Beware if you want a refund you have to return it to China and pay for the shipping . I returned a item in Mar 2026 and still have not received my refund....
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am always skeptical about devices that claim to get rid of pain etc. In this case the price was worth the risk. I have a worn Rotator cuff, supraspinitus tendon. After using it faithfully 20 minute... Se mere
Terrible device. Essentially a very mild heating pad with a slight vibration. Doesn’t work for me and have to send back to China for refund ( at my expense ). Awful service. Dont waste your... Se mere
Virksomheden har svaret
Due to years of lying on my side and supporting my upper body weight with my left elbow, my shoulder muscles and joint became very sore. The soreness was getting worse with the passing months and I kn... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dedication to Wellness!
Kontaktoplysninger
30 N Gould St STE R, 82801, Indian Shores, USA
- +1 727 459-1440
- support@relieflylab.com
- relieflylab.com
2,6
Under middel
196 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good item if it fits
I bought the knee support but it kept falling down so I contacted Reliefly for details to return. The options were a refund of 20% and keep the item, a 70% store credit and keep the item or return for a full refund. I had no use for it so I opted to return for a refund. I did not realise that the item would need to be returned to China which cost more than £12 from the UK. I returned it anyway and it was received over a week ago but still no refund. I know that the usual feedback to reviews will ask for an order number so here it is Order Number #8143
PLEASE REFUND ASAP!
After waiting another 2 weeks since this review and providing all the details requested I am now being ignored. Don't fall for their scam!
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced. Your feedback is valuable to us, and we’re committed to resolving this issue promptly.
Our team will get in touch with you shortly to provide an update and address your concerns.
Thank you for your patience and understanding.
Best regards,
Great relief of pain in the shoulder
I am very happy with this shoulder heat and massage. It has helped me greatly with the pain caused by frozen shoulder.
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Great to hear — thanks for the feedback! 😊
I have never received the product and…
I have never received the product and was about to send an email about why I haven't received it yet. I can't do a review if I don't have it.
5. januar 2025
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience.
I ordered this on Dec 9 th and still do…
I ordered this on Dec 9 th and still do not have this, I feel I paid a lot for this and am in a lot of pain with my shoulder. I even sent an email but have no response from them, have I been scammed? The tracking gets you no where,
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience
Works as advertised
The shoulder massage and heat are just what was advertised. It is helping with the pain and hopefully doing some healing.
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Great to hear — thanks for the feedback! 😊
I would love to write a review but I…
I would love to write a review but I still have not received my order!!!
Order #18636.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for reaching out and providing your valuable feedback. We understand your concern and are here to assist you. Could you please provide your order number so we can look into the status of your delivery and resolve this issue promptly? We appreciate your patience
worst express shipping ever
I ordered before Thanksgiving with express shipping and i havent received it yet its january 2nd and there tracking is worthless. would love to review there product but don't have it !!!
2. januar 2025
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Hi Debra,
We sincerely apologize for the delay and the inconvenience caused. We have received your request and are actively working on resolving the issue. Could you please provide your order number so we can investigate and provide you with an update on your shipment? Thank you for your patience.
Dishonored the Free Shipping Advertised
The product works as advertised, however the free shipping offered at the time of purchase was not honored and I was billed $30 for shipping. When I contacted customer service it was identified that their shipping policy had changed. When I sent them the invoice I received, which clearly showed a price $30 less due to the free shipping, they just repeated the fact that their shipping policy had changed and that they will be updating their website soon to show this change. When I finally received the package, which did take quite a while, because it was shipped from China and it most definitely was not manufactured in the USA.
5. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Great to hear — thanks for the feedback! 😊
I ordered the shoulder massage unit on…
I ordered the shoulder massage unit on December 14th and have yet to receive the product. Had we known it wasn’t made in the USA I wouldn’t have purchased it. The tracking is useless.
29. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Hi Patty,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay and any inconvenience caused. We have received your feedback and requested the order details via Trustpilot. Once we have the necessary information, we will look into this matter and get back to you shortly with an update.
Your patience is greatly appreciated, and we are committed to resolving this for you.
It's been weeks and weeks
It's been weeks and weeks. Still nothing. Tracking shows it's still in China. I've called only to be told they will open a claim. SCAM IM SURE!!!
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Hi Wally,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay and any inconvenience caused. We have received your feedback and requested the order details via Trustpilot. Once we have the necessary information, we will look into this matter and get back to you shortly with an update.
Your patience is greatly appreciated, and we are committed to resolving this for you.
I have never received my order!!!
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
I’ve waited a month and have not…
I’ve waited a month and have not received the product. I think it is a sham and I was screwed! Where are my shoulder massagers?
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
I ordered and paid for a device on…
I ordered and paid for a device on 12/8/24. It’s been 3 weeks and I still haven’t received it.
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for bringing this to our attention. We have received your feedback regarding the non-delivery of your order and are currently working on your request.
Our team is investigating the matter, and we will provide you with an update as soon as possible. We appreciate your patience as we resolve this issue.
If you have any additional details, such as your order number or tracking information, please share them to help expedite the process.
Pain in shoulder virtually gone
Pain in shoulder virtually gone. Had been fighting it for almost 2 years
1. september 2024
Uopfordret anmeldelse
The shoulder unit is great!
The shoulder unit is great, helps me a lot. I've ordered the neck and back units and am awaiting delivery.
13. december 2024
Uopfordret anmeldelse
Still hoping for more help
The purchasing experience went great. Shipping was quick and the ahoulder wrap is as described. I’m unsure how much the therapy is helping long term. If I am hurting and unable to sleep using the heat, infrared, and massage does seem to help. I probably should have gone to a doctor sooner after my accident.
5. december 2024
Uopfordret anmeldelse
I still haven’t received my order
I still haven’t received my order
3. december 2024
Uopfordret anmeldelse
It did not work for me
It did not work for me, Im having a hard time getting a refund, not as easy as it says on commercial, they want me to take a video, pictures and send to them, they also want me to pay costumes, they are NOT in the USA
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Relieflylab
Thank you for reaching out, and we understand your frustration. We recognize that the return process may seem complicated, but as a business, it is our legitimate right to request documentation, such as a video and pictures, for verification purposes. This is clearly stated on our website.
Additionally, as mentioned, the return process requires the customer to cover the return shipping costs, as outlined in our policy.
We truly want to resolve any issues you’re facing and are here to assist you. Please let us know if there’s anything we can do to make this process smoother for you.
Best regards,
Husband loves it!
I bought this for my husband about 15 weeks after his rotator cuff surgery because he was still experiencing a lot of pain, especially after doing too much physical activity with that arm. It gives him a lot of relief at the end of the day and he does not feel the pain in the morning.
12. november 2024
Uopfordret anmeldelse
I was hesitant to try this product
I was hesitant to try this product. I was going to return it once I received it. Instead, I gave it a try because I have severe pain in both shoulders when reaching for something up high or down low. I have been using this product for a few weeks now and I am receiving relief in both my shoulders. As of this time I highly recommend this product. I am hoping though it is just not masking the problem I have with my shoulders.
27. november 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.