Good place to work
Good place to work. Fast paced and challenging but in all the right ways! Lots of progressional opportunities and a strong sense of community!
8. september 2025
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
ROCK is an IT consulting service trusted by household brands. Creating technology solutions tailored to your business needs. ROCK provides a broad range of technology services to our clients, including technology consulting, IT support, cyber security services, digital transformation, application development services, Data management solutions, AI services, automation solutions, Enterprise Networking, IT Infrastructure consulting, data centre services and business continuity solutions. To find out more, or to book a demo today, check out our website.
Kontaktoplysninger
27-28 Old Field Road, CF35 5LJ, Pencoed, Storbritannien
- 0344 272 2288
- hello@rock.co.uk
- rock.co.uk
ROCK IT are super helpful
ROCK IT are friendly, professional, helpful, very efficient. I am a senior EA working for The Forward Trust and they have helped me to navigate my (new role) and assisted me whilst (mainly) WFH. They have helped in a number of ways. For example, with Word queries (in tables), organised updates for important Distribution Lists, assisted with sub-committee and Board meeting tech/info, helped with email view advice.
They are friendly and efficient on the telephone, assisting in the shortest time possible - to be efficient, but not curt.
I would not have been able to navigate my complex role without them, so thank you.
Merry Christmas to the whole team, but especially to Zachary and David!
23. december 2024
Uopfordret anmeldelse
Besvarelse fra ROCK
Thank you so much for your wonderful review! We’re thrilled to hear that our team, particularly Zachary and David, have been able to assist you with your role at The Forward Trust. It’s great to know that we’ve been able to help you navigate your responsibilities, especially while working from home.
We truly appreciate your kind words about our professionalism, efficiency, and friendly service.
Wishing you a very Merry Christmas and a happy New Year from all of us at ROCK! We look forward to continuing to support you in the future.
Gradually got worse and more expensive
We have used them for 5 years. The service gradually got worse, timeframes got longer and longer, backups weren't carried out and every time we were dealing with someone different. They would only be in touch when they wanted to sell you something. Items previous included in the monthly charge were suddenly charged as extras. Getting money from our account into their account seemed to be their sole objective even to the extent that they continued to try and take money out of it after we had agreed and settled all balances. We now have a smaller very responsive, knowledgeable and helpful outfit in their place. What a difference!
6. december 2024
Uopfordret anmeldelse
Besvarelse fra ROCK
Thank you for taking the time to share your feedback. We sincerely regret that your experience with us did not meet your expectations, particularly after being a client for such a long time. Providing consistent and reliable service is incredibly important to us, and we are sorry to hear that you felt this wasn’t the case.
We understand your concerns regarding timeframes, continuity in communication, and the clarity around charges. These are areas we take seriously, and your comments will be shared with our team to ensure we can learn from them and make improvements.
If there are any unresolved matters or further details you’d like to discuss, please don’t hesitate to contact us directly. We would appreciate the opportunity to understand more about your experience and to address any outstanding concerns.
We wish you all the best with your new provider and thank you again for your feedback.
I wouldn't use this company if their…
I wouldn't use this company if their ceo is treating his employees like slaves
9. juli 2024
Uopfordret anmeldelse
Bad experience with Rock.
Bad experience with Rock.
We had been a customer with them for over 5 years, start with basic IT support. Everything went fine until 2 years ago they lure us with the so-call Detto backup, the idea of which was to auto-backup with our servers.
We told them the backup need to be on the right pc - they set up on the wrong pc and not only that, but also kept on charging us, which they said it's our fault that we hadn't informed them early enough, which is a lie!
We refused to pay and ultimately have to get solicitor involved to get the credit raised.
Ultimately it's not worth the hassle.
21. juni 2023
Uopfordret anmeldelse
waste of money and time
Dont let them near your IT systems! That's all that needs to be said.
24. maj 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.