Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Minulta hävinnyt 3100-13100€ ja vastaavat todella hitaasti. Tämän jälkeen tilini suljettu ja en pääse mitään todisteita keräämään tästä. fully scam casino.

Bedømt til 1 ud af 5 stjerner

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... Se mere

Bedømt til 1 ud af 5 stjerner

Alltså det här en rutten och fattig sida. Mest spel som dom har skapat själv dom inte visar RTP. Dom ber dom att verifiera dig, vilket man gör och dröjer allt dom kan för att du inte ska ta ut... Se mere

Bedømt til 5 ud af 5 stjerner

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... Se mere

Virksomhedsoplysninger

  1. Online sportsvæddemål
  2. Spilletjeneste
  3. Online casino eller bookmaker

Skrevet af virksomheden

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

291 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Scamming players with bonuses

Scamming players with bonuses. They have popups advertising bonuses that they dont even offer.

Customer service is really poor.

10. oktober 2021
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Rizk-logo

Besvarelse fra Rizk

Hello Kim,

We're sorry you've had this experience on Rizk.com. We recognise your review is from some time ago. Good news is that we have made improvements since your last visit, in particular to our customer care options.

We apologise if the bonus displayed to you was unavailable. We'll be in touch for more details to see what we can do and find out if we slipped up somewhere.

Bedømt til 1 ud af 5 stjerner

TAKE YOUR MONEY BUT DONT…

Your usual no morals take your money and avoid paying gambling site
No live chat.
Customer services number is based abroad and not included in your exclusive minutes.
JOKE.

30. september 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello,

Sorry you've had this experience with us in the past - best way to contact us would be: https://support.rizk.com/

Bedømt til 1 ud af 5 stjerner

pathetic company used them for years…

pathetic company used them for years and years sent documents and verified 3 times then i got a email asking for more documents source of wealth etc which i found massively intrusive so i offered to send all my i.d and pdf of my bank account not good enough for rizk so they banned me find it very odd seems like uk players arnt welcome anymore i feel there going down hill and just stealing fund and delaying now which is disgusting just read what other people have had to say since bonus buys was banned in uk they dont want us and support is rude and useless

29. august 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello Scott,

This isn't what we want to hear from customers who have been with us for years - your review is quite old now, so we're happy to say we've made lots of improvements since.

We're sorry that we haven't hit the mark with you here. Our due diligence requirements are carried out to the highest standard to help keep players safe.

We'll get in touch with you directly to see if we can do anything to help.

Bedømt til 1 ud af 5 stjerner

Don't waste your time.

Don't waste your time.

I signed up, sent all my documents to be verified which was time consuming and took me to chase it up.. eventually confirmed all verified.

I made my first deposit about a month later... First deposit amount £49... instantly my account is blocked and put on a cool off period until reviewed.. its now been over 2 weeks and me constantly chasing them for answers to just be told its 'still being reviewed'

How can you class a £49 deposit as quote ' high activity on your account' - haven't placed one wager with you and total deposits of £49... and then waste my time but Just leaving my account being reviewed.

Don't waste your time with a company who doesn't understand customer service.. such a poor poor experience

24. august 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello,

Sorry to hear you've had this experience with us.

We do carry out standard due diligence and player protection processes, as all online casinos should. This is to the benefit of everyone and is done without exception.

We'll be in touch for some more information to see if we can help you out further.

Bedømt til 5 ud af 5 stjerner

From my own experience

From my own experience, this site is good. I won some on slots and after I uploaded all my documents I got fast withdrawal and money was on my PayPal really fast. So far I'm loving it!

16. august 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My very first deposit was lost.

My very first deposit was lost.
Now i have to submit screenshots of the transaction and my bank statement as proof. Sit around waiting for how ever long until I get a response. Im glad i only did a small deposit to try out first. May as well kiss that deposit goodbye

5. august 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello Bradley,

We're sorry you had this experience with us. If the situation was resolved we'd appreciate an updated review, but if not, we'll be in touch through private channels to get some more info and see what we can do for you.

Bedømt til 2 ud af 5 stjerner

Stupid processes in place

Great selection of games and decent rewards however I am close to giving up with this site ,they block your account from depositing constantly because they repeatedly ask you to send statements and payslips every 3 months even though it’s clear I can afford my small stakes. you also have answer stupid questions by email repeatedly and on the phone otherwise your
Account remains blocked. I understand know your client and money laundering but I must have repeated the same procedure 10 times in less than a year. No other site does this after the initial money laundering docs.

25. juli 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi Sarah,

Thank you for your feedback.

We're glad to hear you have enjoyed our games and rewards, and of course sorry to hear our player safety checks have caused you issues. We do have to carry these out as part of our duty of care, and we do them regularly as player safety is our top priority.

Bedømt til 1 ud af 5 stjerner

Awful.

Awful.

No words...

22. juli 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi Ashley,

We're sorry you feel this way about us! We'll be in touch privately as your review is a little vague on what went wrong - hopefully we can help you out.

Bedømt til 1 ud af 5 stjerner

I was given a telephone call from a…

I was given a telephone call from a representative from Rizk Casino as I had looked into signing up but didn't actually make a deposit. So he offers me a 100% match and 50 spins if i sign up he even stayed on the phone with me as I reset my password just to make sure the bonus was given to me but here I am 6 hours later 4 chats later 5 emails later and still nothing. Oh and they told me to please not play any games with the deposit I made until this is resolved. UNBELIEVABLE

14. juli 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi Leah,

We'll be in touch privately to look into this for you.

Thank you!

Bedømt til 1 ud af 5 stjerner

MAX 1€ Bet...Online Casino für Arme

MAX 1€ Bet...Online Casino für Arme
Der Mitarbeiter wollte mir die ganze Zeit weis machen das jeder Slot auf der Seite 1€ max bet hat, und hat jedesmal mit einen CopyNPaste Antwort sich für mein Verständnis bedankt. Wirklich nicht mehr weiterzuempfehlen diese Seite, was will ich den mit 1€ Bets.....

29. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad!

Very bad!! I won 9800 euro and now they don’t want to pay me. I have picture and screen of my bet and that I win!

I am going to lawyer with this!

19. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID!!!

They are crooks. Pure and simple. Please avoid. There's many good online casinos but rizk.com is the worst so far to my experience. If you close your account they will keep all you documents and not delete them. Don't even give them documents. They demand everything and if you don't oblige they will lock you out of your account

16. juni 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi Mak,

Sorry to hear about your negative experience.

Rest assured we store all data in line with relevant GDPR policies.

If you would like more information please do not hesitate to contact customer support.

Bedømt til 1 ud af 5 stjerner

Not worth the stress!

Joined Rizk about November last year. In January of this year, they asked me to provide documents. Not a problem.....I've gambled online for 2 decades, so am well aware of the procedure. Drivers license....no problem. Bank statement....no problem. However, another requirement was up to 3 months worth of payslips. I'm self employed, so do not have & never have had any type of payslip. I simply pay myself a wage when required. I told Rizk this and they said they'd get back to me within 24 hours with an alternative.

We're now 5 months on and I haven't heard a peep from them. So basically I've given an online company my personal details, to which they haven't even confirmed delivery of........Great way to run a business! I contacted them once telling them I was still waiting on their response. They never replied, so I'm not going to waste any more time with what is clearly a rogue outfit. I can see it a mile off as I've been the victim of many a rogue gambling site through the years.

Don't bother with these crooks guys.

4. juni 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi there Ross,

Sorry to hear about your experience at Rizk Casino.

Good news is that we've made some updates to customer support systems since your last visit.

We do have a strict verification process, though in this case it sounds more like an issue of your particular outlier falling through the cracks in our customer care.

We'll be in touch for some more details to look into this for you!

Bedømt til 1 ud af 5 stjerner

Worst Online Casino

Endless issues getting my account verified, gave them phone bill, passport scan, payslip... still not enough now they are wanting a copy of my works contract and a full bank statement. Never known such a corrupt site. i refused to send the other documents as there isn't any requirement for these documents by the anti money laundering legislation.

i some how managed to get through to the withdraw link and now my withdrawal is processing it says. however i tried to log back in later to check progress and now it says my account is blocked...

conmen the whole lot of them
give me my money and get rid of my account.

2. juni 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello Fraser,

Sorry to hear about your experience at Rizk. The good news is that we have made some improvements since your last visit.

This is part of our due diligence requirements we are bound to carry out without exceptions.

We'll reach out and see if your situation was ever resolved. If it was, we'd appreciate an updated review!

Bedømt til 1 ud af 5 stjerner

This casino is a joke no way if…

This casino is a joke no way of contacting them at all. Live chat was another site who said I need to contact rizk strange as that was who I was requesting a call back from. Live chat comes up with error 404 so I cant speak to them then. I used to play fine until I was winning already has sent ID and stuff then they wanted proof of funds sent it twice still not opened my account up. And sent everything they asked for so glad I never had a large amount of money because it would still be sat there.

26. maj 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hi Tracy,

Sorry to hear about your experience at Rizk. Good news is that we have made improvements since your last visit.

Customer support in particular has been dialled up, and this seems to have been the critical issue in your case.

The verification process is quite strict as we are required to be as per due diligence requirements. We'll be in touch to see if we can help you out privately.

Bedømt til 1 ud af 5 stjerner

they blocked me too and could not take money i have won

they blocked me too, i have won 10 000 euros and they did not allow me to transfer via mastercard and also could not allow me to transfer via account because my county was not in the list, and at last they blocked me

20. maj 2021
Uopfordret anmeldelse
Rizk-logo

Besvarelse fra Rizk

Hello there,

Unfortunately we are not able to accept players from countries where we don't hold a licence. While we're always trying to expand, we must respect the laws of each region in doing so. The circumvention of these blocks is a clear breach of our Terms and Conditions we have no choice but to act upon.

Bedømt til 1 ud af 5 stjerner

Bevor diese 5 sekunden warten regel…

Bevor diese 5 sekunden warten regel nach jedem dreher kam und noch nicht mit deutschland kooperiert wurde. War ich 8000 euro im plus bei rizk. Seit dem kein gewinn mehr. 2.5 k rein gebuttert und nie über 700 euro gewonnen. Witzlos geworden... Spielt auf malta seiten..

8. maj 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Slots sind programmiert auf abzocke

Slots sind programmiert auf abzocke. Hinterlistige Spieletreiber stecken zusammen unter einer Decke.. Zahle das erstemal 20 ein, gewinne 400.danach 2 Monate jeden Tag 50 eingezahlt und bin nur 1 mal auf 200€ gewinn gekommen. Die beobachten, speichern deine Spielweise, je nach einzahlung geben sie dir die Hälfte am Anfang und danach nichts.du kannst einzahlen wie du willst, spielst alles drunter und drüber"absolut nichts"Die schreiben 97%Ausschüttung. Ich spiele seit 12 Jahren online, kenne Spieler und Süchtige, sie alle verzocken es wieder, nur wo geht das Geld hin wenn die meisten es wieder einzahlen, verzocken. 97,96% unverschämt, offensichtlich, menschenverachtend, Familien und Existenzen zerstören, genießt euer leichtverdientes Blut Geld. Wieviel Kriminalität wohl entsteht, Raub,.. derzeit wird doppelt abgezockt und Deutsch, Europa soll richtig Zahlen, Regierungen wollen jetzt was vom Kuchen und schauen zu, wie bei Merkur Gauselmann.. Elend. Armselig, Kapitalistendenken

6. maj 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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