Bijzondere ervaring op Le Canal Du Midi. Goede ontvangst bij vertrek in Negra alsook instructie. De reis kende ik dus mijn verwachtingen werden ingelost. Bij aankomst in Argens: De boot moet voor 9... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The towns along the Petite Baise were fabulous with power and water at most stops. It exceeded all expectations. The boat was old, beds uncomfortable with very thin mattress and pillows, and mould ar... Se mere
Virksomheden har svaret
Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... Se mere
Virksomheden har svaret
The boats clean & tidty great kitchen for on board cooking, plenty of plates glasses etc & utensils.on our boat I was a little disappointed in the fridge,freezer worked well but fridge did not..Predep... Se mere
Virksomheden har svaret
4,2
God
962 anmeldelser
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wir waren in Frankreich Übernahme
Wir waren in Frankreich Übernahme. War ein sehr morbide verlassene Ort ohne Einkaufsmöglichkeit ohne Restaurant. Wir haben Gott sei Dank einiges eingekauft und somit konnten wir die ersten 2-3 Tage halbwegs überleben. Schade das Wetter war schlecht dafür kann die Firma nichts trotzdem war dieser ganze Urlaub sehr enttäuschend und sicher nicht zum wiederholen
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Riverly
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es tut uns sehr leid zu lesen, dass Ihr Urlaub nicht Ihren Erwartungen entsprochen hat.
Einige Faktoren wie das Wetter oder das Angebot an Restaurants und Einkaufsmöglichkeiten vor Ort liegen leider außerhalb unseres Einflussbereichs. Wir verstehen jedoch, dass dies Ihre Erfahrung beeinträchtigt hat.
Wir hoffen, Sie vielleicht bei einer zukünftigen Reise – von einer anderen Basis oder auf einer anderen Route – wieder bei Locaboat begrüßen zu dürfen, damit Sie die schönen Seiten des Hausbooturlaubs in vollem Umfang genießen können.
Dès notre arrivé l’acceuil fut…
Dès notre arrivé l’acceuil fut chaleureux tout le personnel a été super gentil et aimable . L’explication de la pénichette et la façon de procéder très bien
25. august 2025
Besvarelse fra Riverly
Un grand merci pour votre retour ! Nous sommes ravis que l’accueil et les explications de notre équipe vous aient permis de profiter pleinement de votre croisière.
Au plaisir de vous accueillir de nouveau à bord très bientôt !
All was perfect and very well prepared.
All was perfect and very well prepared.
And the people of Saint Martin are beautiful people.
2. september 2025
Besvarelse fra Riverly
Thank you so much for your wonderful feedback! We’re delighted everything was perfectly prepared for your trip, and we truly appreciate your kind words about our team in Saint Martin. We hope to welcome you back on board soon !
Staff & boat great, excitement to disappointment due to conditions
The staff at St Leger were great and the boat comfortable & well equipped (1 week mid-July). There were two disappointments though:
1) The canal towards Chagny was closed due to flood damage cutting out the vineyards and most interesting areas (we were advised of the closure but had no idea of the implications)
2) We were advised by staff that swimming in the canal was prohibited. The water quality seemed poor. Nowhere were we advised of this in the information provided.
Had we been fully informed of these conditions, we would not have done this trip.
18. juli 2025
Besvarelse fra Riverly
Thank you for your feedback and for your kind words about our team in St Léger and the comfort of the boat.
We’re truly sorry that your trip was impacted by the canal closure and by the lack of clarity regarding swimming. While the flooding was unfortunately beyond our control, we understand how disappointing it must have been to miss out on certain areas of the route. Your comments on the information provided will help us improve the way we communicate these important details to our guests.
We appreciate your constructive feedback and hope to have the opportunity to welcome you again under better conditions.
Spartani in Borgogna
It was a wonderfull experience, we enjoied our trip from Corbigny to Joigny with our Pennichette along Nivernais chanel.
4 stars in front of 5 because the price for transfer our cars from Corbigny to Joigny was more than double in front of competitor's price
15. august 2025
Besvarelse fra Riverly
Thank you very much for your kind feedback! We’re delighted that you enjoyed your cruise along the Nivernais Canal from Corbigny to Joigny with your Pénichette.
We understand your remark about the car transfer service. The cost reflects the logistics involved, but we do take note of your comment and will share it with our team to review how we can improve.
We’re happy that overall you had a wonderful experience, and we hope to welcome you back on board soon !
very helpful and responsive staff
very helpful and responsive staff. made everything very easy.
18. august 2025
Besvarelse fra Riverly
Hello,
Thank you for your kind words! We’re delighted that our staff were helpful and responsive, and that they made everything easy for you.
We look forward to welcoming you again for another enjoyable boating experience!
Besvarelse fra Riverly
Hello,
Thank you for your feedback! We’re delighted that you enjoyed your trip and our service, and that everything went smoothly.
We look forward to welcoming you again for another wonderful cruise!
Good staff.
Good instructions when we took the boat. Helpful staff. Secure parking. Nice sized boat for six people. Very quick to come to our rescue when the steering went.
The canal du midi is tranquil, beautiful countrySide and very helpful lock keepers.
11. august 2025
Besvarelse fra Riverly
Hello,
Thank you for your detailed feedback! We’re delighted that you appreciated the helpfulness of our staff, the instructions at embarkation, and the secure parking. We’re also glad the boat suited your group and that our team could quickly assist with the steering issue.
It’s wonderful to hear you enjoyed the tranquility of the Canal du Midi, the beautiful countryside, and the support of the lock keepers. We hope to welcome you again for another relaxing cruise soon!
Great boat - Pénichette Evolution
Great boat (Pénichette Evolution 950E (35LP) !
in the past we also hired other boats ( Locaboat, Cannelous) but this one was the best by far.
We like to hire this one again.
18. august 2025
Besvarelse fra Riverly
Hello,
Thank you for your wonderful feedback! We’re thrilled that you enjoyed the Pénichette Evolution 950E and that it stood out among your previous boating experiences.
We would be delighted to welcome you again for another cruise on this model!
Best regards,
Vorsicht, hier wird mit alten Material noch mal ordentlich Geld gemacht
Wir hatten die Europa 700 -Sirius- gemietet. Das Boot hat seine besten Jahre hinter sich. Schimmel in fast allen Fugen, Polster größtenteils mit Flecken, Kühlschrank gelblich verfärbt. Der Innenboden wurde teilweise mit tackerklammern repariert. Auch technisch ist vieles nicht mehr in Ordnung. Bei uns viel nach 2 Tagen das Heckstrahlruder aus, das Ankerlicht hatte eine Wackler, mal ging es, mal nicht. Der Fäkalientank begann schon nach dem 2 Tag zu stinken. Am Sonnensegel waren viele Nähte gerissen, es war notdürftig mit 2 Spanngurten festgezurt. Die Batteriekapazität ist mittlerweile so schwach, das nach max. 6 Stunden ohne Motor der Kühlschrank nicht mehr kühlt, ein autarkes Übernachten auf dem See ist somit kaum möglich. Übernachtung im Fremdhafen kostet mind. 50 Euro. Zusammengefasst: das Boot ist veraltet, in keinem guten Zustand und sein Geld nicht wert. Man Bucht Luxus und bekommt Holzklasse.
Service: die Bootsübergabe erfolgt im Eiltempo, bei der Rückgabe kommt der Techniker mit der Lupe. Daher unbedingt alles ganz genau anschauen, Fotos machen von allem. Bei uns wurden 2:Fender als defekt beanstandet. Da würde bei der Abfahrt kein Wort drüber geredet. Auf meine Nachfrage, das die Fender evtl. Vorher schon defekt waren - Antwort: nein wir wissen alles!
Resümee: Hände weg von locaboat. Hier wird mit alten Material noch mal ordentlich Geld gemacht.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Riverly
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke so ausführlich zu schildern. Es tut uns leid zu lesen, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Rückmeldung sehr ernst und möchten die von Ihnen geschilderten Punkte gerne genauer prüfen.
Bitte senden Sie uns eine E-Mail an info@locaboat.de, damit wir gemeinsam auf Ihr Anliegen eingehen und eine passende Lösung finden können.
Mit freundlichen Grüßen
Ihr Locaboat-Team
Locaboat: nie wieder!!!
Nie mehr Locaboat!!! Wir waren in NL.
Teuer. Ungepflegt. Penichette FB1180 zu gross und zu hoch für Reiseempfelungen. Geschirr dreckig. Messer in Küche nicht scharf. Boot überall mit Tape geflickt oder Kabelbinder. Schrauben nicht angezogen. Ungereinigt innen oder aussen.Fenster mit Papier geputzt und es war schwarz. Spinnen überall. Alter Dreck. Fahrräder in unzumutbarer Zustand. Notaus kaputt. Scheibenwischer mit Tape angemacht. Radio fällt weg…
Toilette nicht fest angeschraubt. Badezimmer riechen schlecht.
Die Reise war anstrengend.
Zustand nicht akzeptabel. Kein Unterhalt vom Boot.
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra Riverly
Guten Tag,
vielen Dank für Ihr Feedback, auch wenn wir sehr bedauern, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat.
Damit wir Ihre Rückmeldung genau prüfen und Ihnen persönlich antworten können, bitten wir Sie, uns eine E-Mail an info@locaboat.de zu senden.
Leider enthält Ihre Bewertung keine Buchungsnummer oder Details zu Ihrer Fahrt, was es uns momentan nicht ermöglicht, Ihren Fall nachzuvollziehen.
Wir würden uns freuen, von Ihnen zu hören, und hoffen, dass wir gemeinsam eine zufriedenstellende Lösung finden können.
Great customer service
Great customer service, very responsive to our calls and questions both before and during our trip
4. juli 2025
Besvarelse fra Riverly
Thank you for your kind words! We’re pleased to know that our team was responsive and helpful both before and during your trip.
We hope to welcome you again soon for another enjoyable cruise!
The experience is wonderful, but....
The experience is wonderful.
The canal is beautiful, rich in vegetation, and well-organized.
The boat worked well but was old, and I didn't like:
-no Wi-Fi included,
-no hairdryer and no body wash products,
- some mattresses on the loungers were larger than the container and tended to be slanted, causing back pain. Telephone assistance wasn't always available when needed.
14. juli 2025
Besvarelse fra Riverly
Thank you for sharing your feedback. We’re glad you enjoyed the beautiful canal and that the boat operated well during your trip.
Regarding your comments: our technicians are available during office hours, and we encourage guests to leave a message outside these times so we can assist as soon as possible. We offer boats of various ages and recommend our newer Panoramic range or the brand-new Pénichette Neo models, which include added comforts such as built-in hairdryers.
While we do not provide personal hygiene products, we do supply a starter kit containing basic dishwashing and cleaning supplies. As for Wi-Fi, it is offered as an optional extra and can be reserved prior to your cruise.
We appreciate your remarks, which help us improve, and hope to welcome you again for an even better experience.
Great service, great trip
Great service, the boats were kept in really good condition and the staff were all exceptionnel, will definitely recommend.
14. juli 2025
Besvarelse fra Riverly
Thank you for your wonderful feedback! We’re delighted to hear you appreciated the condition of our boats and the exceptional service from our staff. Your recommendation means a lot to us.
We look forward to welcoming you again for another fantastic experience on the water!
OZ SENIORS BUCKET LIST - DO IT BEFORE ITS TOO LATE
Booked from Australia and have always dreamed of doing a canal trip but never got around too it. Whilst I have always been around boats for recreational fishing have never done anything like this. We did a one way Locaboat trip from Argens-Minervois to Lattes over April 2025. Boat (Penichette 1022FB “Le Criminelle”) was fantastic as were the staff at both ends and the whole booking process- they couldn’t do enough to help us. We are both in our sixties but still relatively fit and had no problems with everything on the boat. Going through the locks was a breeze and fun and the lock keepers English was always better than our French. We had Bikes that came in handy, we weren’t sure whether to have them but they are excellent for getting around towns and sights that may be a few kilometres from where you moor. We had to contact the base once for an issue which was quickly resolved (operator error) however there was no hesitation from the engineer to offer to drive to us if the problem persisted. We met some other boaters on the trip including Aussies and got to step on some other boats from other well known companies. Generally it was obvious to us that Locaboat boats were a step up in design and upkeep. Staff at the Locaboat base also let me have a look through other model boats and I was impressed by the presentation and upkeep of them all. We will definitely go again (friends and family that thought ‘how nice’ are now lining up for an invitation on our next cruise). We are glad we went on shoulder season as we don’t like crowds, no waiting at locks and I imagine moorings in popular towns such as Ages may become problematic in peak season. Never any problems sourcing supplies in towns along route. If you’re like us and “adventure boating” and interacting with the locals VS 5 star Danube cruising is your thing do it before it’s too late. Again can’t recommend Locaboat highly enough. (I’m generally not a review writer but there are exceptions and this is one.
18. april 2025
Uopfordret anmeldelse
Besvarelse fra Riverly
Thank you so much for your fantastic and detailed feedback! We’re delighted that your first canal cruising experience with Locaboat—from Argens-Minervois to Lattes—was everything you hoped for and more.
It’s great to hear that the Penichette 1022FB “Le Criminelle” met your expectations, that our teams at both bases were helpful throughout, and that the whole booking process was smooth. We’re glad the locks were fun and easy to navigate, and that having bikes on board added value to your trip by making local exploration easier.
We appreciate your kind words about our boats’ design and upkeep, as well as the professionalism of our engineers and staff. It’s wonderful that you connected with other boaters and enjoyed the adventure spirit of canal cruising.
Thank you for recommending shoulder season cruising to avoid crowds—this is indeed a great tip! Your enthusiasm is contagious, and we’re excited to welcome you, your friends, and family again soon for more memorable journeys.
Safe travels and happy cruising!
Locaboat is THE best
Locaboat is THE best. This was my 4th time to use them. Very reliable, honest people and well priced. Cruising is so fun and relaxing.
30. juni 2025
Besvarelse fra Riverly
Thank you so much for your continued trust and kind words! We’re thrilled to have welcomed you four times and to hear that you find Locaboat reliable, honest, and well priced.
We couldn’t agree more—cruising really is fun and relaxing! We look forward to helping you create many more wonderful memories on the water.
Helpful reliable friendly staff
Helpful reliable friendly staff, good quality clean boat ( with some wear and tear but that’s fair enough) and overall excellent experience
30. juni 2025
Besvarelse fra Riverly
Thank you for your positive feedback! We’re glad to hear you found our staff helpful and friendly, and that you enjoyed the quality and cleanliness of the boat. We appreciate your understanding regarding the normal wear and tear.
It’s great to know you had an excellent experience overall, and we look forward to welcoming you again for another cruise!
Wonderful boat
Wonderful boat, delightful support, a great experience overall, a little too much waiting at a lock when we changed our itinerary.
30. juni 2025
Besvarelse fra Riverly
Thank you for your kind words! We’re delighted you enjoyed the boat and our support team, and that overall your experience was great.
We understand that waiting times at locks can sometimes be longer than expected, especially when plans change, and we appreciate your patience.
We hope to welcome you again soon for another memorable cruise!
Good introduction to boat by Peter in…
Good introduction to boat by Peter in Bram, problem with bow thruster was quickly repaired at the base in Argens👍👍
30. juni 2025
Besvarelse fra Riverly
Thank you for your feedback! We’re glad Peter provided a good introduction to the boat in Bram and that the bow thruster issue was quickly resolved at the Argens base.
We appreciate your understanding and hope to welcome you again soon for another great boating experience.
Lied about fuel use FRAUD
Lied about fuel use. We ran 30 hours that make and model consumes 2 liter per hour. They will rob you charging 11 euros per hour rather than just filling the tank. BE AWARE OF THIS FRAUD
27. juni 2025
Besvarelse fra Riverly
We're sorry to hear that your experience did not meet your expectations, and we’d like to clarify a few important points regarding fuel consumption and pricing.
The average fuel consumption for our boats is 4.5 liters per hour, not 2 liters as mentioned. The €11 per hour charge covers not only fuel, but also engine wear—similar to a mileage charge in a car rental.
For the sake of full transparency, this information is clearly communicated in several pre-departure documents we provide (brochure, practical guide, terms and conditions), and fuel rates are also displayed at the departure base.
We understand your frustration and remain at your disposal should you wish to discuss this further.
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