Resumelab was a very helpful tool during my unemployment. I created some base templates and could quickly adjust them based no job descriptions. I could create a tailored CV (UK resume) and cover l... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Foi a primeira vez a usar o Resumelab, gostei imenso, superou minhas expectativas, com a ResumeLab consegui fazer um currículo rico e poderoso, capaz de chamar atenção dos empregadores ou mesmo dos e... Se mere
Virksomheden har svaret
It's okay. But, only download as a PDF (or plain text - what's the point!!) when not all ATS systems can scan PDF, it needs a Word format download option to increase ability to edit (see below).... Se mere
Virksomheden har svaret
Resume lab made it easy to create a striking resume. Fine tuning the spacing and alignment was fairly easy. I get compliments from the resume nerds out there about how well organized my resume is.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Make a great resume. Simply. Create a powerful resume and cover letter in minutes. Make recruiters want to hire you. Get the job you’ve been dreaming of.
Kontaktoplysninger
LABS Limited, H.P. House 21 Laffan Street, Hamilton HM09, Bermuda
- 888.985.4543
- contact@resumelab.com
- resumelab.com
4,1
God
792 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love ResumeLab
I love ResumeLab. Great functionality. I enjoy the ability to immediately see my changes in the resume format itself.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Besvarelse fra ResumeLab
Hello,
Thank you for sharing your perspective on our yearly subscription pricing. At ResumeLab, we aim to provide great value through our resume writing services and tools, but understand if the yearly cost didn't align with your expectations.
Our yearly plan offers the most cost-effective way to access all premium features and unlimited downloads over an extended period. However, we also provide flexible monthly subscriptions if the yearly commitment is not preferred. Please feel free to reach out to our customer support team so we can discuss which pricing option might be the best fit for your needs and budget. Delivering an exceptional experience at various price points is very important to us. Your feedback helps enhance our offerings.
Cobro excesivo.
Cobro por herramientas que solo usarás una vez practicamente.
8. maj 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hola,
Lamentamos sinceramente escuchar sobre su experiencia decepcionante con nosotros. Por favor, acepte nuestras más sinceras disculpas por cualquier inconveniente o frustración que haya encontrado. Nuestro equipo se esfuerza por brindar un servicio excepcional a todos nuestros clientes, y lamentamos no cumplir con sus expectativas en esta ocasión.
Su retroalimentación es invaluable para nosotros, y estamos comprometidos a abordar los problemas que ha planteado para garantizar que situaciones similares no ocurran en el futuro. Apreciaríamos enormemente la oportunidad de corregir las cosas y recuperar su confianza.
Una vez más, nos disculpamos por cualquier inconveniente causado y le agradecemos por traer este asunto a nuestra atención.
they have problem with refund money
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Too expensive for what it is.
Too expensive for what it is.
- You dont get the opportunity to download editable version.
- Severly overprice
- The interview advice is generic
4. maj 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
I'm sorry to hear that you weren't fully satisfied with your experience. We aim to provide value for our customers, and your feedback is invaluable in helping us improve. While our pricing reflects the quality and expertise behind our products, we'll certainly take your comments into consideration as we continue to enhance our offerings.
If there are specific areas you feel we could address to meet your needs better, please don't hesitate to reach out. We appreciate your input and hope to exceed your future expectations.
Cant download as a word doc
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello!
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We will be happy to assist you once we have more information. Please look for a message from Trustpilot asking for your account information.
Thank you for your time!
Besvarelse fra ResumeLab
Hello,
Thank you so much! We appreciate the positive review!
Paid way too much - not cool!
automatic continuation of subscription for 23$ was nearly a scam and rude! I mean its 8x the normal price.
8. december 2023
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges coming from ResumeLab.com. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.
Thank you for your understanding and your valuable time.
Warm regards,
Customer Service Team
I did not like the price going up form…
I did not like the price going up form 2.70$ to 28$.
From the content and UI of the website I understood that my subscription will be 14-days then I wont be charged anymore, but after reviewing the billing page it was a different story.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
We sincerely apologize for any dissatisfaction you've experienced and are fully prepared to enhance your experience with us. We're here to address any concerns you may have.
Regarding our 14-day trial, it automatically transitions to our monthly access subscription unless you decide it meets your expectations and choose to cancel. This information is clearly communicated to prevent confusion before and after subscribing, including in the welcome email sent upon purchase.
We're eager to assist you with your refund request. Please look for a message from Trustpilot asking for your account information. We are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.
Thank you for your understanding and your valuable time.
Warm regards,
Customer Service Team
** BEWARE **
** BEWARE **
I went on to get a Test/Trail CV for my daughter & paid the £2+ for the example, I’ve now been charged 1 Mth later £20+ and found they’ve created a Monthly Subscription (something sneaky somewhere in the TCs). Not sure if I’ll get money back but please do not get suckered like me.
28. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
We apologize for any confusion or inconvenience caused by the unexpected charges. Our aim is to provide clear and transparent pricing to our users, and we regret if this was not made sufficiently evident during your purchase process.
Please know that we take your feedback seriously and will review our terms and conditions to ensure they are clear and easily understandable. If you require assistance refunding the charges or have any further questions, please don't hesitate to contact our customer support team. Thank you for bringing this matter to our attention.
Your site is very perfect but hope to…
Your site is very perfect but hope to add icon to keep you choice what part you can print or hidden it because some paragraph is not suitable for all position So if u delete the paragraph you will not be able to return it again (redo and undo icon)
26. april 2024
Besvarelse fra ResumeLab
Hello,
Thank you for taking the time to leave us a review!
Ottimo!
Fare un CV tramite ResumeLab è semplicissimo e lo strumento offre tantissime potenzialità. Ti aiuta in ogni singolo passo, suggerendoti frasi o concetti. Super!
26. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Ciao,
Grazie per il tuo feedback! Siamo entusiasti di sapere che hai trovato ResumeLab facile da usare e che ti ha fornito ampio supporto durante il processo. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Siamo qui per aiutarti!
Very good for me
24. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you so much! We appreciate the positive review!
not able to download word format
22. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello!
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
Intuitive and Convenient
Easy to use and I appreciate that I can keep reactivating my account when my resume needs updating and all my previous documents are still available.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you for taking the time to leave us a review!
The resumes need some personal touch…
The resumes need some personal touch and I end up having same resume what I had earlier.
15. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
I'm sorry to hear that you weren't completely satisfied with the service. Your feedback is invaluable to us as we continuously strive to improve. We understand the importance of personalized touch in resumes and are committed to enhancing our process to meet your needs better.
Comprehensive and User-Friendly Resume Building Experience
I was thoroughly impressed with ResumeLab’s services. Their platform offered a wide variety of modern and professional templates that were easy to customize. What really made my experience great was the step-by-step guidance provided throughout the resume-building process, ensuring that I didn't miss any important details. The tips on how to phrase my achievements were particularly insightful and helped me articulate my experience more effectively. Additionally, the customer service team was responsive and provided clear, helpful advice when I needed assistance. The turnaround time was swift, which was crucial as I was on a tight job application deadline. Overall, ResumeLab exceeded my expectations and played a pivotal role in polishing my professional profile.
13. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you so much for your glowing review! We're thrilled to hear that our platform and services met your expectations. Providing a seamless experience and valuable resources to our users is always our top priority, so it's fantastic to know that our templates, guidance, and customer service were helpful to you.
We're delighted to have played a part in enhancing your professional profile and assisting you in meeting your job application deadline. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
It's okay but has limitations
It's okay. But, only download as a PDF (or plain text - what's the point!!) when not all ATS systems can scan PDF, it needs a Word format download option to increase ability to edit (see below).
Secondly, it's restrictive in formatting, for example your LinkedIn address maybe spread over 2 lines with a totally random line break, and you have no option to alter the width of the field so it displays on one line as a link.
No idea why anyone would want to subscribe to this. It does seem geared towards inexperienced applicants who can fit their limited experiences on one page.
10. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you for taking the time to provide feedback on your experience with ResumeLab. We appreciate your insights, as they help us identify areas for improvement and ensure we meet the needs of all our users.
We apologize for your frustration with our download options and formatting features. Your concerns regarding the limitation of PDF-only downloads and the inability to adjust formatting are duly noted. We understand the importance of compatibility with different systems and the need for flexibility in formatting, particularly for professional documents like resumes.
Please rest assured that we are actively working to enhance our platform to address these issues and provide more options for our users. Your feedback regarding the need for a Word format download option and improved formatting capabilities is incredibly valuable to us, and we will take it into consideration as we continue to make improvements.
At ResumeLab, we strive to cater to a diverse range of users, from entry-level applicants to seasoned professionals. We apologize if our platform did not meet your expectations in this regard, and we are committed to ensuring a positive experience for all our users.
If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We are here to help ensure your experience with ResumeLab is seamless.
Thank you again for sharing your feedback, and we look forward to serving you better in the future.
Besvarelse fra ResumeLab
Hello,
Thank you for taking the time to leave us a review!
You won't be disappointed.
I'm currently job hunting and needed guidance on how to improve my resume (both formatting and verbiage) to increase my chances of positive contacts from prospective employers. I came to resumelab.com which I found through just asking a question in Microsoft Copilot and the suggestion did not disappoint. This service is very easy to use, informative, and made my resume look way better than I thought it could. Highly recommend!
11. april 2024
Uopfordret anmeldelse
Besvarelse fra ResumeLab
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Dette er Trustpilot
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