The personal attention I received from the CEO Alexander was incredible. I had open heart surgery on January 1st 2026 so Alexander delivered my juke box and RSB 3200 speaker plus he set them both up b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
rockola BUYERS ... YOU HAVE BEEN WARNED!! COPY of email sent 4/30/26 to alexander walder smith, owner / ceo of rockola jukeboxes, torrence, ca: hello alexander, see my email listed b... Se mere
I first ordered the ROCK-OLA AUTHENTIC BUBBLER VINYL 45 DELUXE. I was first concerned about the lead time it took but after receiving the unit, I am so impressed that I just now ordered The ROCK-OLA B... Se mere
The CEO personally took my order over and communicated with me the progress throughout and delviered with 715 albums of extra content across all genres inside a beautiful new RockOla Juke Box! It took... Se mere
Virksomhedsoplysninger
Om Rock-Ola Jukeboxes
Skrevet af virksomheden
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Kontaktoplysninger
1445 Sepulveda Blvd, CA 90501, Torrance, USA
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Har besvaret 11 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I can’t get ahold of you
I can’t get ahold of you. No service line or anything. I’ve called three times during service hours
Excellent Service
Thanks to Alex(owner) for personally delivering our Jukebox! We appreciate your AWESOME CUSTOMER SERVICE!!!! YOU ROCK!!!!
I have yet to receive what I ordered.
Super Fast Delivery
Super Fast Delivery -
Great Customer Service from my dealer (Dave) in Illinois ( Zygmunt & Assoicates)
Jukebox looks and sounds great
I highly recommend anyone who is thinking about buying a brand new Rock-Ola Jukebox that comes with a 1 year factory warrantee to "pull the trigger" and do it. You'll not regret it.
Fast shipping and item as described…
Fast shipping and item as described definitely order again.
Needed for a party July 15 and was told…
Needed for a party July 15 and was told it would make it. Shipping status shows arriving after party.
Very simple process to order the items…
Very simple process to order the items we needed. User friendly website
Customer service
It would have been nice if people would answer the phone over their. Never use to be like that. I know for a fact you have very qualified people that work their and they know what there doing. They may not be happy for some reason? Parts and the way it was shipped was excellent. thank you
Needed repair on an orange amplifier…
Needed repair on an orange amplifier and they were
very helpful in sending me their address and the RMA#
I’ve been trying to get the information…
I’ve been trying to get the information from Rock-Oka to process a return and customer service has not gotten back to me. It’s ridiculous! This same terrible approach was used when I used the online assistant to ask questions regarding the things I purchased online. I got exactly zero responses to all of my questions and like a fool I proceeded forward and purchased the items anyway. Now I can’t return them. Deplorable…
Very helpful and Efficient company
Ordered a new remote and it came quickly. I am trying to get my jukebox repaired after losing some parts in my move. They have been very helpful and easy to work with.
Beautiful piece of fun furniture
Mixed bag, Rocky start but ultimately very happy.
First the good
1. My Crystal Bubbler is beautiful. This Jukebox looks awesome in the house. Worth the wait.
2. Because of the poor customer service and response I was receiving, the CEO personally helped me and included great music already installed.
The Bad
1. The sales person told me I would receive my custom built Jukebox in 3 months. It took 6.
2. It usually took days to get a hold of the sales person, then she ghosted me. (This is when the CEO got involved)
I purchased a connect by Sonos. This allowed me to wirelessly connect my Jukebox to all my Sonos speakers throughout the house. Sounds great everywhere.
Ultimately, this music player is fantastic. So many comments, center piece of my home that also plays great music. Some problems getting it, but now that it is here, Super Happy I purchased.
Lack of responsivenss
1. No one answered the main line, even though it was during business hours
2. Sent the wrong size double title cards. No response when contacted
The product is available and a good…
The product is available and a good price and shipping very reasonable
Rock-Ola is Excellent
Called and ordered my Rock-Ola part, which they had in stock. Excellent customer support and it arrived in perfect condition. Highly recommend them.
Correct part and on time with a great…Great parts
Correct part and on time with a great price.
Still waiting for Rockola Bubbler in…
Still waiting for Rockola Bubbler in white. Order Jun1,1922. Will be a year next month. No news about when it will be delivered. Don't know if I should demand
my $9000 back or wait another year??????
fast service part work great thank you
Dette er Trustpilot
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