Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Se mere
Virksomheden har svaret
When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Se mere
Virksomheden har svaret
Allen at Repair Pal was my direct contact. He is always professional and so helpful when informing me about the process of getting my vehicle serviced and the details of my warranty. I plan to contin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Kontaktoplysninger
2261 Market Street #4705, 94114, San Francisco, USA
- feedback@repairpal.com
- repairpal.com
4,7
Fremragende
106 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mrs. Nyasha
Mrs. Nyasha was beyond patient, super nice and helped me out a lot! Answered quickly as well.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
We can't wait to share this review with Nyasha! Thanks so much for the kind review and shout out. We wish you all the best with your vehicle!
Everything was great and she knew what…
Everything was great and she knew what she was doing
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
We're glad everything worked out for you Deborah! Thank you for the review!
Besvarelse fra RepairPal, Inc.
Hi Carlos! Glad to hear Nyasha was able to help. Feel free to reach back out any time!
Perfect and easy
Perfect and easy, got what I needed in no time with no problems
16. april 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Joshua! Happy to hear you didn't have any problems. Thanks so much for the review!
Easy to use quick response and…
Easy to use quick response and solutions. Calyx was very helpful and professional
15. april 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
We appreciate the feedback Oscar. So glad to hear Calyx was able to help! Thanks for the review!
Excellent service
The customer service was excellent in gettibg my vehicle schedule a swift time frame.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
We love to hear that Michael! Happy to help anytime. Thanks for the review!
Besvarelse fra RepairPal, Inc.
We are glad you had a great experience! Thanks for letting us know Kim!
Dion was extremely helpful
Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Ben! Thanks for sharing your experience. We’re really glad Deion could step in and help get things moving for you. Sorry for the wait at first, but happy we could get your truck sorted in the end.
calyx was super helpful
calyx was super helpful, offered different options if something didn't work for me. this was a wonderful experience and easy to use.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Paige! Thanks so much for sharing your review with us. We love to hear that Calyx was so helpful. We can't wait to share this with her!
Really good service from a proper…
Really good service from a proper customer-service rep. I feel more at ease now.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Jonathan! We are really glad you had a great experience and feel at ease. That's what we're here for! Feel free to reach back out if you ever need help in the future!
Besvarelse fra RepairPal, Inc.
We're sorry to hear about the wait but we hope everything else went smoothly! Thanks for the feedback Dennis.
3 RepairPal shops; 3 misdiagnoses; 3 overcharges; 33 days without car
3 RepairPal shops and 3 misdiagnoses;3 out of 3 shops made me pay out-of-pocket for tax and shop fees which I later found out was against my warranty contract; Total time without my car 33 days; Total times RepairPal shop "fixed" the problem only to be later stranded and need a tow: 3. Finally had to tow my vehicle from a RepairPal shop to a dealer (at my expense). Dealer found the real problem in under 10 minutes during the visual inspection (fried wiring harness).
15. september 2025
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Dan- We're truly sorry to hear about your experience and understand how frustrating this must have been. We would appreciate the opportunity to learn more and see how we can make things right. This isn’t the standard we strive for, and your feedback is important to us. Please reach out to us at operations@repairpal.com with any documentation from your experience, so we can begin investigating. We look forward to hearing from you and addressing your concerns.
Besvarelse fra RepairPal, Inc.
Thanks for the review Tamara. We're glad everything went well!
Calyx was extremely helpful and…
Calyx was extremely helpful and knowledgeable.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Thanks for leaving such a sweet review about Calyx! We are happy to hear she was able to help! Thanks Mindi.
Quick Response & Clearly Explained!
The service was very good and clear in providing me a solution to my questions! I had questions regarding the use of RepairPal and how the documentation was maintained and accessible after a repair had been completed. The Chat service provided me with a direct phone number that I can call to obtain further directions to navigating the CarMax Extended Warranty.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hey Loren! Thanks for your feedback! We're glad our chat team made things easy and got you the info you needed. If you have more questions, we're always here to help!
Rep was concise yet thorough and had us…
Rep was concise yet thorough and had us scheduled quickly. She is also very courteous and a pleasure to work with - very much appreciated!
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
That's fantastic to hear, thank you so much for the review!
Gave precise answers to my questions
Gave precise answers to my questions
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Very glad to hear that - thank you Kevin!
Besvarelse fra RepairPal, Inc.
Very glad to hear that, Kelly! Feel free to reach back out any time, we're here to help.
Repair Pal estimate was not honored.
The Repair Pal estimate was $301 to $345. When I got to the shop, they quoted me $848. When I reminded them that I was using Repair Pal, I was told that Repair Pal could not tell them what to charge. They had a large sign in their widow that said Repair Pal Certified. I went online to look at the agreement between Shops and Repair Pal, and saw that the shop was suppose to honor the Repair Pal estimates. I contacted Repair Pal, but ultimately got no satisfactory resolution. I eventually had the repair completed at the Ford dealership for $450. This was about 3 years ago, and I understand that they are under new ownership. I will give them another try, to see if they live up to their published estimates. I need my air conditioner repaired, and their estimate is reasonable.
26. april 2025
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Hi Hubert! Thanks for sharing your experience and we look forward to your future business! If you need anything or have questions about any future estimates, just let us know. We’re here to help and want to make sure you have a smooth repair. Cheers!
Very helpful
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra RepairPal, Inc.
Thanks for the review James! Glad to hear we could help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.