We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The seller collected their faulty item but did not update eBay with the tracking details, did not confirm collection, and has since stopped responding. This has left me having to chase the re... Se mere
Virksomheden har svaret
Hello I would like to leave a feedback for this company I ordered a condensed tumble dryer from them but it broke and I texted them right away and since my first text they guided me with some troubl... Se mere
I was pleased with fridge overall and delivery guys were good and very efficient. Thought first picture of product/advert on ebay should have shown dents not second or subsequent pictures as somewhat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Kontaktoplysninger
Bath Road,, NE10 0JT, Gateshead, Storbritannien
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
3,9
God
121 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A part for the dishwasher was missing
A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed
23. april 2025
Besvarelse fra Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. In this situation as a refurbishment company we do not have a spare part department. This is something we are looking into. Thank you for posting the review and allowing us the opportunity to come to the best speedy resolution for yourself.
Terrible company - AVOID!
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.
22. marts 2025
Besvarelse fra Renew2u
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
5 stars
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.
26. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Fantastic
Excellent service
Great customer care
Will definitely use again
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Happy
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Item lost between warehouse and carrier!
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day
3. marts 2025
Besvarelse fra Renew2u
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Can't fault the service at all very helpful. Thank you.
I was very pleased with the service provided and the two guys who delivered the goods. Thank you.
28. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
I really hate writing bad reviews…e
I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Renew2u
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to explain our policies.
The service was prompt and the guys who…
The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.
19. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback it is very much appreciated.
Happy with my fridge
22. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback it is very much appreciated.
Product as described in the rating
Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend
24. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback it is very much appreciated.
Spot on
Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious
24. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback it is very much appreciated.
Was missing rear feet for a dishwasher…
Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly
23. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback it is very much appreciated.
Consistently High Quality
I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.
The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Renew2u
Thank you for taking the time to write a review it is very much appreciated.
Besvarelse fra Renew2u
Thank you for taking the time to write a review it is very much appreciated.
Easy experience
Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already
5. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave us a review, its very much appreciated.
Whole process was very good
Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.
4. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave us a review, its very much appreciated.
good product, quick delivery, easy
the product I ordered was in excellent condition as described it would be, easy to install, and the delivery people were great. would definitely buy from this website again!
4. februar 2025
Besvarelse fra Renew2u
Thank you for taking the time to leave us a review, its very much appreciated.
Excellent communications
Excellent communications, prompt delivery. Fridge freezer as described, one very happy customer. many thanks
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Renew2u
Thank you for taking the time to leave feedback. We are happy that you are pleased with your purchase.
Put in the wrong address by mistake and…
Put in the wrong address by mistake and they wouldn't change it and wouldn't deliver to my son address shocking service would not recommend to anyone
12. januar 2025
Besvarelse fra Renew2u
Hi Jason,
We do appropriate that you have taken the time to leave us some feedback. We take the feedback very seriously as this helps us to improve our service.
I am sorry for the inconvenience that this matter coursed you ,it was never our intention to make things difficult.
Kind Regards
Renew 2 U
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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