I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to cus... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even... Se mere
Virksomheden har svaret
Delivery was prompt. Unfortunately one of my controllers had an issue but they replaced it no questions asked. 10/10 will buy again. This is my new retro gaming store.
Virksomheden har svaret
Games are exactly what was expected and in great working order. The only thing was about the shipping knowing it was during the strike for the price to track would have been the same to use purolator... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
RetroHead GameStore is a vibrant store specializing in buying and selling used video games, consoles, and accessories. We offer a diverse selection of pre-owned games for various platforms, from classic systems to the latest consoles, all at competitive prices. Our knowledgeable staff provides expert recommendations and ensures every item is thoroughly tested and priced fairly. Whether you're looking to trade in your old games for store credit or find a rare title to complete your collection, RetroHead GameStore is your go-to destination for quality, affordability, and gaming passion. Enjoy the convenience of our elite online experience, with options such as shipping, delivery, and curbside pickup, all from the comfort of your home.
Kontaktoplysninger
5822 brookfield ave., L2G 3S4, Niagara Falls, Canada
- 2895010397
- CustomerSupport@RetroHeadGameStore.com
- retroheadgamestore.com
4,7
Fremragende
69 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra RetroHead GameStore
We are happy to hear you are pleased with our service. thank you for taking the time to leave a review!
Excellent Service, Quality products
From the time the order was placed, to the time I received it was excellent.
The items received, considering they are older games, all but two were in excellent condition, and the two that weren't, they were still in very good condition.
I would definitely order from again.
Keep up the good work!
6. februar 2024
Besvarelse fra RetroHead GameStore
thank you jeff for leaving such a detailed review! we really appreciate your business.
Besvarelse fra RetroHead GameStore
Hello, Thanks for taking the time to leave a review. We are pleased to hear you are happy with our service!
Besvarelse fra RetroHead GameStore
Hello, Thanks for taking the time to leave a review. We are pleased to hear you are happy with our service!
Good prices and great people!
Prices are very fair! Shipping was quick and packaging was perfect! Got the games I wanted in good condition and both work great! Will definitely order again in the future!
21. januar 2024
Besvarelse fra RetroHead GameStore
Hello! Thanks for taking the time to leave a review. We are happy to hear you are pleased with our service!
Console works great
Console works great, but didn’t arrive with power supply USB cable.
Had one that I’m using for something else that works.
2. januar 2024
Besvarelse fra RetroHead GameStore
Hello Jon Thanks for taking the time to leave a review. we are sorry to hear you didnt get a usb cable with the snes classic you purchased. my records show we already reached out by phone call, and shipped 2 brand new usb to usb c cables which will arrive next week. just for future reference if you ever have an issue please reach out to us and we will deal with it immediately as we guarantee everything we sell. our top priority is that you are happy!
Got the game to me on expected day
11. december 2023
Besvarelse fra RetroHead GameStore
Thank you Andrew for taking the time to leave a review! we are happy to hear you are pleased with our service!
Besvarelse fra RetroHead GameStore
yes we did sorry for the late reply but we sure do. jeremy thank you so much for taking the time to leave a review, we really appreciate your business
Website was seamless and easy to use.
Website was seamless and easy to use.
Game shipped quickly.
Haven't got an opinion on function as it is a gift that hasn't been given yet.
The game was listed as 'new' - since it is not in its original sealed wrapper, I assume it is used but in like-new condition.
1. december 2023
Besvarelse fra RetroHead GameStore
thank you for your business! and also thank you very much for taking the time to leave a review we really appreciate your business!
Besvarelse fra RetroHead GameStore
we are happy to hear you are happy with our wensite and selection. thank you for your business!
Besvarelse fra RetroHead GameStore
we are happy to hear you are pleased! thanks for you business and thank you for leaving a review!
I paid extra for the fast shipping and…
I paid extra for the fast shipping and it still hasn’t arrived. It was a birthday gift and now it’s useless.
3. december 2023
Besvarelse fra RetroHead GameStore
Thank you Angela for taking the time to leave a review. We are Sorry to hear you are unpleased with our service, i assure you that your item was shipped right away. Canada Post does not pick up untill monday and ur order was placed on a weekend it should of been there in 3 business days after monday. so yes it is 1 day late because i checked the tracking and it says to be delivered by end of today. Unfortunately it is the busiest time of the year for all parcel companies it is expected this time of year i do appologize for any inconvenience. i promise this does not reflect our day to day service. we did our best to get it to you as fast as possible
If you have any other questions or concerns feel free to email customer support At
Customersupport@retroheadgamestore.com
or call us anytime at 289-501-0397
Exactly as described and fast shipping.
21. november 2023
Besvarelse fra RetroHead GameStore
Thank you Tina for taking the time to leave a review. We are happy to hear you are pleased with our service
Excellent produit et livraison rapide.
7. november 2023
Besvarelse fra RetroHead GameStore
Thank you Chantal for taking the time to leave a review. We are happy to hear you are pleased with our service
Besvarelse fra RetroHead GameStore
Thank you Caroline for taking the time to leave a review. We are happy to hear you are pleased with our service
Besvarelse fra RetroHead GameStore
Thank you CorrectStevo for taking the time to leave a review. We are pleased to hear you are satisfied with everything
Besvarelse fra RetroHead GameStore
Thank you Kelsey for taking the time to leave a review. We are pleased to hear you are happy with everything
Easy ordering and very quick delivery.
27. marts 2023
Besvarelse fra RetroHead GameStore
Thank you Robert for taking the time to leave a review. We are happy to hear you are pleased with our service
Fantastic. Would buy again!
Fast shipping, personal service and exactly what I ordered for a great price!
16. marts 2023
Besvarelse fra RetroHead GameStore
Thank you Tanya for taking the time to leave a review. We are happy to hear you are pleased with our service
Besvarelse fra RetroHead GameStore
thank you very much for leaving a review we are very pleased to hear that you are happy with our services! thank you for the business we greatly appreciate it
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.