⚠️ SCAM COMPANY – Avoid at All Costs! I ordered a specific dress from Rivacoco, and they sent me a completely different, cheap-looking, strapless dress that has nothing to do with what I orde... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awful. Poorly made pieces that prove impossible to return amidst the most confusing set of ‘ instructions ‘ and restrictions. STILL waiting on my $ to be returned but doubt I will ever see the money a... Se mere
Virksomheden har svaret
I bought a dress in Rivacoco online site and already passed more than 1 month and didn't receive yet. It is not possible to track the product, when I write emails to them , they do not share any expec... Se mere
Terrible experience – avoid ordering! I placed an order for a swimsuit on July 16, choosing standard shipping (8–12 working days). As of today, my order still hasn’t even shipped. When I conta... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Riviera Coco is making waves, so if you aren’t already familiar with our lifestyle brand, it’s only a matter of time. Our looks are effortlessly glamorous and sexy, resonating with our global clientele who post selfies everywhere from Ibiza to Tahiti with the hashtag #RivieraCoco. www.rivieracoco.com
Kontaktoplysninger
1,2
Dårlig
89 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID Riviera Coco
Ordered two bikinis from Riviera Coco. On the Facebook ad they looked lovely but in reality they are made from the cheapest material you could find and are really poorly made. Nothing like the photos. They look like they have been made by a child. They came from China in a package with no delivery note, looking like they had been bought secondhand from eBay.
The first one I tried it on, the clasp came off in my hand. The second is so small i wouldn't get it on and so poorly sewn you couldn't wear it. I wrote to them with photos and they said I could return but would have to pay own postage to Canada and would have to pay a restocking fee which I find disgusting. I would not recommend you use this company and suspect the good reviews on here to be fake. Cannot imagine anyone being satisfied
18. august 2017
Uopfordret anmeldelse
Besvarelse fra Riviera Coco
Hi Lisa, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered! We also offer a simple return/refund process to all customers. We're happy to offer you a personal coupon valid on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. Note that all product listings are verified for accuracy and that we can confirm that listings DO match what customers receive... We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
I ordered a swimsuit and what came …
I ordered a swimsuit and what came would only fit a small child. I am 5'8", 135 lbs, UK size 10 and ordered a size L to make sure it wouldn't be too tight. Hate tight swim lines! The straps wouldn't even fit over my shoulders it was so short in the torso. They offered me to pay for shipping to return and be charged a £8.50 restocking fee. They sent me a faulty product - they should just refund my money!
17. august 2017
Uopfordret anmeldelse
Besvarelse fra Riviera Coco
Hi Ashley, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered, if there is any sizing error, this is on us! We also offer a simple return/refund process to all customers. We're happy to offer you a personal coupon valid on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
I ordered a bikini and a swim suit from …
I ordered a bikini and a swim suit from Riviera Coco and was wowed by the quality when they arrived, Very fast!!!. The color, fabric and cut were as Described. They have a good customer support system and there customer services is the best
5. august 2017
Uopfordret anmeldelse
Besvarelse fra Riviera Coco
We love you thank you so much! We have a coupon waiting for you for Black Friday!!!
Riviera Coco
awesome so very peaceful working with …
it was awesome working with you people, Good quality clothes, and products absolutely loved it. Excellent service and I got what I ordered.
tho this was my first time of shopping online i was afraid i am going to get scammed but Riviera Coco make me have more confidence in shopping online, with there timely delivery very excellent product there customer service is okay the product are as the picture i really recommend this company to everyone
thanks!!!!!
3. august 2017
Uopfordret anmeldelse
Besvarelse fra Riviera Coco
We love you thank you so much! We have a coupon waiting for you for Black Friday!!!
Riviera Coco
Appalling fit and customer service
I ordered a bikini and a swim suit from Riviera Coco and was shocked by the poor quality when they arrived. The colour, fabric and cut were cheap, unlike the adverts and warped. As a result they didn't fit. When I contacted customer services they asked me to send photos of me wearing the items with a tape measure on-hand to prove that they did not fit. I declined and repeated that I just wanted a return address upon which my messages were no longer opened in Messenger and any further attempts from me to send were labelled 'sending failed'.
25. juli 2017
Uopfordret anmeldelse
Besvarelse fra Riviera Coco
Hi Miranda, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered, if there is any sizing error, this is on us! We also offer a simple return/refund process to all customers. It is also clearly stated in the return form that our agents will never ask about body pictures. We ask pictures of the products, to confirm the nature of defects and to improve quality. We're happy to offer you a personal coupon of 50% OFF on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.