What makes my experience so great is I’ve recently joined and within 5-10 days, my score has shot up. The response time is major and customer service keeps you informed for any missing assignments/ do... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Paid them to report my rent on my credit report, but had difficulty uploading identity documents. So they kept the money i paid them and said I could not get a refund, but I received nothing. Getting... Se mere
Virksomheden har svaret
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... Se mere
Virksomheden har svaret
Highly effective and easy to use. The signup process was simple, and the team handled verification quickly. My rent began reporting shortly after, and I’ve already seen a positive impact on my credit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Kontaktoplysninger
24 Corporate Plaza, #180, 92660, Newport Beach, USA
- 626-737-6100
- rentreporters.com
3,6
Middel
98 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I'm glad I didn't give up on them so soon!
It took a little over 2 weeks... going back and forward about receiving documents... that was sent 5 times.... So, I eventually asked them to check their spam... they did and they found all my documents in the spam folder. The next day my scores went up over 41pts..! I'm glad I didn't give up on them so soon! I will definitely be referring people to them!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hello Jovan,
Thank you for your honest feedback. While we’re sorry there was some initial delay with locating your documents, we’re very glad the issue was resolved and that you saw your scores increase by more than 41 points the very next day. Experiences like yours show how impactful rent reporting can be, and we’re grateful that you stayed with the process. At RentReporters, we’re committed to helping renters achieve real credit progress, backed by a team that works to get things right. Your trust and willingness to refer others mean a great deal to us.
Regards,
RentReporters
In just one week
In just one week, after signing up, my credit score went up 27 points as soon as rent reporters put the account in my credit report. Rent reporters also appears as a 7+yr old account on my credit report which has impacted the age of my credit. It currently is my oldest account and I am very happy with the direction my credit score is going. God bless you all RR!!
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Grace,
Thank you so much for sharing your experience. We’re thrilled to hear that your credit score increased by 27 points so quickly after signing up and that your rent history is already making such a meaningful impact. It’s especially rewarding to know that the reporting is strengthening the age of your credit profile as well. At RentReporters, our mission is to help renters turn the payments they’re already making into real financial progress, and stories like yours are exactly why we do what we do. We truly appreciate your trust and your kind words.
Regards,
RentReporters
Great experience very fast and effective
8. april 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Albertina,
Thank you for your feedback. We’re thrilled to hear you had a great experience and found the process fast and effective. At RentReporters, we’re committed to making rent reporting simple, reliable, and impactful so renters can build stronger credit with ease.
Sincerely,
RentReporters
So far I like it
So far I like it. As soon as everything was verified I receive notification on my credit report
12. april 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Dustin,
Thank you for sharing your experience. We’re so glad to hear that things have gone smoothly so far and that you received a credit report notification as soon as everything was verified. At RentReporters, we work hard to make the process clear, efficient, and dependable so renters can see real progress as quickly as possible. We are proud to be part of your credit-building journey.
Sincerely,
RentReporters
Cheap service.
I reported that my lease started 12/2023. Mark only reported 2025. And did not report 2024. I paid the money for this to be added to my report and now I only have 1 year of actual rent reported. Not very user friendly. Hard to understand due to language barrier. Not get the accurate information. I was not even given any information about additional charges.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hello Jeremiah,
Thank you for bringing this to our attention. We’re sorry for the frustration and confusion you experienced. After reviewing your feedback, we recognize there was a miscommunication on our side, and our team should have better understood that you wanted your lease start date updated before your rental history was reported. We understand how disappointing it is to expect your full payment history to be reflected and see only part of it reported. We also regret that the process felt unclear, including your concerns about communication and additional charges. This is something we can correct, and our team will be reaching out directly to walk you through the next steps. We value every customer experience and are committed to making sure the reporting is accurate and the support is clear, helpful, and responsive.
Sincerely,
RentReporters
Quick reporting
8. april 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Tamra,
Thank you for your feedback. We’re glad to hear you had a positive experience with quick reporting. At RentReporters, we know speed and reliability matter, and we work hard to make the process as smooth and effective as possible for every customer.
RentReporters
Rent Reporters, you are not a customer, you are a victim.
On March 29, 2026, at approximately 9:10 a.m., I initiated a payment of $274.95 to Rent Reporters to secure annual credit reporting services. This payment was to facilitate expedited reporting within a 3-5-day period and to address two previous rental accounts. My investigation into the implications of this service revealed that my prior rental properties were classified as commercial, specifically that both apartments, including one at Studio 6, were categorized as commercial properties. This classification came as a surprise to me, particularly as it was not disclosed on the Rent Reporters website.
Given my status as a permanently disabled individual living on a limited income, enhancing my credit profile is essential. Shortly after making the payment, I reached out to Rent Reporters via their application and followed up with an email detailing my situation and requesting a refund. The next day, I called their customer service and spoke with an agent, who informed me that the call was being recorded. During this conversation, I reiterated my refund request because their service is not applicable to my situation. The agent indicated that because I had provided my unit number, a refund was possible, but it would be processed only after a 7-day reporting period.
Subsequently, I sent two additional emails requesting the refund, but received no response. This lack of communication raises concerns regarding Rent Reporters' corporate governance standards. They were made aware of the specific circumstances leading to my refund request almost immediately, but chose not to fulfill it. This scenario reflects several issues, including a lack of transparency, inadequate disclosures, and potentially deceptive business practices.
The company's conduct raises questions about unjust enrichment, failure of consideration, violations of the Americans with Disabilities Act (ADA), and negligent misrepresentation. By accepting payment for a service that was ultimately unsuitable for my context, and then delaying the refund despite immediate notification of these complications, Rent Reporters exhibits a troubling approach to customer relations. This is compounded by the backgrounds of their leadership—John Simpson, Heather Smith, and Mark DaBell—who come from reputable organizations such as Deloitte, suggesting a disconnect between their corporate ethical practices and the standard of accountability expected of their leadership.
In summary, my experience with Rent Reporters has been disappointing. Their treatment of my case reflects a broader issue of corporate insensitivity towards consumers, particularly those who may already feel marginalized in financial contexts. Corporate governance, ethical and principled governance, and valuing those who choose you over a myriad of other companies, is not going to be offered at Rent Reporters. I rarely review, but when I do, it is because I want others to be informed. For those considering using this company, do not. For those who have experienced similar mistreatment, come together to fight back by responding to those, like me, who are not going to be a victim.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hello Jason,
We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. After reviewing your account, we found that your property type did not prevent your account from being eligible for our service. It appears some incorrect information may have been shared during an early call with our team, and we regret that confusion.
We have since attempted to reach you by both phone and email to provide an update and to help resolve the matter, but we have not yet been able to connect. At this time, we are actively working on the items affecting why your account has not yet been reported, though there are still pending steps that must be completed first before reporting can move forward.
We understand how frustrating this situation has been, especially after your expectations were not met. Our goal is always to be transparent and helpful, and we would welcome the opportunity to speak with you directly so we can review the remaining items and work toward a resolution. Please reach out to our support team so we can connect with you directly.
Sincerely,
Rent Reporters
Very easy to use
Very easy to use. An its one of the best ways to build you credit report history
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi William,
Thank you for your great feedback. We’re so glad to hear that you found RentReporters easy to use and that it’s helping you build your credit history. We truly appreciate your trust and are proud to support your credit-building journey.
RentReporters
Easy reporting
Easy reporting. Quick and easy process with landlord also. Raised my score 52 point and added on time payments to history.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Armondo,
Thank you for your wonderful feedback.
We’re thrilled to hear that the reporting process was easy and seamless, and that you saw a 52-point boost to your score along with on-time payments added to your credit history. That’s exactly why we do what we do.
RentReporters is built to help renters unlock the value of payments they’re already making, through a simple process and meaningful results. We’re grateful to have earned your trust.
RentReporters
Using these services has been very helpful with my credit building
Using these services has been very helpful in reporting my rent payments. The customer service provided was exceptional.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Catoya,
Thank you for sharing your experience.
We’re so glad our service has helped you report your rent payments and that our customer service made such a strong impression. We appreciate your trust and look forward to continuing to deliver the level of service our customers can count on.
RentReporters
Warning: Paid RentReporters for Credit Reporting — 6 Months Later Still Nothing.
Title: Paid for service — months later nothing reported and no refund
I strongly advise anyone considering RentReporters to think twice before giving them your money.
In September 2025, I paid RentReporters to have two rental accounts reported to the credit bureaus. This service is marketed as a way to help build credit by reporting your rent history.
It is now March 2026 — over 6 months later — and absolutely nothing has been reported to my credit.
What makes this worse is the lack of accountability:
• No reporting to the credit bureaus
• No refund issued
• Extremely difficult to reach anyone for help
• Complaints filed with no resolution
I have documentation, receipts, and screenshots showing the payments were made and the service was never delivered.
A company should not be taking people’s money for credit reporting services and then leaving customers in the dark for half a year with no updates and no refund.
If you are trying to build your credit, be very careful with this company. My experience has been frustrating, time-consuming, and a complete waste of money.
Until RentReporters fixes this issue or refunds customers for services not delivered, I cannot recommend them to anyone.
23. september 2025
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Armando,
Thank you for your feedback. We understand your frustration and appreciate you bringing this to our attention.
Our team has been reviewing your account and working to verify the information needed to move forward. We have also attempted to contact you directly to discuss the account but have not yet received a response.
Please reach out to our support team so we can connect with you directly. In the meantime, we will continue reviewing the account and will provide you with an update as soon as we have more information.
Sincerely,
RentReporters
I wrote a review yesterday stating that…
I wrote a review yesterday stating that I didn't receive any help from rent reporters the agent didn't follow protocol. The manager Jacqueline called me and rectify the situation. She was very helpful in re-activating my account and she also apologized to me for her teams error. Thank you for rectifying the situation.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Shelly,
Thank you for updating your review and for giving us the opportunity to make things right. We’re glad Jacquelyn was able to connect with you and get your account reactivated.
We appreciate your patience and if you need assistance moving forward, we’re here to help.
RentReporters
WASTE OF TIME AND MONEY SCAMMERS
Complete waste of time and money I signed up back in October they said it'll take a few months before I'm able to see the report on my three credit bureaus I can say after multiple months all I see is on the one and it only reported for one month the month that I signed up all the other months that I've been paying zero has been reported these guys are a bunch of con artists they're customer service is terrible and sucks they have no proper direction all they do is try to blame the credit bureaus I reach out to the credit appears they said that they have not reached out to us referring to Experian and Equifax they've only reported to one and only for one month they charge nearly $200 take your money elsewhere these guys are con artists and I will be reporting them to the FTC get my money back
They're quicker to reply to my review then they are to answer my questions or my phone calls 😂
These disingenuine people say I don't have an account
Of course I do and I requested a cancellation after leaving this review
Don't waste your time or $$$
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
2/26/26
Hi Oganes,
Thank you for providing the name used to enroll. We were able to locate your account under these details. According to our records, your rent has been reported each month since your enrollment in October. We also see that your account was recently canceled.
We attempted to reach you by phone today but were unable to connect. We’d welcome the opportunity to review your reporting history with you directly and clarify any misunderstanding. Please reach out to us when you’re available.
Sincerely,
RentReporters
2/25/26
Hi John,
We do our best to respond quickly and address concerns promptly.
As mentioned, we do not have an account under the name “John Trunyan.” If your account is under a different name or email, please contact us directly at customercare@rentreporters.com
so we can locate it and review the reporting history with you.
We’re committed to making sure customers understand their reporting status across all bureaus and would welcome the opportunity to clarify this with you directly.
RentReporters
Hi John,
We’re sorry to hear about your frustration. We’re not able to locate an account under the name associated with this review, and we’d like the opportunity to look into this further.
Please email us at customercare@rentreporters.com
with the full name and email address used to enroll so we can review your reporting history across all bureaus and address your concerns directly.
We look forward to hearing from you.
RentReporters
They take your money then its nonstop…
Thanks for responding. I have written to Jacquelyn twice & chatted with Arlene A. 5 or 10 times & Martin 5 or 10 times. And Renissa once & spoken to Mark and someone else on the phone. When does it get fixed!? Everyone just says all they can do is pass on the message & your ridiculous verification team keeps coming back asking for a utility bill on a place that included all utilities which isnt in your original TOS. Now you have my money & still wont do your job!
They take your money then its nonstop issues getting my rent reported due to utilties included. Its like stealing!
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi there,
We’re sorry to hear about your experience. Please email us at customercare@rentreporters.com with the name and email you used to enroll so we can look into this and get back to you right away.
RentReporters
Great company
Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthly plan. Quick n efficient process overall.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi there,
A 12 point increase in the first month is strong start - nice work staying consistent with your payments. Keeping your rent history current on your credit report helps build positive payment history over time and can continue to strengthening your profile.
Keep it up - we're here to support you!
RentReporters
Fast reporting & Cost-friendly
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especially if you’re low on cash. Overall, I highly recommend RentReporters. Start getting credit for something that you already pay anyway!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Akeem,
We're so happy to hear your rent payment history was added quickly to your credit report and that you're seeing the benefits of reporting your on-time rent!
Just to clarify, we're not integrated with Klarna but we do offer a payment option called SmartPay, which allows customers to split the enrollment fee into smaller payments.
We appreciate you sharing your experience and love seeing renters get credit for their rent.
RentReporters
Not helpful
Not helpful. They want more proof than it can possibly provide. Staff leaves messages & bots answer by email.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi there,
We’re sorry to hear that your experience wasn’t a positive one. To ensure accurate reporting, we do follow strict verification standards required by the credit bureaus, which sometimes means asking for additional documentation when details can’t be confirmed.
We’d love the chance to take another look and help resolve this. Since we weren’t able to locate your account from the name associated with this review, please feel free to email us at customercare@rentreporters.com with your full name or the email you used during sign-up. We will reach out to assist you directly.
RentReporters
They take your money with no problem…
They take your money with no problem and when they claim to not be able to verify docs they happily keep your money while closing your account stating that "it's in the terms of usage". If you don't provide a service, send the refund back, simple. Anything else is a scam and mal business practices. I see what the other people were talking about even though I still trusted you enough to try it out.. -
Anu Supreme El
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Anu,
We’re sorry to hear you’re frustrated and appreciate the opportunity to clarify what happened.
Before any rent can be reported, we are required by the credit bureaus to validate both the landlord’s identity and their relationship to the property. In your case, we were unable to verify the information provided and requested additional documents in an effort to complete verification. Unfortunately due inconsistencies identified during that review, we were unable to validate the landlord details, which prevented us from moving forward.
Our refund policy is outlined clearly on our website and in our FAQs. Once rent has been successfully reported, customers who decide not to continue may request a refund in line with our policy.
Our goal is always to help renters receive credit for their rent while adhering to bureau standards and maintaining accurate reporting.
Sincerely,
RentReporters
Rent reporters was really good and easy…
Rent reporters was really good and easy to use and reported very quickly to the credit bureaus and boosted my score tremendously.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi Kourtney!
Incredible! Thank you for sharing your experience and congratulations on your score boost!
RentReporters
I feel completely disrespected and…
I feel completely disrespected and frustrated by Rent Reporters. What they advertise on their website is not what they actually deliver.
Their site clearly states that cash rent payments are supported, that they can manually verify rent with the landlord, and that they offer a “no questions asked” refund if you are not satisfied. Based on these promises, I paid for their service in good faith.
After payment, they suddenly claimed my current address was a corporate address and used that as a reason to block the service. There is nothing clearly written in their policies saying corporate addresses are not allowed, and absolutely no warning that using one would make the payment non-refundable. This restriction conveniently appeared only after they had my money.
To cooperate, I added my previous lease with a residential home address. At that point, they had no valid reason to deny service. Instead of proceeding, they shifted again and demanded that I connect my bank account, even though I paid rent in cash, which they explicitly say is supported on their website.
They initially told me cash payments were fine and would be manually verified with me and my landlord. Later, they completely changed their story and declared both payments non-refundable, despite the fact that no rent reporting was ever started.
This feels like intentional bait-and-switch behavior. Every time I complied, the rules changed. When they ran out of excuses, they simply refused refunds and kept the money.
I do not trust their refund policy, and I seriously question the authenticity of their five-star reviews, because my experience is the opposite of what they claim to offer.
At this point, I am proceeding with a bank chargeback and will be reporting this company for fraud. Anyone considering this service should think very carefully before paying.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra RentReporters
Hi there,
We’re sorry to hear you had a frustrating experience and appreciate you taking the time to share your concerns.
We strive to be transparent about our process, and both our Terms of Use and FAQs clearly explain that commercial or business properties are not eligible for rent reporting. We also outline when customers are eligible or not eligible for a refund in cases where verification can’t be completed.
While we can verify rent paid in cash, we’re required by the burueas to confirm your landlord’s identity and their relationship to the rental property before we can proceed with reporting.
Unfortunately, without your name or email, we’re unable to locate your account and provide a more specific response. If you’d like us to revisit your case or explore other ways to move forward, please don’t hesitate to reach out directly. We’d be happy to help.
We look forward to hearing from you.
RentReporters
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.