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renkeer.com Anmeldelser 

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TrustScore 3.5 ud af 5

3,4

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Leverandør af måleinstrumenter
  2. også i
  3. Elektronikproducent

Skrevet af virksomheden

Shandong Renke Control Technology Co., Ltd. is a leading environmental monitoring high technology enterprise in China. Renke is engaged in industrial sensor, communication gateway, industrial data platform, cloud computing service, and measurement control technology solution. We have won good reputation for high quality products and sincere service. Every drawing has to be considered and revised repeatedly. Every products is the thought of designer. Renke is a professional manufacturer specializing in the R&D, production, and sales of intelligent environmental monitoring terminals and control systems. Our product portfolio covers a wide range of environmental monitoring instruments, including temperature and humidity sensors and data loggers, water quality sensors, gas monitoring sensors, industrial monitoring sensors, soil sensors, and meteorological sensors. Over the years, Renke has been recognized with numerous honors, such as National High-Tech Enterprise, Outstanding Enterprise in China's Electronic Information Industry, Shandong Well-Known Brand, Shandong Gazelle Enterprise, Specialized and Innovative Enterprise of Shandong Province, and Jinan Manufacturing Champion Enterprise. With a strong R&D capability and a highly skilled technical sales team, Renke has established long-term cooperative relationships with experts and professors from Peking University, Shandong University, Shandong Jianzhu University, and the Shandong Academy of Sciences. The company has also participated in multiple national scientific appraisal and major R&D projects, contributing to technological advancement in the environmental monitoring field. Since launching our free cloud platform service in 2015, Renke has connected over one million active devices worldwide, earning the trust of customers through powerful data visualization and management technology. To meet the needs of different industries, we have also developed a series of industry-specific cloud platforms, all designed to provide more professional, efficient, and customer-oriented services. Today, Renke products are widely recognized by users both domestically and internationally. Our solutions have been exported to more than 100 countries and regions, including the United States, United Kingdom, Germany, the Netherlands, Spain, Australia, South Africa, India, Russia, Southeast Asia, South America, and the Middle East. Renke adheres to the business philosophy of "Serving customers with integrity and creating value through action. " We are committed to continuously enhancing our ability to create value for customers and to becoming a global leader in environmental monitoring technology.

Kontaktoplysninger

3,4

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TrustScore 3.5 ud af 5

5 anmeldelser

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Bedømt til 1 ud af 5 stjerner

Zero stars more appropriate

Zero stars more appropriate. DO NOT PURCHASE FROM THIS COMPANY.

We purchased 3 x MOR Atmospheric visibility sensors from Renke. All 3 were extremely badly packed and all 3 badly damaged. The sensors are so badly deformed in shape they are unable to be re-aligned, and Renke will not provide any test procedures or calibration to try and rectify issues. Renke will not replace the sensors and REnke refuse to support us with them.

Renke were extremely hard to deal with after 2+ months of chasing them. Communications is very poor. Responses lack the information requested and they refuse to provide details to allow the sensors to be repaired to a usable state. We replaced the 3 x Renke sensors with OTT Hydromet equipment because we could not wait any longer for our experiments. No issues with the OTT equipment as it was packed well and of significantly higher build quality and support.

6. juli 2026
Uopfordret anmeldelse
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Besvarelse fra renkeer.com

We are sorry to hear about your dissatisfaction. However, we would like to clarify several points to ensure that the situation is accurately represented.

After you reported the condition of the sensors, our colleague promptly assisted you in contacting the shipping company to pursue a damage claim. We also provided calibration instructions and a proposed procedure to help address the reported issues. Although the sensors showed some minor deformation, our assessment was that they remained functional.

Unfortunately, you chose not to proceed with the proposed calibration procedure, citing the time and labor involved, and instead decided to replace the sensors with another brand. We understand that time is valuable, particularly when conducting experiments, but we believe it is important to acknowledge that our team did offer practical assistance and a potential solution.

We take product quality and customer support seriously, and we regret that we were unable to reach a mutually satisfactory resolution. We remain committed to addressing customer concerns professionally and transparently, based on the facts of each case.

Bedømt til 5 ud af 5 stjerner

La repidez en contestar los correos de…

La repidez en contestar los correos de mis consultas porque me ayuda a confirmar que sus sensores nos sirven. Ya adqierimos un par de sensores y tengo pendiente otros. Hellen ha sido muy amaable para con nosotros.

3. marts 2025
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Besvarelse fra renkeer.com

Thanks for your good comments, so sweet.

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