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Reliable Credit Association - Eugene Anmeldelser 1

•
TrustScore 3 ud af 5

3,2

Billån og -finansiering
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Lokation

Skift lokation

365 Coburg Road, 97401 Eugene, OR, US

•
+1-541-485-1211

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Virksomhedsoplysninger

  1. Billån og -finansiering

Skrevet af virksomheden

Reliable Credit Association, Inc and Reliable Credit Association, Inc (WA) are independently owned consumer finance companies that help the residents of the Pacific Northwest meet their financial needs by providing direct loans and dealer sales financing. We have a 60 plus year history of financial success and never sacrifice our integrity for profit.

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

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Bedømt til 1 ud af 5 stjerner

Very rude



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: Disappointing Experience with reliable credit I recently had a very disappointing experience with [reliable credit] that I feel compelled to share. After falling behind on my car payments due to unforeseen circumstances, I wasnt notified that my vehicle was going to be repossessed. While I understand that banks have policies in place to protect their interests, the handling of my situation left much to be desired.

First and foremost, communication was lacking. I attempted to reach out to customer service multiple times to discuss alternatives, but I found it difficult to get clear answers or support. It felt as though my concerns were not taken seriously, and I was left feeling frustrated and helpless.

Additionally, the repossession process itself was quite distressing. I received No notice before my car was taken, which compounded the stress of an already challenging financial situation. I believe that banks should consider the human aspect of financial difficulties and provide more assistance or options before resorting to such drastic measures.

While I acknowledge my responsibility in this situation, I believe that [reliable credit] could improve their customer service and communication regarding repossession policies. It’s essential for banks to show compassion and understanding during tough times.

In conclusion, my experience with [reliable credit ] has been overwhelmingly negative. I hope that they take steps to improve their support for customers facing financial hardships in the future.

31. oktober 2024
Uopfordret anmeldelse
Reliable Credit Association - Eugene-logo

Besvarelse fra Reliable Credit Association - Eugene

Melissa, we understand that you have spoken with management about your concerns but remain unsatisfied. Your account history shows that Reliable worked with you to accept payment arrangements during many unforeseen circumstances over the life of your account. The current repossession occurred after Reliable attempted to contact you multiple times between September 30 and October 18 with no response from you. On or about October 18, Reliable notified you via letter and email that repossession could occur if your account was not brought current within 7 days. Although you emailed Reliable that you would make a payment on October 21, you did not do so and did not otherwise respond to Reliable’s additional attempts to contact you between October 22 and October 29 to follow up on your promise to pay, resulting in the repossession on October 31. If you have additional questions about the repossession, please call the Milwaukie branch office and ask to speak with the manager.

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