My experience was extremely poor. The card was not delivered to the recipient, and they refused to issue a refund. This forced me to choose an alternative option, which doubled the cost. I don’t un... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This review is about the purchase of the gift card. The card has been gifted to my daughter and son in law for their 10th Wedding Anniversary. The gift will be used towards a luxury overnight stay in... Se mere
Virksomheden har svaret
I purchased a gift card for my cousin before she drove from Oregon to Texas last September, seeing several hotels listed along the way. However, upon her arrival late one eve at hotel listed on Roomca... Se mere
Virksomheden har svaret
Such an easy way to send a gift to family in Darwin. The personalised wrapping was lovely. Also personal follow up monitoring the delivery. Will use Room card again and spread the word. Thanks Heather... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The world's best hotel gift card. Roomcard is the gift card for 1 million hotels, apartments, home rentals, treehouses, igloos and more. No other gift card is valid for so many places to stay. GUARANTEED. Roomcard is 100% digital and delivered straight to phones at your precise chosen time, anywhere in the world. They come beautifully wrapped in a custom ribbon and exclusive wrapping paper along with your special personal greeting.
Kontaktoplysninger
Storbritannien
- roomcard.com
2,7
Under middel
21 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I purchased a gift card for my cousin…
I purchased a gift card for my cousin before she drove from Oregon to Texas last September, seeing several hotels listed along the way. However, upon her arrival late one eve at hotel listed on Roomcard website, the hotel said it wouldn’t work. She tried calling Room Card customer service but they were closed! Evidently they’re based in London and their customer service only has UK hours?! She wasn’t able to use my gift.
19. februar 2022
Uopfordret anmeldelse
Besvarelse fra Roomcard.com
Hi Lynette, thank you for your review.
We’re sorry that your cousin wasn’t able to use her Roomcard at the hotel last October. As she was already checked in, we explained that Roomcards cannot be used for payment at the hotel and confirm that the Roomcard was refunded shortly after we were notified.
Roomcards can be used to book 1 million hotels all around the world, but these need to be booked in advance on Roomcard.com and cannot be used as payment directly at the hotel. We have since expanded our FAQ’s to make this clearer and appreciate your feedback.
If we can assist you in the future, please do not hesitate to reach out.
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