i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Se mere
My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Se mere
Virksomheden har svaret
If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming
Kontaktoplysninger
18005 Rue Lapointe, i500, J7J0G2, Mirabel, Canada
- help@risestore.com
- rise.ca
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service
I've had a few orders with the company and the gym gear is great. Took my son to the gym last week and I let him wear one of my hoodies and of course he kept hinting he would like to keep it, even though it was far too big, so I had no choice but to order him one and since I was going at it , I figured I'd get a few extras for myself. I messed up my order two times not paying attention and they had no issues fixing it all for me. Was a solid save for me and it was only fair for me to write my experience.
Kris
Best products and customer service!
I have ordered from this company several times and they are absolutely amazing! Not only are the products top quality (including proper sizing), the customer service is excellent. On more than one occasion when I placed an order I had to contact them due to an error I made when I placed my order. They replied extremely quickly and fixed what I had done wrong instantly. They offered easy solutions and were very kind and professional. I love this company! Don’t hesitate to click order now!
Awesome customer service and quality…
Awesome customer service and quality products. I will buy again
One of the best customer service…
One of the best customer service experiences ever!!! Fast response, friendly and immediately agreed to my request!! I would give 10 stars if I could, hard to find this level
of customer service these days.
Incredible happy with the quality of…
Incredible happy with the quality of the products I got from RISE. I purchased their sweat pants so comfortable and really good for winter coming. Everything from the shorts, active shirts, and the lifting gear has met or exceeded my expectations. They have my recommendation all the way!
Top brand great, customer service
I have been buying from Rise for quite some time now and I am truly satisfied with their top quality products and the friendly customer service they provide.
Thank you!
Excellent customer service
Excellent customer service. My buckle broke on my 10mm belt due to years of use and they responded quickly with a link to replace the buckle. Proud to support a quality company with Canadian roots!
A1 support team and top-quality products
A1 support team, top-quality products with cool designs. It was so hard for me to find suitable athletic apparel, but I finally did.

Besvarelse fra Rise
Incredible happy with the quality of…
Incredible happy with the quality of the products RISE offers. Comfy sweatshirt is a must for anyone especially with the cooler season coming! Everything from the shorts, active shirts, and the lifting gear has met or exceeded my expectations. I had to send one item back for an exchange and received the new item incredibly quick. They have my recommendation all the way! Never Stop Dreaming!
What a pleasant Surprise...
I purchased a power lifting belt from amazon and even though it was lowered priced, the quality didn't feel good and the sizing was off. So, I decided to give RISE a try. First I reached out to Customer Service about sizing and fit. They provided me with detail info and recommendation based on my measurements. Their response was very quick. I placed my order and decided to add a few more items to go with the belt.
Customer Service gets 5 stars.
I forgot this was a Canadian company but didn't mind waiting the estimated 7 to 10 days for free delivery. To my surprise, I came home today and voila. The RISE box was outside my door. In three days time!!!
Delivery gets 5 stars
I opened the box quickly and wow!!! The belt was plush. I mean Plush. So beautiful!! the leather feels soft yet the belt feels robust. And the fit is perfect.
The pair of shorts and T shirt also felt like good quality materials, I'm stoked. I cant wait to use my new gear.
Quality and fit get 5 stars
Only time will tell how durable these products are. But so far so good.
10/10 Product and Support
I've always loved my Rise gear over the years. Both Clothing and Lifting Equipment have been top notch - no complaints. Turns out they have a killer support team as well! I recently reached out with an inquiry about product stock and they responded (on social media, no less) within 30 minutes.
Couldn't recommend more.
Purchased a lever belt over a year ago
Purchased a lever belt over a year ago. Unfortunately buckle broke after a year of owning it. As it was out of warranty I was given a discount on a replacement part.
The response I get from RISE and the speed in which they respond to my emails is better then anything I've experienced from any other company.
Excellent Customer Service and Quality Products
I don’t usually give any reviews but seeing
some fake or harsh comment about the company I think it’s time to do my part as a customer. I started buying some RISE product since 2018 because of the quality. I was a bit disappointed with my recent purchased because of one damaged item, you wouldn’t notice it unless you have a keen eye. I sent an email to them and ask for replacement. Edwin went above and beyond to help me with everything, same goes for Nick and the entire team. I am completely impressed with their professionalism and customer service. Thank you RISE Team!
Lever belt broke, warranty was “voided”
Bought a lever belt from them less than a year ago, have been using it as normal however the buckle part broke. Not a problem, or so I thought as the buckle was supposedly covered under warranty as listed on their website. I emailed them with my issue and was told they cannot send me a replacement. Apparently I was “mistreating” the belt, which I wasn’t. Don’t say something is covered under warranty on your website, then go back on your words, it’s very frustrating for the customer.
Whats your excuse
just wanted to say that I absolutely love your clothing brand. I've been purchasing your stuff for a few years now and I have never been disappointed. NEVER STOP DREAMING is what I'm all about. Just a short story about me is I had a really bad accident 1.5 years ago... I fell 25 feet and was paralyzed for 3 months. It was a struggle to get back to normal but I did manage to start walking and going to the gym. I have made it my life goal to prove all the doctors that their wrong and that I will actually walk again and be normal. My journey to recovery wasn't easy but I was very committed. Your brand of clothing was a part of my journey and I rose to the top. RISE is a significantly part of my belief and I just wanted to say thank you
I bought a pair of lifting straps from…
I bought a pair of lifting straps from rise, and I originally thought they were the wrong product due to misleading labeling. I sent a quick email and the support team got back to me very fast! I told them about the issue and they resolved it very fast as well. Great customer service, and great product! I’ve been using the straps and I have no issues. Would buy again!
BEST QUALITY AND SERVICE EVER!
The quality of the workout gear I’ve purchased over the last couple of years is unbelievable. Everything remains like new no matter how much I wear and wash it! I’ve replaced my wardrobe with hundreds of dollars in RISE gear and every single piece is like my favorite. I’ve dealt with customer service a few times with questions and a minor issue with a zipper and they are absolutely the coolest and professional people I’ve ever had the pleasure of interacting with in retail. They really are excited about what they sell because they know that they have the best quality. I really can’t say enough good about them and will just say, buy something you’re interested in and you will guaranteed be happy and a customer for life! Like me!
Manufacturing defect, zero support.
I bought 2 t-shirts as a size check, with the intent to purchase more as I really like the aesthetic. After 3 times worn, one shirt had a 1 inch-long section of the shoulder seam that had dropped a handful of stitches. No other wear, no obvious abuse, 2nd shirt is fine. Very obviously a manufacturing defect. I contacted the company, fully expecting a simple exchange. After almost two weeks of emails, sending pictures, more pictures at different angles, I was informed that my warranty had lapsed and they would not support me or my product. When I pointed out that I had indeed contacted them within their warranty timeframe, I was informed that it was misuse and Rise would not be standing behind their product. I was insultingly offered a 20% off coupon. 20% wouldn’t even cover the shipping of a replacement shirt. Nor would I be interested in anymore clothing that may or may not fall apart without any support. I was not upset about the shirt, QA isn’t perfect and things happen. I am in disbelief at the unprofessional treatment I received and the willingness of a company to risk the poor reputation that comes along with all of this, over a $30 t-shirt.

Besvarelse fra Rise
5 stars for RISE
Despite the negative and I guess baseless comments, I will give mine too !
More than 5 stars for RISE as I have had absolutely no issues, communication or otherwise !
I have had several conversations with them and I dare say that the service is more than pleasant and satisfying!
Thanks to the creators of RISE as well as their entire team !
And for those who write the negative comments:
"People, don't be so rude, negative and hasty in your opinions!" Mistakes happen (everywhere) - it's human to make mistakes, but that doesn't mean you have to criticize so harshly!
Malice and negativity ruin not only you as individuals, but also the world!

Besvarelse fra Rise
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