I tried to reserve a taxi and i fell for the so-called "72 hour trial". My card was charged 39 euros after three days. No reminder, no email confirming the subscription, no confirmation that the payme... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I tried to reserve a taxi and i fell for the so-called "72 hour trial". My card was charged 39 euros after three days. No reminder, no email confirming the subscription, no confirmation that the payme... Se mere
Virksomheden har svaret
Ho prenotato un taxi mezz’ora prima delle 17.20, nessuna risposta fino a 5 minuti prima per questo mi sono attuato per trovarne un altro da solo, finchè la conferma mi arriva alla stessa ora della pro... Se mere
Virksomheden har svaret
The service is good. I used it for taxi search. However, the 0,10 euro you paid at the begining than turns into a subscription after 72h with 39€ payment. This is not explained in details. You have to... Se mere
Virksomheden har svaret
I used it to book a taxi, but they wouldn't confirm my request, so I canceled it. They still charged me the monthly subscription fee, and if I hadn't noticed, they would have charged me €39 a month wi... Se mere
Virksomheden har svaret
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I used it to book a taxi, but they wouldn't confirm my request, so I canceled it. They still charged me the monthly subscription fee, and if I hadn't noticed, they would have charged me €39 a month without me using the service.

Besvarelse fra Rezervassist
I tried to reserve a taxi and i fell for the so-called "72 hour trial". My card was charged 39 euros after three days. No reminder, no email confirming the subscription, no confirmation that the payment was executed. I have reported the transaction and the company to my bank and wait for their support.

Besvarelse fra Rezervassist
Taxi did not show up on time. After waiting 10 minutes we ordered a taxi from another company which arrived in 2 minutes. We left and then we started getting texts that your taxi was coming. Unreliable service.

Besvarelse fra Rezervassist

Besvarelse fra Rezervassist
Das war miserabel!!!
Ich habe extra am Abend vor meiner Fahrt ein Taxi über Rezervassist für 10 Uhr am nächsten Morgen von Cernobbio zum Bahnhof Como gebucht. Laut System sollte die Fahrt 13€ kosten. Ich war pünktlich am Treffpunkt und bekam um 9:59 Uhr eine SMS, dass es noch 20 Minuten dauern, bis das Taxi da sei und 40€ kosten würde.
Als 25 Minuten danach immer noch niemand da war, nahm ich Kontakt mit dem Taxifahrer auf. Der behauptete, ich hätte Cernobbio nicht angegeben und er würde in einer ähnlich lautenden Straße in Como auf mich warten. Nach Cernobbio würde er jetzt nicht mehr kommen, ich solle mir ein anderes Taxi rufen.
Ich habe in der Bestätigung von Rezervassist extra nachgeschaut - in dieser wurde mir die Abholadresse in Cernobbio (!) bestätigt. Würde ich nicht ohnehin immer mit zeitlichem Puffer planen und hätte deswegen meinen Zug verpasst, wäre ich noch mehr verärgert, als ich es jetzt bin.
Da ein Vermittler wie Rezervassist in meinen Augen mitverantwortlich für die vermittelten Taxifahrer ist, habe ich mein Abo dort direkt wieder gekündigt.

Besvarelse fra Rezervassist
Absolute scammers ! As others have mentioned they take card details and €0.09 then days later €39!! The raxi didnt even turn up !! The number they gave us had no knowledge of booking - they say pay the cab on the day - so whats the €39 for ??? AVOID

Besvarelse fra Rezervassist
If I could give zero stars I would. I booked a taxi with this company on Tuesday and paid an initial 10c charge. The taxi didn’t turn up and yesterday I was charged €39 euros as a monthly subscription. I did not authorize this but they said because I accepted the confirmation that I am not entitled to a refund. This is a total scam. I don’t know it can be legal. Theycertainly not make it clear about the €39 subscription fee.

Besvarelse fra Rezervassist
Fate attenzione e diffidate di questo sito. Ho prenotato in taxi a Bologna. Non è mai arrivato e ho quasi perso il treno. Dopo un paio di mesi mi sono accorta che mi hanno prelevato 39 euro al mese ma sono certa di non aver mai sottoscritto alcun abbonamento.

Besvarelse fra Rezervassist
It was easy to reserve and the pick up was on time. My morning travel was stress free.

Besvarelse fra Rezervassist
Esperienza pessima e sistema ingannevole.
Mi sono registrata su questo sito solo per prenotare un taxi a Torino, pagando un piccolo importo iniziale di €0,10. Il taxi non è mai arrivato e il servizio è stato completamente inutile.
La cosa più grave è che NON viene indicato chiaramente che si attiva un abbonamento da disdire entro 72 ore. Dopo pochi giorni hanno tentato di addebitarmi €39, causando anche il blocco della mia carta.
Questo tipo di pratica è assolutamente scorretta e fuorviante: si tratta di un sistema studiato per far attivare abbonamenti a insaputa dell’utente.
Ho immediatamente cancellato l’abbonamento, ma resta un comportamento inaccettabile. Provvederò sicuramente per vie legali in caso di mancata assistenza.
Sconsiglio vivamente di utilizzare questo servizio.

Besvarelse fra Rezervassist

Besvarelse fra Rezervassist
Ho prenotato un taxi mezz’ora prima delle 17.20, nessuna risposta fino a 5 minuti prima per questo mi sono attuato per trovarne un altro da solo, finchè la conferma mi arriva alla stessa ora della prontazione. Pochi giorni dopo senza ricevere nessuna comunicazione mi vengono addebitati 39€ di abbonamento senza che io sia neanche riuscito ad usufruire del taxi, truffa totale.

Besvarelse fra Rezervassist
The service is good. I used it for taxi search. However, the 0,10 euro you paid at the begining than turns into a subscription after 72h with 39€ payment. This is not explained in details. You have to search for it.

Besvarelse fra Rezervassist

Besvarelse fra Rezervassist
I want a Refund.
At around midnight of the 10th of April i tried to book a taxi through Reservassist in Bologna. The booking got CANCELLED because there were NO TAXI AVAILABLE.
Nobody called me, so i had to use another way to go home that night.
THIS MORNING (today is the 13th of April) i noticed that €39 were charged from my card for subscription to which i was NOT aware of, there was ONLY a disclaimer about “0,10€” of subscription, NOT €39 for not even taking the taxi. It was NOT communicated.
I didn’t agree to this and i want my €39 back, i want my refund and i also cancelled the subscription.

Besvarelse fra Rezervassist
Ho prenotato un taxi, mai arrivato. Ho chiamato l’assistenza clienti (il numero presente sul sito) e dicevano che a nome mio per quell’indirizzo non c’era nessuna prenotazione, io intanto avevo gia chiamato un altro taxi perchè erano 20 minuti che aspettavo (me ne dava 7 di attesa). Ho chiesto l’annullamento della corsa ma dicevano non esisteva. Per questo mi hanno addebitato la corsa. Successivamente mi trovo altri due addebiti da 39 EUR. Truffa totale.

Besvarelse fra Rezervassist
I booked a taxi through Reservassist in Bologna for 06:07 to go to the airport. The taxi never arrived at the scheduled time. The driver only called me around 06:24, when I had already taken another taxi because I could not risk missing my flight.
A week later I noticed that €39 was charged from my card as a “subscription”. I was not aware that I was signing up for any subscription when I made the booking. This was not clearly communicated.
Charging customers for a subscription they did not knowingly agree to is very misleading. I have contacted the company and requested a refund and cancellation of the subscription.
I hope this situation will be resolved quickly and that the €39 charge will be refunded.

Besvarelse fra Rezervassist
Metto una stella perché non posso mettere zero. Prenotazione fatta e confermata ma qui non si è visto nessuno... Ho dovuto chiamare subito un'altro taxi

Besvarelse fra Rezervassist
Il taxi non è arrivato!! The taxi dosen’t come! Orrible service!! Servizio terribile

Besvarelse fra Rezervassist
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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