The Ringley Group Anmeldelser 

751
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

A mega huge thanks to Christopher at night concierge from Wimbledon Stadia Development for staying for handover and beyond. Taking ownership and handling like a pro the situation with the water supply... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A huge thank you to Donta at Prospect Place for finding me a more convenient car parking space while mine is out of action. There was a delay at first due to email problems but as soon as he picked it... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Do not use! For fear of retaliation I am using an anonymous account. Huge service charges, lack of transparency in terms of budgets - when I queried several items on their charges and fees they backt... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ejendomsadministration
  2. Ejendomskonsulent

Skrevet af virksomheden

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

751 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(751)

146 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Jonnie at TDFS

I wanted to recognise Jonnie at TDFS - he was incredible in arranging access to the cinema for a celebration. He was really accommodating and made the whole experience stress free. Thank you Jonnie!

12. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for leaving a five star review for Jonnie, it is great to hear that he was able to assist you with access to the cinema

Bedømt til 5 ud af 5 stjerner

Kurtis Thomson was a lovely staff…

Kurtis Thomson was a lovely staff member who was super helpful and keen to assist, when visiting my flat. Give that man a bonus?

11. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for sharing such a great review for Kurtis

Bedømt til 5 ud af 5 stjerner

Brilliant team who look after you

Been with Ringley now for over 8 months. They look after you and are there when you need them if you have any issues.
Big shout out to Ethan who is brilliant and goes beyond what is required always making sure I'm happy and there are no issues.

1. november 2024
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you so much for your kind words and for being with us for the past 8 months, we truly appreciate your trust in Ringley! We're so glad to hear that you've felt supported and well looked after. A big thank you as well for highlighting Ethan, we're lucky to have him on the team, and we'll make sure your feedback gets passed along to him. He’ll be thrilled to hear it!

Bedømt til 2 ud af 5 stjerner

Unresponsive and disorganised

Our experience with Ringley has been pretty disastrous. Our Relationship Manager has changed three times in a year and we haven't even had the opportunity to meet the latest one. Messages are often not replied to. Our building is rarely cleaned. On top of that, they have continually failed to refund costs that are due to us while threatening us with legal action despite clear evidence that the issue is at their end, not ours.

Our former Relationship Manager did provide some pleasant assistance when the flat above began leaking into ours, and the current incumbent helpfully arranged the delivery of recycling bags, but the rest of the experience has been negative.

4. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and fully understand your frustration. We recognise that consistent communication and continuity in management are essential, and we regret the inconvenience caused by the changes in Relationship Managers.

We also apologise for the issues you’ve encountered regarding cleaning standards, we will pick this matter up with the cleaner contracted to attend. This clearly isn’t the level of service we aim to provide, and we’re taking your concerns seriously. While we're pleased to hear that there were moments of positive support, particularly during the leak incident, we understand this does not make up for the overall dissatisfaction you’ve experienced.

We’d appreciate the opportunity to look into these issues more closely and work towards a resolution. Please feel free to reach out to us directly at quality@ringley.co.uk so we can address your concerns in more detail.

Bedømt til 5 ud af 5 stjerner

Doug - Prospect maintenance Team

I would like to recognise Doug for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you to Doug.

4. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

We're thrilled to hear that Doug was able to help on such short notice and that you're happy with the work he did. We'll be sure to pass on your thanks to him, he’ll be glad to know his efforts made a difference.

Bedømt til 5 ud af 5 stjerner

Moved in Tuesday to the mailbox and the…

Moved in Tuesday to the mailbox and the help we received from all the staff was amazing. Especially Joanne. Thanks again.

1. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you so much for your lovely feedback! We're delighted to hear that your move-in went smoothly and that our team was able to support you, especially Joanne. We'll make sure she hears your kind words.

Bedømt til 5 ud af 5 stjerner

Blockage sorted

John Graham and Gary Burton came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!

1. juli 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for sharing your experience! We're so glad to hear that John and Gary were able to assist you promptly and professionally. It’s great that they took the time to explore all possible causes and managed to get the issue resolved. We'll be sure to pass along your thanks to both of them.

Bedømt til 5 ud af 5 stjerner

A good experience

I have been using Ringley's services for two years and so far I am very satisfied, Ethan is my contact person and he has always helped me, responding quickly and clearly to my requests, this has made my stay worry-free with the certainty of having support if needed.

26. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for leaving Ethan a five star review

Bedømt til 5 ud af 5 stjerner

Ethan was super helpful and friendly

Ethan was super helpful and friendly, made the move in super stress free, absolutely amazing at his job! Through out the process he was very understanding and helpful! All questions was answered and any help he’s straight on it! Thank you Ethan and Ringley

25. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Great review for Ethan, it is great to hear that he has been able to assist you with your new property.

Bedømt til 5 ud af 5 stjerner

A Heartfelt Thank You to Nusha

I would like to express my deep gratitude here to Nusha, who truly helped us with everything that needed to be done for someone new to the house. She was always ready and willing to assist us with all the questions we had. We wish you all the best and every form of goodness.

10. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

We're truly grateful you took the time to share your experience. Nusha will be thrilled to know her efforts made such a positive impact. She genuinely cares about making everyone feel welcome and supported, and it's wonderful to see that recognised.

We’re so glad we could make your transition into the home a smooth one.

Bedømt til 5 ud af 5 stjerner

Aashootosh Dattani was great ⭐️

Aashootosh Dattani was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!

4. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

It is great to hear that Aash has been able to assist you, thank you for leaving him a five star review.

Bedømt til 5 ud af 5 stjerner

A big thank you to Douglas at Prospect…

A big thank you to Douglas at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job

4. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for taking the time to recognise Douglas for his hard work

Bedømt til 5 ud af 5 stjerner

Georgia and Gary saved my day!

This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, Georgia and Gary came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!

4. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

The benefits of having on-site staff is their ability to resolve issues quickly, it is great to hear that Georgia and Gary were able to help you today without the need to call a locksmith. Thank you for leaving them a five star review.

Bedømt til 5 ud af 5 stjerner

Portal difficulties

Spoke to Aashootosh today with a query regarding my service charge account. He gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly.

3. juni 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

It is great to read your five star review for Aash, and to hear that he was able to help you access your online portal.

Bedømt til 4 ud af 5 stjerner

John E Graham Recommendation

John E Graham has the courtesy, professional experience and drive to appropriately support leaseholders across the estate management spectrum, delivering excellent and timely service

30. maj 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for leaving John a review, is there anything John could have done differently to achieve a five star review?

Bedømt til 5 ud af 5 stjerner

Highly Professional Support from the Ringley Group

I should like to record receiving very highly professional and empathetic support from Relationship Manager Susi Jay when I contacted the Ringley Group needing legal advice.

21. maj 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

We’re proud to have team members like Susi who go above and beyond to support our clients. Your feedback is truly appreciated and will be shared with Susi and the wider team.

Bedømt til 5 ud af 5 stjerner

Fast response and resolution

I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. Aashootosh Dattani handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley.

22. maj 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you for your great feedback! We're so pleased to hear that you received fast and efficient service when reporting the issue with the overgrown hedges and trees. Aash is a valued member of our team, and it's fantastic to know he was able to resolve the matter so promptly.

Bedømt til 5 ud af 5 stjerner

Thank you Jonnie at Denham Film Studios

Since starting at Denham film studios, Jonnie has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to Jonnie’s support, knowledge and guidance. Thank you very much Jonnie!

23. maj 2025
Uopfordret anmeldelse
The Ringley Group-logo

Besvarelse fra The Ringley Group

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear how much of a positive impact Jonnie has made since joining us at Denham Film Studios. His dedication and supportive nature truly embody the values we strive for, and we're so glad he's been able to assist you effectively.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere