Roadrunner Financial Anmeldelser 

198
TrustScore 1.5 ud af 5

1,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I applied with Roadrunner Financial for a motorcycle loan received a letter that stated my app being denied. I read the letter stating my fico score which was completely wrong. Contacted Roadrunner t... Se mere

Bedømt til 1 ud af 5 stjerner

Bought a bike from a Facebook marketplace seller, showed me he payed off the entire loan on August 2nd, it is now August 30th and there is no sign of a title anywhere, between me and the seller he had... Se mere

Bedømt til 1 ud af 5 stjerner

I sent in an application for a new motorcycle. I get a letter from Roadrunner Financial stating that my credit score was very low because they run a different module of scoring than anyone else. I’m b... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Horrible lian sharks is what roadrunner financial is. High interest rates and late fees that they say ( we never remove and late fees ) . This company preys on people like las Vegas mobsters... DO NOT... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,5

Alle anmeldelser

(198)

25 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Horrible customer service!

Horrible customer service!! Very rude and they even hung up on me for trying to ask a question!

24. september 2019
Uopfordret anmeldelse
Roadrunner Financial-logo

Besvarelse fra Roadrunner Financial

We regret to hear you had an unsatisfactory experience. Your feedback is important to us and we would really like the opportunity to address your concern more specifically. Regrettably we are unable to find any account under the name of Jocelynn Alvarez in our system so we are at a loss as to how to reach out to you directly. If you wish to discuss your concern further please contact us at 833-288-1368 and ask to speak with our Servicing Site Leader. Thank you.

Bedømt til 5 ud af 5 stjerner

I am a dealer and was very impressed…

I am a dealer and was very impressed with the customer service offered for both me and my customer. I was walked through every step to make sure i got all the paper work done correctly. Once all paper work was turned in I got funded almost immediately.

17. september 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I had a few problems with the website

I had a few problems with the website, and gave them a bad review. They went out of their way to help me and even waved the fee for paying over the phone, but they do charge a fee for payments over the phone. I would give them at least 4 stars but for for this issue.

14. september 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Communication is key with these kind of…

Communication is key with these kind of deals and Roadrunner is the best. It's great to be able to send a message and not have to pick up the phone! The Octane Platform is great and everything just works! Our customers love the Docusign forms - so easy! A pleasure to do business with!

14. august 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We use Roadrunner Financial everytime a…

We use Roadrunner Financial everytime a customer wants to finance a product that we sell. The convenience of knowing an answer of approval in minutes is what its all about. The ease of having all the documents sent to our email is very convenient as well. We can essentially have a prime customer in and out in about 15 minutes. With other company's it doesnt work like that.

24. juli 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The Coyote wouldn't stand a chance.......

Many sub-prime lenders promised much, provided zilch. Roadrunner Financial, however, is different. As a matter fact, they are one of our top 3 lenders! Excellent platform, great communication with the lending team, great followup, and very fast funding!

25. juni 2019
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I have been trying for weeks to make a…

I have been trying for weeks to make a payment on the website. The only other choice is to pay over the phone for an extra fee. I have even called and was told that you cant use your cell phone. So I logged onto a computer and the woman on the phone had me clicking on obscure parts of pages to advance. "Ok, click on the red dot above the guy in the blue shirt". I finally got my account created but the website wouldn't advance to the screen to make my payment. It is by far the WORST website I have ever encountered.

27. maj 2019
Uopfordret anmeldelse
Roadrunner Financial-logo

Besvarelse fra Roadrunner Financial

Dear Mr. McMaster,
We sincerely apologize for the difficulties you experienced getting set up on our website payment portal. Please be assured your input is very valuable to us and will assist us as we work to enhance our customer experience. We are glad to see that you are now successfully set up on the portal and hope that our no fee website will serve you well. Now that your payment profile is set up you should be able to utilize your mobile device to process no fee payments going forward. If you experience any more issues in the future, please do not hesitate to call our customer service center at 833-288-1367. We want to help and strive to make sure your concerns are addressed immediately.
Thank you.
Roadrunner Account Service Customer Service

Bedømt til 2 ud af 5 stjerner

I’m sure this is a good company to work…

I’m sure this is a good company to work with if you are a dealer. As far as being a consumer absolutely terrible. If you make the payment the day after it’s due they are calling you asking for the payment. Like really what if someone was busy. You expect everyone to pay you the day of and use auto pay but getting good customer service is like pulling teeth. I also really hope your not expecting to improve your credit with this company because since January they have had every excuse as to why they aren’t reporting to the credit agencies. I love my can am but it’s not worth dealing with them.

26. april 2019
Uopfordret anmeldelse
Roadrunner Financial-logo

Besvarelse fra Roadrunner Financial

Hi Atenthoff,

We are sorry to hear about your dissatisfaction with our company. We'd like to learn more about your experience. If you wouldn't mind giving us a call at (833) 288-1367 we'd love to discuss your concerns further.

In regards to credit reporting, Roadrunner Account Services (RAS) is working to establish the reporting process with the applicable credit bureaus. RAS has submitted a new trade line to one of the applicable credit bureaus and it will appear on the credit reports of our customers in due course based upon that bureau’s internal guidelines, over which we have no control. In the meantime, we are happy to provide a direct credit reference to any third party upon your request and authorization.

Please feel free to contact us should you wish us to do so or if you have any questions. We can be reached at (833) 288-1367 or you can email us at customerservice@roadrunnerfinancial.com.

Thank you.

Roadrunner Account Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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