Fantastic experience, used rift refunds twice now and had a positive outcomes both times. Only non issue I've had was a delayed payment once but that was nothing in the scheme of things.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used RIFT a few times, and they are always excellent for explaining things, going through my options and ease of making claims thanks to the App and excellent customer services. Yordan Mavr... Se mere
Virksomheden har svaret
Used rift now for 4/5 years, excellent customer service . I had giles this year who was excellent and kept in contact with me through out the process
I was stuck and lost on what to do with my tax as I’m new to being self employed, Dennis helped me at every corner. Any questions he explained in details and made me feel completely comfortable and co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Kontaktoplysninger
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Storbritannien
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Fremragende
10 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really easy to work with and really…
Really easy to work with and really polite i worked with james this year to get my refund really easy to work with bloke so thanks a lot
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Jake, We're happy to hear that it was easy to work with us and that you found our team member polite. We appreciate your positive feedback and are so glad you got your refund! Kind Regards, Sinead
Wow amazing customer service
Wow, the assistance and patience from both Lilly and Ben was perfect. One frantic Mum with a son overseas has had her nerves calmed. Thank you both so much, honestly what a credit to your company you truly are x
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Clare, We're so glad to hear that the assistance provided was helpful and reassuring during a stressful time. Thank you for acknowledging the team's dedication. Kind Regards, Sinead
Nikki was amazing throughout the whole…
Nikki was amazing throughout the whole experience and really made it smooth sailing.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Oliver, We're happy to hear that your experience was smooth. Thank you for sharing your positive feedback. Kind Regards, Sinead
Besvarelse fra RIFT Refunds
Hi Lewis, We're happy to hear that you've consistently had positive experiences with our customer service over the years. Thank you for your feedback! Kind Regards, Sinead
Besvarelse fra RIFT Refunds
Hi Chloe, We're happy to hear that our services were a great help and easy to use. Thank you for your positive feedback! Kind Regards, Sinead
I gave my tax agent my earnings from my…
I gave my tax agent my earnings from my bank statements
Then she came back to me with a figure then that was that
I wasn't asked if I had any other expenses apart from fuel as I didn't have my fuel receipts to hand but the figure is the same most years
She said if I ain't got the receipts for the fuel she can't put them through
Well why other company's do it still then 🤔
1. maj 2026
Never had a bad experience with rift
Never had a bad experience with rift, always kept me updated throughout the year and always on hand if I needed advice or had questions to ask.
2. maj 2026
Besvarelse fra RIFT Refunds
Hi Dec, We're happy to hear that you've consistently had a positive experience! It's great to know that our updates and support have been helpful to you throughout the year. Thanks for your feedback. Kind Regards, Sinead
100/100
4 emails between rift and i . Job done.
Rift rapid refund is 100/100 .
I got half my refund the next day .
This allowed me to buy a cheap car and get back to work the following day.
Just F***ING AMAZING
6. maj 2026
Besvarelse fra RIFT Refunds
Hi Mr McGrandles, We're happy to hear that our service helped you get back to work so quickly! It's great to know we could make such a positive impact. Thank you for your amazing feedback! Kind Regards, Sinead
Always there to help
Always there to help, never any problems
Staff Always good to talk to.
6. maj 2026
Besvarelse fra RIFT Refunds
Hi Mike, We're happy to hear that our team is always available and helpful, and that you find our staff good to talk to. Thank you for your feedback! Kind Regards, Sinead
App really easy to navigate
App really easy to navigate, always super helpful when you call them.
2. maj 2026
Besvarelse fra RIFT Refunds
Hi John, We're happy to hear that our app is easy to navigate, and our team is helpful. Thank you for your positive feedback. Kind Regards, Sinead
Besvarelse fra RIFT Refunds
Hi, Thank you for your review! We are thrilled to hear that you was provided with good communication. We look forward to assisting you in the future. Kind Regard, Sinead
Professional throughout, support given and sound advice
As always makes everything simple and easy to process. Reason I have used them for the past 3 years.
6. maj 2026
Besvarelse fra RIFT Refunds
Hi. We're happy to hear that our services have consistently made things simple for you over the past three years. Thank you for your continued trust in us! Kind Regards, Sinead
Was brilliant from the first call
Was brilliant from the first call . Evetything explained clearly . Jackie was very nice to talk to very polite amd profesional . Thanks
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Adam, We're happy to hear that everything was explained clearly from your initial call. We appreciate your kind words and are so glad you had a positive experience. Thanks for your feedback. Kind Regards, Sinead
As always rift doesn’t let me down
As always rift doesn’t let me down. Jaclyn was brilliant to deal with and made my life very easy sorting this for me. Wish I could have her again next year to sort my claim.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Warren, We're happy to hear that you had a brilliant experience! It's great to know that our service made things easy for you. We appreciate your positive feedback and thank you for taking the time to share. Kind Regards, Sinead
Maia was great
Maia was great
and fast, definitely coming back next year. 10/10 :)
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Thomas, We're happy to hear that the service was great and fast. We appreciate your feedback and look forward to seeing you next year! Kind Regards, Sinead
Excellent as always
Excellent as always. Very good and professional service. All the staff are great.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Scott, We're happy to hear you consistently receive excellent and professional service from our great staff. Thank you for your continued support! Kind Regards, Sinead
Yordan was my specialist and made the…
Yordan was my specialist and made the process so easy and quick. Went through everything in detail and kept everything smooth. He was great and definitely encouraged me to stick with RIFT in the future.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Oliver, We're happy to hear that the process was easy and quick. We appreciate that the detail and smoothness were helpful, and we thank you for your positive feedback and encouragement. Kind Regards, Sinead
Rapid service from start to finish to…
Rapid service from start to finish to get things finalised took 2 weeks. Have used rift for several years. Excellent service.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Stephen, We're happy to hear that you received rapid service and that things were finalised quickly. We appreciate your continued trust over the years and thank you for your excellent feedback. Kind Regards, Sinead
Easy and professional.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi Darren, Thank you for your review! We are thrilled to hear that you found the service easy and professional. We look forward to assisting you in the future. Kind Regards, Sinead
Sam was excellent made it very clear…
Sam was excellent made it very clear and easy👍
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RIFT Refunds
Hi, We're happy to hear that the explanation was clear and easy to follow. Thank you for your positive feedback. Kind Regards, Sinead
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.