbritannien
- 07597578789
- info@royalsofa.co.uk
- royalsofa.co.uk
4,0
God
42 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order sofa at 13 december.Been promise…
Order sofa at 13 december.Been promise delivery before Christmas 🎄.23 december calling me and saying sorry we bringing you wrong colour sofa is that okey ? Of course i said not i need colour which match my walls.so he toald me is will be now on the first dates in new Year.Wow Great 👍 thank u.Today is 4 January i still dont know date of delivery.What a great Company. All Christmas and New year me and Kids and wife laying down on duvets on the Floor.This company still not given me day Of Delivery.Avoid they not respect they Customers
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Dear Roman,
Thank you for leaving a review. We take all feedback seriously and always aim to provide the best possible service to our customers.
However, after carefully reviewing our order records, we were unable to locate any purchase under your name or matching the details provided in your review. We kindly ask you to double-check your order confirmation or share your order number with us at info@royalsofa.co.uk, so we can investigate this further.
We pride ourselves on our commitment to customer satisfaction, and it’s very important to us to resolve any genuine issues promptly. If this review was submitted in error or pertains to another company, we would appreciate it if you could amend or remove it to avoid confusion.
Thank you for your cooperation and understanding. We are here to assist if you need further help.
Best regards,
Royal Sofa Team
Great service
Great service overall. From purchasing online, communication through WhatsApp for updates and delivery service. Thank you very much
17. november 2024
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Besvarelse fra Royal Sofa
Hi Joao,
Thank you for your feedback! We're so glad you had a smooth experience with us. If you ever need anything else, don’t hesitate to reach out. Enjoy your new sofa!
Kimm u shape sofa
My experience was amazing with this company!
The sofa itself is a higher level furniture,well done and beautiful!
Delivery guy very professional and friendly,brought everything inside and assembled it in minutes!
Highly recommended!
15. november 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Olga,
Thank you for your wonderful review! We're thrilled to hear you’re happy with your sofa and our delivery service. We'll pass your kind words on to the team. Enjoy your beautiful new addition!
Besvarelse fra Royal Sofa
Hi Christos,
Thank you for your review! We're delighted you had a perfect experience with us. Let us know if we can help with anything else.
Great quality, good customer service
The company were incredibly helpful. Truly happy with the product I ordered. Delivery team were polite and communication was outstanding.
23. oktober 2024
Besvarelse fra Royal Sofa
Hi there,
We’re so happy to hear you’re pleased with your sofa and our service! Thank you for taking the time to share your experience. We appreciate your kind words!
Besvarelse fra Royal Sofa
Hi Iliana,
Thank you for your review. We're glad to hear you had a great experience with us. Enjoy your sofa.
Fast and pleasant service
Fast and pleasant service, good quality
14. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Vika,
Thank you for your feedback. We're glad we could provide you with fast and quality service. Enjoy your sofa.
Carol and Pawel brilliant service- positive attitude. Thank you guys!
Carol and Pawel installed our brand new sofa today, fast and informative. Great job! (Only tip for improvement- to collect and dispose packaging). Fantastic sofa- velvet cream ♡ thank you!
11. oktober 2024
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Besvarelse fra Royal Sofa
Hi Ieva,
Thank you for your kind words. We're glad Carol and Pawel made your experience great. We appreciate your feedback about the packaging—it helps us improve.
Amazing customer service
Amazing customer service. The guys came and assemble the sofa.
They delivered it on the 3rd floor.
They were super helpful and kind thank you so much.
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Tzeni,
Thank you so much for your review. We're delighted to hear our team was able to help you so well. Enjoy your new sofa.
Excellent 👌
I’m very happy with my purchase.
Great communication with customer service.
Free delivery and installation. Delivery team exactly on time and very professional.
My new sofa is amazing 🤩
I can really recommend this company.
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Hanna,
Thank you for your glowing review. We're thrilled you’re loving your new sofa and that our team delivered a great experience. Thank you for recommending us.
Great quality sofa with lovely customer…
Great quality sofa with lovely customer service whilst buying and delivery/installation. Fast delivery time too!
28. september 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Jessica,
Thank you for your lovely feedback. It’s great to hear you’re happy with the quality and service. Enjoy your new sofa.
Don't hesitate, they're a fantastic setup
We were looking for a U shaped sofa bed for our garden room, but all of the usual companies required a small mortgage for that they were offering. Having seen the sofa from Royal Sofas I was able to find it at other sites, the reviews were favourable and Royal Sofa were £200 cheaper than Amazon!
There was constant communication on the day of delivery as the estimated delivery window got more specific. The delivery guy (Igor) was fantastic, very polite and explained the process thoroughly.
He brought s section off the van so we could see the colour and feel the fabric, and once he knew we were happy, he then carried the parts of the sofa through and assembled it for us.
Overall a very favourable experience and I'll be recommending them in the future.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Paul,
Thank you for your detailed and kind review. We’re so pleased you’re happy with the sofa and our service. We appreciate your recommendation—it means a lot to us.
What an amazing sofabed!!!
What an amazing sofabed!!!! Delivery was spot on, driver who installed it as well was so easy to talk with, checked every step of the way to ensure the colour is right and we are happy for it to be installed!!! Very comfortable and stylish looking, what a bargain !!!!
Communication all throughout faultless!!!
Buy with confidence, you won't be dissapointed !!! 🥰🥰🥰🥰
14. september 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Ioana,
Thank you for your glowing review. We’re so happy you love your sofabed and had a great experience with us. Enjoy your new comfy sofa.
Kimm II corner sofa
Communication was great throughout. Two very polite men delivered and assembled the sofa. Wasn't an easy job to bring the parts up to my flat! The sofa looks amazing and better quality than expected. I would definitely recommend.
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Eva,
Thank you for your kind words. We’re so glad you’re happy with the quality of your sofa and our service. We appreciate the recommendation.
Just received my sofa
Just received my sofa . Everything looks in good condition and happy with the purchase.Was surprised because I didn’t expect the delivery driver to come and build up the sofa in living room for me and I’m so happy and thankful for that.
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Erik,
We’re so happy to hear you’re satisfied with your sofa and the delivery service. Thank you for sharing your experience. Enjoy your new furniture.
4 stars
4 stars, the delivery and communication was great and arrived quickly!
The man who installed the sofa was also lovely.
Would give 5 stars but the sofa isn't actually very comfortable 😕 it looks amazing but it's very hard and firm so hoping it softens up a little.
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Lisa,
Thank you for your feedback. We’re glad you were happy with our service. We’re sorry to hear the sofa isn’t as comfortable as you’d hoped—feel free to reach out if you’d like to discuss further.
Thank you very much
Thank you very much, sofa looks amazing and service was 100%!
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Fran,
Thank you for your kind review. We’re delighted to hear you’re happy with your sofa and the service. Enjoy it.
Amazing sofa
Amazing sofa, fast delivery and assemble. Great contact regarding delivery date. Wil definitely use again
30. juli 2024
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Besvarelse fra Royal Sofa
Hi Kris,
Thank you for your lovely feedback. We’re so glad you had a great experience with us. We look forward to helping you again in the future.
Very happy with my purchase at Royal…
Very happy with my purchase at Royal Sofa. Great customer service, the delivery and assembly went very smoothly (great delivery guys). Love my new sofa!
29. juli 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Maria,
Thank you for your wonderful review. We’re so glad you love your sofa and had a smooth experience. Enjoy your new furniture.
very good quality sofa
very good quality sofa. delivery on time. very nice and helpful delivery service
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra Royal Sofa
Hi Stanislaw,
Thank you for your feedback. We’re thrilled you’re happy with the quality of your sofa and our delivery team. Enjoy.
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