Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Solenergiselskab

Skrevet af virksomheden

Renogy X is here to change home solar for good. As an expansion of Renogy’s off-grid business, the mission behind Renogy X is to make going solar smarter, simpler, and more affordable. With a leadership team that shares decades of experience at some of the biggest solar companies in the country, we have seen what works – and what doesn’t -- at the highest level. This experience is what motivates us to get it right for you.   Our mission is simple: to provide your home with the same high-quality solar you’ve come to expect from Renogy, with a streamlined, digital journey that’s built around you -- not salespeople. We've made the home solar buying experience completely digital, allowing you to move at your speed, while surrounding you with premium support. Customers can opt for a self-directed digital approach or enlist virtual consults or phone support to guide through the process.   Our transparency is made possible by our business model. As the only manufacturer in solar that offers a direct-to-consumer, full-service approach, we’re able to cut out all of the soft costs of going solar, like Sales and distribution fees. As a result, we can show you exactly how much your solar costs, and where that cost comes from.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Solar System from Renogy X – Non-Functional and Poorly Supported

In August 2023, I purchased a Renogy X whole-home solar system with battery backup from Energy Harbor LLC (Tampa, FL). The system was supposed to power my home during outages and reduce my electric bill.
Installed in October 2023, it failed inspection twice, yet loan payments started in December 2023 for a system that wasn’t working—and I still had to pay my full electric bill. The system didn’t pass final inspection until April 2024, but even after that, it has never worked as promised.

Key issues:
• Intermittent power loss to my sub-panel (which should always stay powered via battery).
• Complete system failure during power outages—the system provides no backup at all.
• One inverter failed twice; it took months to get warranty replacements from China.
• Renogy X (the manufacturer) admitted the system was never producing the power I was sold.
• Improper installation required the system to be rewired in 2025 during the second inverter replacement.

Despite repeated service requests, Energy Harbor stopped responding and pushed the issue to Renogy X, who has also been unresponsive. I am now stuck with a long-term loan for a system that doesn’t function, still paying full utility bills, and getting no support.

I would not recommend this company to anyone. This has been a financially and emotionally exhausting experience, and I am now pursuing further action through appropriate consumer protection channels.

31. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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