The locations are great, but Regus constantly overcharges—there's always something beyond the contract. Even after the contract term, they keep adding fees. They don’t honor the agreed terms and overc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I got a very bad experience with the sale team. Subscribe for 1 month and pay for 2 months. I only asked Jason for a one-month contract with five private office bookings for my meetings in January... Se mere
Virksomheden har svaret
Personnel à l’écoute et professionnel.
Friendly staff and great service
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
1200 McGill College Avenue, Suite 1100, H3B 4G7, Montreal, QC, Canada
- 5143931100
4,0
God
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Regus - Quebec, Montreal - Cathcart & McGill
Hi Hardik Gajjar, thank you so much for your kind review! We’re delighted to hear you enjoyed the friendly staff and great service. We really appreciate your feedback and hope to welcome you again soon!
Regus overcharge
The locations are great, but Regus constantly overcharges—there's always something beyond the contract. Even after the contract term, they keep adding fees. They don’t honor the agreed terms and overcharge. I had to stop using them not because the offices aren't great, but because the fees don't match the agreement. And trying to get your deposit back? Good luck.
3. september 2023
Uopfordret anmeldelse
Besvarelse fra Regus - Quebec, Montreal - Cathcart & McGill
Hello Martin,
You’re evidently frustrated and we’re sorry for it.
Transparency is fundamental to us and we always ensure that any concerns have been clarified before an agreement is signed.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
Please note that you can review your agreement, invoices, check and amend your services at any time using your online account by logging on to myregus.com.
If you still have concerns pending, my team are in contact with you now and will be happy to assist. We appreciate your feedback and wish you all the best moving forward.
Regards,
Lorraine Brule
Global Customer Service at Regus
Bad experience with the sale person
I got a very bad experience with the sale team. Subscribe for 1 month and pay for 2 months.
I only asked Jason for a one-month contract with five private office bookings for my meetings in January 2024. However, he let be believed he can cancel the contract avoid this a one-month notice and will reverse the charge back. then, he also ignored my messages and complaints. The negative review on Trustpilot wake up the customer Service which is hiding behind the contract to justify his actions, but are not addressing the fact that he misled me and failed to communicate with me. I am very disappointed with the service and the sales technique.
8. januar 2024
Besvarelse fra Regus - Quebec, Montreal - Cathcart & McGill
Hi John, I’m sorry you felt the need to escalate this.
All our agreements can be ended provided they meet their notification period. You signed a month-to-month agreement that requires one full calendar month notice from the first day of any calendar month. You ended the agreement online on 17 January 2024, this means that your earliest end date is 29 February 2024. You have been correctly charged as you have used our services till the end of your agreement.
If I can assist you with anything else, please contact me directly at lorraine.brule@regus.com.
We appreciate your business.
Regards,
Lorraine Brule
Global Customer Service at Regus
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.