RoomPlaza Anmeldelser 

56
TrustScore 2.5 ud af 5

2,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

In de wanhopige zoektocht naar een kamer ook een abonnement genomen op deze site. Niet doen! Ze overtreden de wet. In principe heb je conform Europese consumentenrecht de mogelijkheid om binnen 2 weke... Se mere

Bedømt til 1 ud af 5 stjerner

One star because none is not possible. A scam site which illudes you with houses already booked to make you their 35€ subscription, giving you a reply after weeks (not in a few days as they say). My s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Roomplaza is the go to rental company when you are looking for a trustworthy and professional company with client oriented personalised services! The team is always willing and ready to advise you or... Se mere

Bedømt til 1 ud af 5 stjerner

Terrible experience. I rented an apartment via room plaza. Rental contract was handled by SMG Housing The landlord is HOEN. The apartment is terrible, dirty, moldy, Not maintained… a disast... Se mere

Virksomhedsoplysninger

  1. Boligblok

Skrevet af virksomheden

Book your room or apartment online with RoomPlaza. Our smart housing platform offers high-quality furnished spaces for both expats & students. Personally endorsed by our very own RoomPlaza team, look out for our "certified" stamp given to rooms & apartments that exceed our standard requirements. Group rents? We've got those covered too. With RoomPlaza you can apply as an existing group or we'll help you form a new one.


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(56)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

One star because none is not possible

One star because none is not possible. A scam site which illudes you with houses already booked to make you their 35€ subscription, giving you a reply after weeks (not in a few days as they say). My son and his friends were stuck in eternal waiting while finding a room to stay is their utmost issue to attend their studies in Netherlands

7. juni 2023
Uopfordret anmeldelse
RoomPlaza-logo

Besvarelse fra RoomPlaza

Dear Valeria,

We are sorry to hear that your experience with Roomplaza did not meet your expectations. We aim to provide our customers with accurate listings and prompt responses, and we regret that you faced delays while trying to secure accommodations for your son and his friends.

The apartments displayed on our website are indeed available at the time of listing, but certain locations can become quite competitive. Please understand that we work on a first come first serve basis. We do this to make the process as fair as possible and so that everybody gets a fair shot. We are actively working to improve our communication and response times to ensure that customers receive timely updates. If you have any specific concerns or would like to discuss your situation further, please don’t hesitate to contact us. We appreciate your feedback and are here to help.

Best regards,
Roomplaza

Bedømt til 5 ud af 5 stjerner

Very helpful team

Very helpful team! Good service :)

30. juli 2022
Uopfordret anmeldelse
RoomPlaza-logo

Besvarelse fra RoomPlaza

Dear E,

Thank you so much for your review!

Kind regards,
RoomPlaza

Bedømt til 5 ud af 5 stjerner

Nice apartment, Great service!

Very satisfied with the good service from Roomplaza. The apartment is not super luxurious but the price-quality ratio is good. After registering everything went very smooth. I don't understand how people can give 1 star because in my experience everything was as you would expect. Definitely recommended!

31. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company to find a room

Thank you very much for your great service. The rooms are very clean and I think the rental prices are more than reasonable. Highly recommended for people like me who study in the Rotterdam area.

14. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible, horrible experience.

There were so many things wrong with their service. Here are few of them

1. The rental contract they gave us was faulty and I was not able to register with the municipality due to it. Despite attempts to get them to fix the contract they didn't do it until 6 months later.

2. Still haven't got the deposit back 12 months after ending the contract.

3. The house where the apartment is in was under construction, which they claim they didn't know about. The apartment was on the top floor (3rd floor) but when I moved in there was construction underway where there was being added another floor above us. Due to this there was constant and loud drilling and construction noise from 8am to 6pm every single day, measured at 80-90dB. This was during Covid when everyone was studying/working remotely from home which made working from home unbearable.

4. Due to the construction above there were MAJOR water leaks in the apartment from the ceiling. Black mold had formed in the apartment due to leaks and water was streaming out of lightbulbs/electrical systems.

6. Despite all of this I was not able to terminate the rental contract and despite many calls and emails to RoomPlaza they didn't help us at all.

7. This company circumvents Dutch rental laws by renting out fully furnished rooms, with cleaning services to expats and international students. These type of contracts do not fall under general Dutch rental protections, so I was not able to terminate my contract with them

16. august 2022
Uopfordret anmeldelse
RoomPlaza-logo

Besvarelse fra RoomPlaza

Dear Hrafn Ö,

Thank you for your feedback.

We are very sorry to hear that your experience was not as you expected. As we communicated through various emails, we are indeed not aware of the construction above you and are very sorry to hear that there was a lot of disturbance and effects. We, and the landlord, always did our best in helping you out and/ or resolving the issues that were in our power. In case you want to discuss anything further, kindly email us.

We wish you the best of luck in the future!

Kind regards,
The RoomPlaza Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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