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Regus - Northampton Business Park Anmeldelser 3

•
TrustScore 3 ud af 5

3,1

Forretningscentrum
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Lokation

Skift lokation

400 Pavilion Drive, Victory House, Northampton Business Park, NN4 7PA Northampton, Northamptonshire, GB

•
8000608702

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 400 Pavilion Drive, Victory House, Northampton Business Park, NN4 7PA, Northampton, Northamptonshire, Storbritannien

  • 8000608702

3,1

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

In regards to my complains and Security

In regards to my complains and Security concerns, one of the managers send an email requesting a meeting so we can discuss way forward about my dispute, we schedule a meeting today at 11am to my greatest surprise he don't have information about my concern, renewal or issues that lead to this dispute and in all he hung up on me, question? is this one of duties of a manager? REGUS NORTHAMPTON OR UK is not a place to get a office space..

13. november 2024
Uopfordret anmeldelse
Regus - Northampton Business Park-logo

Besvarelse fra Regus - Northampton Business Park

Hi Maxwell,
I’m sorry for your dissatisfaction.
I understand that your main concern is to cancel the renewal of your agreement.
A signed agreement is a formal business commitment. It should be ended online according to its notice period. Otherwise, it will auto-renew for another term.
We take renewals very seriously and ensure that the very simple process is communicated to customers upfront. 
Before any renewal, our customers receive courtesy email reminders. According to our history, you received these emails on 09 and 23 September 2024 with detailed information on prices, terms and the option of ending the agreement if you no longer require our services.  
This was sent to the email address we have on file, which you can review and amend at any time by logging in to your account online (myregus.com). Once your agreement was renewed, we confirmed it via email on 01 October 2024. 
You can check these emails in the Account > Documents section of your online account.
Your renewed agreement will expire on 30 June 2025. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date. 
You can end your agreement through your online account by going to Account > Products and services > End Agreement. This will prevent further auto-renewals.
Regarding the security and lost item issues, these occurred six months ago and were already addressed by your centre team.
Your centre team called you to explain the above details and discuss any other concerns you might have, but the conversation became intense on your end, which led them to end the call. They have since followed up with an email containing the necessary explanation. Please feel free to respond to them if you require further assistance.
Thank you,
Lorraine Brule
Global Customer Service at Regus

Bedømt til 4 ud af 5 stjerner

Review removed

As my issue has been resolved I have chosen to remove my review

23. oktober 2023
Uopfordret anmeldelse
Regus - Northampton Business Park-logo

Besvarelse fra Regus - Northampton Business Park

Hi Claire,
I’m sorry if you felt the need to escalate this.
You accompanied your friend to a doctor's appointment, using the available parking. Please be aware that the parking services are administered by a third party, and any fines incurred are their responsibility but there are approximately 19 signs in the car park along with multiple signs in the reception so instructions are clear and numerous. Furthermore, you did not advise the local team at the time so it’s unfair to blame them as they were unaware you were using the space. They have tried to assist by requesting your car registration details in order to communicate with the parking administrators but have yet to receive your response.
Your complaint and accusation that we are a " heartless company" is completely unjust; our goal is to provide the best service possible and the local team are still trying to help you but need further details so please contact them directly with the information they need.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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