Rocket Removals and Storage Ltd Anmeldelser 

75
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very professional, careful with furnitures and load and unpack with great care. I would highly recommend their service.

Bedømt til 5 ud af 5 stjerner

We have been entirely happy with the move Rocket Removals did for us within Harrogate. They were prompt, professional, reliable, and skilled. We were moved from a fifth-floor apartment with a l... Se mere

Bedømt til 5 ud af 5 stjerner

We chose Rocket Removals for our recent house move, which proved to be the best decision we could have made. Throughout the traumatic two days, the team were absolutely fantastic. Always cheerful, ve... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As a veteran and army brat I've moved house a number of times. Excel really do excel! From beginning to end are great informative, nowts a bother we're here to help make you move as stress free as p... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flyttefirma
  2. også i
  3. Flytte- og opbevaringsfirma
  4. Klaverflytning
  5. Lagerfacilitet
  6. Opmagasinering

Skrevet af virksomheden

Rocket Removals was established in 2008 and provides a wide range of local, national and international moving and storage services for home owners and businesses. The company is a British Association of Removers (BAR) member, abides by Trading Standards (TSI) approved code of practice, is fully insured, and employs trained and experienced teams.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(75)

6 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Moving house

Went the extra mile to move furniture in a short time frame.

31. juli 2025
Rocket Removals and Storage Ltd-logo

Besvarelse fra Rocket Removals and Storage Ltd

Thanks Carl, we appreciate your 5-star review.

Bedømt til 5 ud af 5 stjerner

They guys were very professional and…

They guys were very professional and very polite, they also went the extra mile regards the other party that they didn’t charge for or expect. I can’t speak highly enough of the guys who didn’t even crease a box on an extremely hot and trying day.

30. juni 2025
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Besvarelse fra Rocket Removals and Storage Ltd

Excellent review, which is very much appreciated. Thankyou from all the Rocket Team.

Bedømt til 5 ud af 5 stjerner

Rocket Removals were fantastic

Rocket Removals were fantastic, we've used them 3 times, they certainly took the stress out of moving day,the boy's were so cheerful and helpful, and couldn't do enough to help.

19. oktober 2024
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Besvarelse fra Rocket Removals and Storage Ltd

Thank you for using our services so many times and for your 5-star review!

Bedømt til 5 ud af 5 stjerner

Great Service

From Paul in the office to day of removal, great service. The two men were so hard working and very helpful. It was a very hot morning and they went above and beyond to get everything loaded.

11. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks for your kind review Laura!

Bedømt til 1 ud af 5 stjerner

No response to request for quote

I emailed months ago to ask for a quote and no-one responded.

1. august 2024
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks for your review. We are sorry that you didn't receive a reply, as we did not receive your email; perhaps it was captured by an email filter somewhere on it's way to us.

Bedømt til 5 ud af 5 stjerner

Brilliant removal company

Brilliant removal company. Kev and Callum were great, efficient, helpful and a pleasure to move house with. Would definitely recommend this company for house removals.

6. december 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks for your kind review Sarah!

Bedømt til 5 ud af 5 stjerner

Fantastic service from reasonable quote…

Fantastic service from reasonable quote through to really considerate and hard working crew on moving day. Kev and Brad were really brilliant!! They did not stop working hard all day long and it really was service with a smile!! Kev and Brad couldn’t have been more helpful!! I would highly recommend this company to others and wouldn’t hesitate to use them again.

7. november 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks very much for your wonderful review Lucy!

Bedømt til 5 ud af 5 stjerner

Rocket Removals

Kev, Callum and Jake were amazing. They turned up on time and were really efficient. They made the day stress free.

25. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks to you both for your review; we appreciate it!

Bedømt til 1 ud af 5 stjerner

I had my jewellery taken from a packing…

I had my jewellery taken from a packing box and a man’s watch from a side pocket of a gym bag.

I would advise anyone using this company and doing their own packing to secure the boxes with tape and count how many boxes you are moving. Checking that the boxes have been delivered when you reach your destination.

We had a large move requiring two vans and four men. I still have sleepless nights over this incident and haven’t received compensation. On contacting the company they didn’t want to know and stated that their removers were ‘furious at my suggestion’ They did not want to believe that one of their removers had light fingers.

15. juli 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Dear Mrs Ridyard.
Your review has just been brought to my attention. I’m very sorry to read about your distress. This matter was dealt with at the time, but for the sake of clarity, may I remind you of the chronology and detail?
We quoted you through the Removals Manager platform that we use, which sent you an email with our quotation, our Terms and Conditions (T&Cs) which are written by the British Association of Removers, and Summary of Insurance (SOI). You accepted our quote, which included accepting our T&Cs and SOI. You paid our invoice before your home move took place mid July 2024. You did not engage us for packing services, so I presume you did all your own packing.
You contacted us two months after satisfactory completion of your move to inform us that you could not find a watch and various jewellery items, etc. Our T&Cs, under Clause 4 “goods not to be submitted for removal or storage”, particularly excludes jewellery and watches, amongst other precious and valuable items, in 4.1.2 and our T&Cs stipulate that you should make your own arrangements for their transport.
When you contacted us, you did want to know if this was a Police matter and how you stood for insurance. We immediately replied to explain that the time limit for an insurance claim had passed, and that there would have been an issue with a claim as your missing items were your own responsibility, as per our T&Cs. We advised you that this is a Police matter, and that this is the first alleged theft of such items. To date, the Police have not been in touch with the company.
Without prejudice, it appears strange that your allegations of “light fingers” had not been followed through with proper reporting to the Police and their subsequent investigation, unless your allegations were made with a view to a fraudulent claim against your own insurance policy. We will never know.
Regards, MD

Bedømt til 5 ud af 5 stjerner

Fantasic Service

What fantastic service we received from Rocket Removals - they were particularly helpful when it came to accommodating our removal date in their diary. The men who came to help us on our removal day were helpful, polite and extremely hard working. I wouldn't hesitate to recommend their services.

24. juli 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks Helen, we appreciate you rating us with 5 stars. From all the Rocket Team.

Bedømt til 5 ud af 5 stjerner

Excellent Team and Service

Mike and Brad were amazing. They were extremely careful with our furniture and if/when furniture was questionable to move due to its condition or the space, we were told prior any steps taken. Everything was moved quickly and we were very happy with the end result. My husband and I could not be happier and we will use this service again and happily recommend them to others.

2. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thankyou both very much for your kind 5-Star review; we really appreciate it and are glad that you were happy!

Bedømt til 5 ud af 5 stjerner

Great company to deal with

Great company to deal with. Easy quotation process and documentation. On the day the team were very efficient and personable and worked really hard. Cannot thank them enough for a smooth move and a laugh and a joke along the way with the friendly guys. Thank you to everyone at Rocket.

28. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks very much for your kind 5-Star review Jimmie; we really appreciate it!

Bedømt til 5 ud af 5 stjerner

Paul and the Rocket Team

Paul and his team were absolutely first class from start to finish. Would use them again without hesitation.
Thanks to the Rocket team for making my move stress free !!!

1. marts 2024
Uopfordret anmeldelse
Rocket Removals and Storage Ltd-logo

Besvarelse fra Rocket Removals and Storage Ltd

Thanks very much for your kind 5-Star review Sean; we really appreciate it!

Bedømt til 5 ud af 5 stjerner

10 out of 10 for Rocket Removals

We chose Rocket Removals for our recent house move, which proved to be the best decision we could have made. Throughout the traumatic two days, the team were absolutely fantastic. Always cheerful, very hard working, including some excellent problem solving necessary here and there. They definitely made what could so easily been two horrible days into two good hearted, friendly and ultimately highly successful days.
Our eternally grateful thanks go to Kev, Brad, Callum and Mike.

13. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Rocket Removals and Storage Ltd

Thanks very much for your kind 5-Star review Keith; we really appreciate it!

Bedømt til 5 ud af 5 stjerner

A 5 star service - Moving from Harrogate to Bristol

My Mum has recently sold her house and moved from Harrogate to Bristol. The move and furniture storage were managed by Rocket Removal. To say they have been amazing is an understatement. The organisation and team were great, courteous and professional. We can’t recommend them enough and thank them for their kindness and consideration.

12. januar 2024
Uopfordret anmeldelse
Rocket Removals and Storage Ltd-logo

Besvarelse fra Rocket Removals and Storage Ltd

Thanks very much for your kind 5-Star review Mark!

Bedømt til 5 ud af 5 stjerner

Organised , efficent and good value for money

Organised , polite , efficient , skilled , fast and nothing was too much trouble, with split destinations. Kev, Dan and Harry did the final move ( different set of lads packed up the day before). I would throughly recommend.

4. august 2023
Uopfordret anmeldelse
Rocket Removals and Storage Ltd-logo

Besvarelse fra Rocket Removals and Storage Ltd

Thanks for your kind 5-Star review Steve!

Bedømt til 5 ud af 5 stjerner

Great team

Thanks to the Rocket Removals team who have helped us move furniture and plenty of breakables to various points in the UK with no issues.
Always kept in contact in arranging plans and very efficient in packing up. John and Josh arrived on time after an early start and long journey and did a great job and were professional and very friendly. Still one more pick up and drop to go, but thanks to the whole team who have helped us.

1. juni 2023
Uopfordret anmeldelse
Rocket Removals and Storage Ltd-logo

Besvarelse fra Rocket Removals and Storage Ltd

Thanks for your kind review Simon!

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