The team are highly professional and went over and above to solve our issues and help get us operational again. A pleasure to work with and would highly recommend.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... Se mere
Virksomheden har svaret
Really honest and quick service. Just needed a cautionary jetting of the foul pipes ready for move in and a camera survey was offered originally but not needed on the day saving some money. Thank you... Se mere
Virksomheden har svaret
I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Kontaktoplysninger
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, Storbritannien
- 01225 332181
- Info@romanrod.com
- romanrod.com
4,9
Fremragende
250 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent prompt service to deal with…
Excellent prompt service to deal with the problem.
Report and photos with notes sent to I me the same day.
10. april 2025
Besvarelse fra Roman Rod Ltd
Thanks so much for the review Lynda! We always try and get the full report back to people within 24-48 hours after reviewing everything back in the office. All the best and thanks again for taking the time to review us!
Besvarelse fra Roman Rod Ltd
Thanks Moira, please let us know if you ever need us again in the future!
Super efficient and communicative
Super efficient and communicative. Quick to respond and a nice family run business.
7. januar 2025
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to review Tom! Always happy to help you whenever needed!
Really happy with the service provided…
Really happy with the service provided by sam and the team. My go to guys for any drainage issues and Will be using them in the future as and when needed.
1. april 2025
Besvarelse fra Roman Rod Ltd
Thanks for your review Peaky Builders! Always here whenever you need us!
Besvarelse fra Roman Rod Ltd
Thanks Daniel, Glad we were able to assist you on that survey!
highly recommended family business
I requested service by email over a weekend.
I was pleasantly surprised and pleased to exchange emails over the weekend with agreement to attned the property on the Monday morning.
The service was both extremely efficient and courteous - they wanted the customer to be delighted and insisted I call back should the problem reoccur soon.
I discovered this is a family run business operating in this area for 40 years. It shows.
HIGHLY recommended service.
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Roman Rod Ltd
Thank you so much for your kind words and review! It was a great meeting you, and I’m glad we could assist quickly and get everything sorted for you. We’re proud to be a family-run business with deep roots in the area, and hearing feedback like this means a lot. If you ever need anything in the future, don’t hesitate to get in touch! Thanks again for the recommendation!
Sam
Prompt and excellent service
Prompt and excellent service. The video Sam did was really useful to see exactly what the problem was and what was done. Highly recommend. Thank you
2. april 2025
Besvarelse fra Roman Rod Ltd
Thanks so much for taking the time to review Clare! Happy to have helped sort this problem and the video is a service we offer when customers can’t be there or would like to be updated! Any issues in the future just let me know!
Sam
Outstanding service
Responsive, friendly and knowledgeable - an outstanding service. Thank you!
24. juni 2024
Besvarelse fra Roman Rod Ltd
Thanks Paul, very kind review and much appreciated on our side! Look forward to helping you again in the future if ever needed!
Sam
Besvarelse fra Roman Rod Ltd
Thank you for your review Ms Hitchcock!
Sam
Clear and prompt communication…
Clear and prompt communication throughout. Sam managed to fit the job in a day earlier than planned. He turned up courteous and cheerful - fixed the problem quickly and was very respectful and positive throughout. Have used this company on previous occasions with the inherent drainage problems of a Victorian house and would highly recommend them.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra Roman Rod Ltd
Thanks Jane, this review means a lot to us here at Roman Rod. Hopefully you wont need us again for a while, but if you do we would be more than happy to help again!
Sam
Quick and easy.
14. november 2024
Besvarelse fra Roman Rod Ltd
Thanks Matthew for taking the time to review!
Besvarelse fra Roman Rod Ltd
Thank you for your kind review!
Besvarelse fra Roman Rod Ltd
Thanks for reviewing Allan!
Great service
From the early morning distress call to finishing the job, Sam was calm and professional throughout and dealt with the blocked drain at my Mum’s house quickly and efficiently. I couldn’t have been happier and would highly recommend his services.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Roman Rod Ltd
Thanks for the review Simon. It was great to meet you both. Bit of a tricker one but we managed to get it done in the end! The lovely weather certainly helped too! Thanks again for taking the time to detail your experience with us at Roman Rod. Any future issues please give me a call.
Sam
Excellent service
Sam arrived on time with a very positive attitude. He is a good listener & collaborator, as well as a very hard worker. He went above & beyond to fix the problem & offered useful, clear advice on how to avoid problems in the future. Highly recommended.
17. marts 2025
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to post this review Simon! You help my business by posting about your experience so others can see it too! Any issues in the future I will be more than happy to help.
Thanks
Sam
For me it is all about punctuality
For me it is all about punctuality, professionalism, politeness. Roman Rod had all three in abundance. To polish of the performance all was left neat and tidy. Thank you Sam.
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to review Philip! Very pleased we were able to help. Any issues in the future be sure to get in touch!
Sam
Quick response and very helpful
Quick response and very helpful, happy team who sorted out the drain for me.
21. marts 2025
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to review our services!
I couldn’t be more happy with the…
I couldn’t be more happy with the professionalism of this business.
Turned up when they said they would, very clean and polite and had a wealth of knowledge so it filled me with confidence that the job would be completed correctly and swiftly.
Will be using they for any jobs going forward.
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to review our services Richard. I will be more than happy to help again should you need us!
Rapid response
Rapid response. Exceeded expectations with a brilliant 'can do' approach.
Thank you.
8. marts 2025
Besvarelse fra Roman Rod Ltd
Thanks Kevin, that’s how we operate at Roman Rod! Happy to have helped!
Besvarelse fra Roman Rod Ltd
Thanks for taking the time to review us Anthony!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.