I cannot recommend this company based on my experience.
I cannot recommend this company based on my experience.
The product arrived defective, and I provided multiple videos clearly showing that the pump does not work. Instead of acknowledging the issue, customer service claimed their technical team believed the product was functioning correctly, without explaining what they supposedly saw in the videos.
To make matters worse, I was told to return the defective product on my costs and place a completely new order before receiving a replacement. This is not what I expect from a company when dealing with a clear warranty claim.
A good product is important, but good customer service is even more important when something goes wrong. Unfortunately, my experience with the warranty process has been very disappointing.








