Rileyriver Anmeldelser 

This company has a slick website, looks like decent quality but then the product (in my case shoes) arrived it was vastly different from the image online. Horrible construction, I mean, looks like cardboard toe bed and some strange dying agent, black but ultra shiny probably unknown chemicals used to make them black. I promptly emailed them for a refund a they offered me 15% back only, said I could keep them. HA HA! The website says they offer refunds but when you try to get one they do NOT offer a full refund only a lame partial refund which I have yet to see. Do NOT but from the company! They do not deliver on the quality of products they represent online. You will be disappointed!!

Nice shoes, perfect size. Delivery was fast and transparent

Those shoes are absolutely beautiful and very elegant. I have the perfect outfit to pair them with. Thank you so much.

The apparel that you advertise on your website is quality and once you receive it you will see that it's great quality and you would definitely be satisfied like I was with my order.

I'm very disappointed. I ordered a pair of shoes. However, I received two pairs of the same shoes, and they're too small. I sent a message requesting return labels so I can return the 2 pairs of shoes for a full refund. I haven't heard from anyone yet.

Please process my refund as soon as possible. I'm awaiting a resolution and would appreciate your help.

Order took longer than usual but shoes are beautiful (stylish, good quality and comfortable).

The item was excellent and described exactly as was said through the website. The package came on time ... 5 STAR RATINGS

I’ve purchased several pairs of shoes from Riley River in the past and really liked them, but unfortunately, this last experience has made me decide not to shop with them again.

The biggest issue was the sizing. I ordered a size 9.5 because I needed a little more room than a size 9, only to be told that the 9 and 9.5 essentially fit the same. If that’s the case, I don’t understand why they are advertised and sold as two different sizes. I feel that this is very misleading to customers.

I simply wanted to exchange the shoes for the next size up, but what should have been an easy exchange became unnecessarily difficult. I ultimately ended up selling the shoes myself rather than continuing to deal with the situation.

It’s disappointing because I had been a repeat customer and genuinely liked their shoes. Unfortunately, their sizing information and the way my situation was handled have lost them a customer. I hope they make their sizing and return/exchange policies much clearer going forward.

This seller are criminals.
The description of the product is simply copy, the product is plastic crap, the product was sent from mainland china, the package was awful, the size is even wrong. THIS SELLER DOESNT CARE WHAT YOU RECEIVE, THEY WILL OPEN ANOTHER SITE AND DO THE SAME AGAIN. DON'T BUY FROM THE INTERNET SELLERS UNLESS YOU CAN VET THEM..PERIOD.

I ordered two pairs of shoes. Got only one pair.I correspondent with them one month never get the second pair. My first pair of shoes was very bad qualities which I never did order. I think this is a scam.

Every thing, I ordered a pair of shoes and a pair of boots $158.00..And a coat,$58.00...never got the coat still waiting for coat...Shoes was fake leather and wrong size both boots and shoes.Was promise an exchange, had many online conversations with agent named Justin. after reaching out several times was then told it was outside the exchange window.I lost $216.00...I am not pleased with this company.

Shoes are beautiful, elegant and comfortable, and the delivery was just on time for wedding… thank you

I purchased a shoes , but when it arrived was in a very poor condition , bad made , low quality material , bad fit , and when I asked for refund they gave me an option for Keep and Refund 15%: or store credit and if I want the full refund they gave me this address for return on my own cost
Here is the return address for your order:
Kızılcaşar Mahallesi, Zafer Caddesi No:1/45 I,
06830 Gölbaşı/Ankara, Turkey
And if they don’t receive in certain time there won’t be a refund .
I advise don’t purchase anything from them

I bought several items, one shoe didn’t fit, they agreed after numerous emails I should send it back to TURKEY! I paid USPS $81 for shipping, 3 weeks later it was back in the USA, they refused to accept delivery.

DO NOT BUY FROM THIS STORE. THEY'RE UNPROFESSIONAL AND DISHONEST.

Nice well made sandals; however, I ordered a size nine and got a pair that were much larger and couldn’t be worn. Quite a disappointment.

I am disappointed with my recent shoe purchase from RileyRiver. The product I received did not meet the quality and appearance/expectations presented on the website. The shoes appeared poorly made, and the leather is not genuine leather.
Additionally, the overall purchasing experience was frustrating. Communication regarding my order was not as clear as I had hoped, and resolving my concerns through customer service has been ignored. As a customer, I expect better product quality and more responsive support.
I hope RileyRiver will take steps to improve both its product quality and customer service to provide a better experience for future customers.