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Regus - North Carolina, Winston-Salem - St. George Square Anmeldelser 

2
•
TrustScore 3 ud af 5

2,9

Forretningscentrum
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Lokation

Skift lokation

615 Street George Square Court, Suite 300, 27103 Winston-Salem, NC, US

•
3367783300

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 615 Street George Square Court, Suite 300, 27103, Winston-Salem, NC, USA

  • 3367783300

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,9

Alle anmeldelser

(2)

2.782 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Regus has been holding over $900 of my…

Regus has been holding over $900 of my money for almost two months now. Originally it was an issue with my account, which also took several weeks to fix despite it being Regus error. According to them, the only way to fix the issue was to re-bill all of my invoices. They said it was not possible to just use the $915 I already paid, so they said they would refund me everything I did pay so I could pay the new invoices

The new invoices came, and I paid them, but the refund never did. They have continued to charge me each month, send me reminders about making payments, all the while the only thing they say about the refund is that "they're working on it". I've tried talk to them to get this resolved, but at this point i'm out of options, the only means of contact are a team called "Account Help Desk" who's only input is telling me that the team is working on it, with no promises of when it will be delivered. They won't even tell me what the supposed problem they're trying to fix is

I've been considering small claims court due to how long it's been and the company's refusal to do anything about this. It seems like that will be the only thing that gets my money back since Regus is clearly not doing anything about it. Completely unacceptable practice

1. august 2025
Uopfordret anmeldelse
Regus - North Carolina, Winston-Salem - St. George Square-logo

Besvarelse fra Regus - North Carolina, Winston-Salem - St. George Square

Hello Edna,
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen IT issue with your account, we had to rectify your balance to be able to successfully refund the owed funds. This is actively being resolved now and we’re already in contact with you. Once we reprocess your refund, we will immediately update you confirming a new payment date.
Again, we sincerely apologise for the inconvenience this may have caused.
All the best,
Lorraine Brule
Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

horrible experience

horrible experience, i terminated after 6 months they continued to bill for 3 months. 14 calls and multiple emails there processing a refund, it’s been a month now. and eric doesn’t seem to have any answers, tells me he’s the only person i can talk to.

run far away if your thinking about doing business with regus.

9. juli 2025
Uopfordret anmeldelse
Regus - North Carolina, Winston-Salem - St. George Square-logo

Besvarelse fra Regus - North Carolina, Winston-Salem - St. George Square

Hi Russ, I’m sorry to hear of your dissatisfaction.
We ask that our customers to request the cancellation of their agreement via their online account (Myregus.com) to avoid situations such as this and because your account was restricted due to non-payment it was not possible to immediately action the request you sent your centre team via email.
Once the issue was identified the end date of your agreement was adjusted to reflect the notice you provided us with.
We attempted to process your refund, but the bank details you provided us with are incorrect.
A member of my team has contacted you to assist further.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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