Regus - Tallinn, Tornimae Anmeldelser 6

TrustScore 3.5 ud af 5

3,3

Tornimae 5, 2nd Floor, 10145 Tallinn, EE


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktoplysninger

  • Tornimae 5, 2nd Floor, 10145, Tallinn, Estland

  • 6164555

3,3

Middel

TrustScore 3.5 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Stealing money from credit card

So i have agreed with their representative that i will be renting one of their offices for exact amount of month, but they still charging me every month even i've returned them office keys several month ago. Never give them your card details. Try to avoid any "special deals", cause they will be stealing money from your bank account. Complete fraud company!!!
Well, Lorraine, if your representative says "just leave the keys and you don't have to do anything else" then to me it's enough. Nobody told me that i have to terminate something. And even after i did terminate agreement in the app you still took some money from my credit card. But more to that, we had agreement with one company, but you were stealing money from another company's card.

18. december 2025
Uopfordret anmeldelse
Regus - Tallinn, Tornimae-logo

Besvarelse fra Regus - Tallinn, Tornimae

Hi Pavel,
I’m very sorry to hear of your disappointment.
As the world’s leading flexible workspace provider, we do not engage in any form of "fraud" against our customers.
Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed.
Returning the keys alone is not sufficient to terminate an agreement. You should confirm the end of your agreement through your online account (myregus.com) by going to Account > Products and services > End Agreement.
A member of my team contacted you to address your concerns but please feel free to contact me at lorraine.brule@regus.com for additional support.
Best,
Lorraine Brule
Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

Charged in 867.42 euros to dissolve 24.38 euros/month contract.

On September 25th 2023, I subscribed to a virtual office service with Regus for my company at the cost of 24.38 euros per month. I chose Regus as a partner based on the positive reviews I found on specialized websites.

Subsequently, I made two room reservations, one in Porto and another in Lisbon, and created a new profile so that an employee of the company could schedule rooms without sharing my password. Unfortunately, this resulted in duplication of costs.

On February 1st, I was informed that my subscription was renewed for 10 months without any express authorization from my side. Furthermore, this renewal occurred not at the initial value, but at double the agreed-upon amount.

Facing what I consider a contractually abusive situation, I canceled the services on April 1st and was notified of my decision. However, invoices for my company continue to be issued.

To dissolve a contract, I was charged in total amount 867.42 euros.

I have already been a victim of SCAM. But the damage was not as great as this time.

2. april 2024
Uopfordret anmeldelse
Regus - Tallinn, Tornimae-logo

Besvarelse fra Regus - Tallinn, Tornimae

Hi Federico, thanks for getting in touch.
I apologise but there seems to be some confusion surrounding both points you have raised.
I located the meeting room bookings in Porto & Lisbon and have found no indication of any duplicated costs.
There was also no price increase to the renewal that you refer to. You will see this is reflected in the courtesy renewal reminder email we sent you and the same price is also reflected on the invoices you have received.
A member of my team has contacted you directly to clarify these points and I’m pleased to hear that you’re satisfied with the information that we provided.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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