-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Se mere
Virksomheden har svaret
We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Se mere
Virksomheden har svaret
Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Se mere
Virksomheden har svaret
We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Se mere
Virksomheden har svaret
We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.
4th Floor, 100 Fenchurch Street, EC3M 5JD, London, Storbritannien
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company, made us feel comfortable when we moved in. They called to check in and helped to liaise with the letting agents to sort any issues. Best was the welcome gift box, very thoughtful with all the little welcome gifts. Freddie was the contact for us.

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I cant speak highly enough of Residently, they have been absolutely brilliant.
The app is a breath of fresh air, it makes the whole process so easy. I always felt fully in the loop and understood where we were in the whole process. The customer service has been excellent and everyone ive dealt with has been lovely. High recommend !

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Could not be more impressed with Residently. I've been renting for 10+ years and they are by far the most responsive, personable and reliable letting agency I've dealt with. Absolutely loved the welcome pack, those things really go a long way!

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Excellent service from start to finish. Very happy with Resident.ly.

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Clean and user-friendly app with a strong customer support team
Residently have been great since we’ve moved in. Had a few minor issues which haven’t been Residently’s fault, yet they’ve been so attentive to resolve!
We were also welcomed into our new rented property with a box full of goodies which was lovely.
Just wanted to mention Freddie in particular, who has always been helpful, friendly, and goes the extra mile in making our flat a home.
Thankyou Residently!

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Excellent service. Freddie and Eloise was invaluably helpful during the process. 10/10 recommend.

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I really recommend Residently, I rented a property with them for around 1 year and half. The rent process was easy and fast, but what made me so happy was the service after the contract had been signed. They were always willing to help, doesn't matter if it is with a small leak or a complex renegotiation with the landlord.
Attentive service leading up to the start of our tenancy, helping us sort everything we need in the build up with prompt responses. Hopeful it continues once we move in.

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Great service and support. Easy to communicate with and all replies very instantly. Definetly feel well supported

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Good service and very easy process. Would definitely recommend.

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This app made renting a new property so simple and so easy. The live chat was really helpful and speaking to amazing customer service like Eloise made it a pleasure!

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I cannot express enough how impressed I was with the level or service I received, specifically from Eloise, who was there to assist me at all times, which made what can be a stressful process of moving houses seem very easy. I would certainly recommend this service!
From start to finish, Ria has been fantastic. Friendly and personable, pro-active, responsive and just a genuine pleasure to connect with. The experience so far has been easy and we haven't had to worry about any of it - smoothest move in process I have had to date. Hoping the experience moving forward is just as positive!
The whole team, especially Eloise and Linh made the application process as seamless and stress free as possible from start to finish. They were very responsive with any queries I had and were always available to help. I have rented several times in the past and this is the best service I have experienced so far. Thank you
My friend and I are very new to renting, and as university students, we don't have much to go from. However, Residently guided us through the process and made the experience nothing but amazing. Linh and Eloise were very responsive and answered every question and concerns that we had from start to finish. We ran into a few bumps here and there, but Linh and Eloise were very understanding throughout it all–this goes to show how much they care for their clients. I'm greatly appreciative of them both and would highly recommend Residently to anyone and everyone!
Made the moving process really easy and were very quick to respond to any question I had! Would definitely recommend.
The team was amazingly helpful from start to finish and they helped us get into a great property
Staff were lovely and everything was really quick and easy.
One problem is that you can’t access the app on a desktop which has made things a little trickier for me but asides from that everything was perfect
Really good and really helpful.
100% for the customer service I received deffo recommend
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.