Moving from my old office to a larger one was a good experience. Rami Estephan was very helpful. He explained in detail the new billing. Kendra, the manager at my location, moved my office items to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I do not recommend Regus. During the sales process, certain rates and terms were presented to me, but after the first month, additional fees started appearing on my invoices that were not clearly... Se mere
Virksomheden har svaret
Issues are resolved quickly
Friendly helpful staff.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
950 Echo Lane Hedwig Village, #200, 77024, Houston, TX, USA
- 8328715400
3,4
Middel
9 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I do not recommend Regus
I do not recommend Regus. During the sales process, certain rates and terms were presented to me, but after the first month, additional fees started appearing on my invoices that were not clearly disclosed before I signed the lease.
These charges should have been explained upfront as part of the sales presentation, not discovered after becoming a tenant. My concern is not simply the amount of the fees—it is the lack of transparency between what was promised during the sales process and what was later charged.
Based on my experience, I would strongly advise anyone considering Regus to carefully review every possible fee in writing before signing an agreement.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Regus - Texas, Houston - Echo Lane
Hello,
I sincerely apologise if any aspect of your billing came as a surprise to you.
Transparency is fundamental to us and we always ensure that any concerns have been clarified before an agreement is signed.
Please note that you can review your agreement, invoices, check and amend your services at any time using your online account by logging on to myregus.com. There, you’re also welcome to query our AI chatbot Aurora.
If you’d value a deeper investigation into the matter, or have any further concerns, I’d be happy to assist you. Please email me at lorraine.brule@regus.com with your company name and details.
Thank you again for taking the time to provide feedback.
Best wishes,
Lorraine Brule
Global Customer Service at Regus
Besvarelse fra Regus - Texas, Houston - Echo Lane
Hi Natalie, thank you so much for your kind review! We’re delighted to hear you enjoyed the great workspace and the friendly support from our team. We hope to welcome you again soon!
Besvarelse fra Regus - Texas, Houston - Echo Lane
Hi Jeffrey, many thanks for your kind review! We’re delighted to hear you found the team friendly and helpful. We hope to welcome you back again soon!
DO NOT SPEND YOUR MONEY HERE
DO NOT RENT OFFICE SPACE HERE!!!! I HAVE BEEN HERE SINCE COVID RENTING FOR 5 YEARS PAID ON TIME. NOW THAT LIFE IS LIFING AND I NEED TO MOVE, THEY WILL NOT LET ME LEAVE WITHOUT PAYING THE FULL MONTHS LEASE. I HIGHLY RECOMMEND YOU DO NOT SPEND YOUR MONEY HERE. MANAGEMENT DO NOT CARE ABOUT YOU. THEY WILL SMILE IN YOUR FACE LIKE THEY DO, BUT ITS ALL DECEPTION.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra Regus - Texas, Houston - Echo Lane
Hi Rose,
I'm sorry if you felt the need to escalate this.
Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed.
Your current agreement will expire on 31 October 2026. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date. You should confirm the end of your agreement through your online account (myregus.com) by going to Account > Products and services > End Agreement. Should you require further information or support in this matter, please feel free to contact your centre team who remains your key contact here.
Regards,
Lorraine Brule
Global Customer Service at Regus
Issues are resolved quickly
14. januar 2025
The move from one office to another was great!
Moving from my old office to a larger one was a good experience.
Rami Estephan was very helpful. He explained in detail the new billing. Kendra, the manager at my location, moved my office items to my new office and was available when I needed her help.
Jade, the receptionist, is cordial and helpful.
14. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.