A vásárolt termékek (2 db) mindkettő…
A vásárolt termékek (2 db) mindkettő ugyanazt a hibát produkálta! Az ügyfélszolgálat pedig nem segített!
Most van hibás Rottner kulcs tárolónk…
😢😢😢
Köszönjük…
14. april 2026
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Osztrák családi vállalkozás vagyunk, amely több mint 50 éve tevékenykedik a biztonsági iparban. Akár cégek számára, akár otthonra - a Rottner olyan biztonságos széfeket, fegyverszekrényeket és kulcsszéfeket kínál, amelyek a legmagasabb minőséget és biztonsági előírásokat képviselik
Kontaktoplysninger
Thern 17, 4880 , St. Georgen i.A., Østrig
- +36 1 550 7322
- iroda@rottner-security.hu
- rottner-security.hu
3,1
Middel
9 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
3,1
Zero customer support !!!
In 20 December 2025 I wrote them an email explaining a potential issue with a new order. As well since it was a company purchase I was expecting an invoice . Unfortunately they didnt answer my email and I never got an invoice so my accountant is not happy ! They don't answer phone during working hours and never got a reply to the email I sent .
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Rottner Tresor GmbH
We sincerely apologize for your experience and for the frustration this caused. In December, we were transitioning to a new internal system, and unfortunately some customer emails and requests — including invoice inquiries — were not properly received or processed. This is not the level of service we aim to provide.
We fully understand how important timely communication and correct invoicing are, especially for company purchases, and we’re truly sorry for the inconvenience caused to you and your accountant. The issues with our email handling and phone availability have since been resolved, and our customer support processes have been improved to prevent this from happening again.
Thank you for bringing this to our attention, and we appreciate your patience.
Kind regards,
Rottner Security
Unfortunately
Unfortunately, no one has contacted me about the purchase yet, and I had to buy a safe from another company.
3. januar 2026
Besvarelse fra Rottner Tresor GmbH
We sincerely apologize for the lack of follow-up regarding your purchase. At the time, we were in the process of changing our internal system, and unfortunately some customer emails were mixed up, which led to your inquiry not being handled as it should have been. We truly regret the inconvenience this caused and understand your decision to purchase elsewhere. Thank you for bringing this to our attention — we’ve since resolved the issue to ensure this does not happen again.
Kind regards,
Rottner Security
The product is very good
The product is very good, the installment is easy, the guide is easy-to-understand.
However through the online ordering process I received zero email or any sign that my order was successfull. The first sign that Im gonna have the product when I received an email from GLS. Hope it can be fixed in the future.
10. september 2025
The product is perfect
The product is perfect, but the delivery was outrageous. It came later, than advertised, and they left it infront of the house, because we were not at home... There was no notice before delivery.
3. juli 2025
From Hungary
I searched a lot, but finally I chose an Austrian manufacturer because of the coolness.
high quality, the Hungarian lady on the phone is very responsive
Thank you very much from Hungary
31. marts 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.