My contact person was Allie Sanderson. She was professional, available, and able to answer our questions. If she didn’t have an answer to a question she found it out and got back in a prompt manner.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Zero communication. I wasn't notified of a closing date until the day before closing. Simple questions would take days, sometimes weeks, to get a response. Often the response was something along the l... Se mere
From the first call to the closing. Everything was clear and concise and communicated perfectly. You always meet us at our needs and provide us with a very Efficient way of getting things done. The po... Se mere
All the people I have had the pleaser to talk with have been professional, knowledgeable, patient. The process was very easy. The Rocket mortgage app helped you through every step from application to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 38 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Denise did a great job
Denise did a great job. She arrived a little early, so we started early. She was very organized and professional. She had all the paperwork. This was not her issue, some of the paper work had not been updated at Rocket. I had questions based on what I reviewed the day before online. She connected us to a closing specialist to get the questions answered. The only reason I did not give a 5 Star is the misalignment of the documents online. I have worked with Rocket numerous times over the years. I never recall the documents being misaligned.
Smooth transaction
Smooth transaction, especially because buyer and seller were in different cities. Rocket made it easy to close.
As always fast and professional
As always fast and professional.
No unnecessary hoops.
Overall a pleasant experience.
They help you through every step if needed.
Highly recommend if you are looking for a home loan.
The entire process was very formative
The entire process was very formative, clear and precise. I love that I could go back and view various items at any time as well. Everyone was very pleasant and helpful!
Paperwork was not ready for the closing…
Paperwork was not ready for the closing and haven’t heard if issues were fixed. Not sure when my next chance to close will be.
Always helpful and easy to work with
Always helpful and easy to work with. Need a little more communication from them, but all in all I won't go anywhere else
Jimmy was amazing the closing agent was…
Jimmy was amazing the closing agent was a joke and underwriting took weeks to do their job then rushed me
The ease of the process and the fact we…
The ease of the process and the fact we could do it from our home.
Easy quick and as promised
Everything was really user friendly and…
Everything was really user friendly and every person I spoke to in-person was really friendly.
Very quick
Very quick, easy, and our closing agent was very nice and informative. She was also exceptional in her communications.
As mature individuals
As mature individuals, we are not tech savvy. Each person that we worked with was patient and professional
Everyone was very detailed and helped…
Everyone was very detailed and helped answer any questions we had!
It was a smooth and easy process except…
It was a smooth and easy process except that we were expected to forward all payoffs on our own. It was time consuming and difficult to locate some of the information. We thought they would do the payoffs on our behalf.
It was a great service
It was a great service, and the online experience was excellent.
Online closing was less than desirable
Online closing was less than desirable. It was difficult to hear my signing agent as there was another agent in the same small room and talking at the same time. I could clearly hear her conversation as well.
The presented closing documents could not be read entirely online vs being in-person and having the entire document in front of me. The signing agent quickly scrolled through each doc and just stopped where I needed to sign. Fortunately I had viewed each document in detail prior to the online closing.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








