Regus - Nevada, Las Vegas - Howard Hughes II Anmeldelser 

1
TrustScore 3 ud af 5

3,2

3753 Howard Hughes Parkway Paradise, UNIT 200, 89169 Las Vegas, NV, US


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktoplysninger

  • 3753 Howard Hughes Parkway Paradise, UNIT 200, 89169, Las Vegas, NV, USA

  • 7027847600

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(1)

2.782 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Everything looks great..

Regus has offered to PAY me to remove this review... how many others would be here without the pay-to-go-away review policy?

Everything looks great... until you sign up. You will never be able to get a hold of any type of support, billing keeps going up, they add things to your account that you did not authorize.
Bottom Line - I am paying more than twice what was agreed - with no way out. I have been a client for over THREE Years.
Just Don't. Really, Just Don't.

Response from Regus: Quote from the Actual email, with the representatives name XXX'd out.

"My name is XXXX; I am the Customer Care Specialist here at the Account Helpdesk. I hope you are well.

I am contacting you in response to your recent comments left for us on Trustpilot. As part of XXX's small team, XXX has asked me to contact you and assist on XXX's behalf.

We are very sorry that your recent renewal caused frustration. We work hard to ensure that customers are well informed of their upcoming renewals including sending reminders which I can see were sent to you, you can check this through your online account, myregus.com.

Your contracted end date is 30 September 2024, however, we understand that you are dissatisfied and wish to leave sooner. Within my role as Customer Care Specialist, I can offer a level of flexibility, however, this is a compromise from both sides. On this occasion, as a goodwill gesture/in recognition of your experience, I am willing to amend your end date to 31 May 2024 but in return, I’d ask that you first remove the review that you left for us."

When I said No, I will not lie to save approximately $700, Regus responded again: Quote from Actual email.

"I recognise why you may feel like this but please understand that you are held to that agreement as it is the commitment that you made. If you had/have issues with the services, we can address those but the commitment remains unchanged."

They have to this day made no effort to correct the issues they created. They continue to over charge and change contract terms without my consent. They say I can file a complaint every month, they will then make that change for that month. Which they have still not credited for the last two years.

Just don't do it.

28. december 2023
Uopfordret anmeldelse
Regus - Nevada, Las Vegas - Howard Hughes II-logo

Besvarelse fra Regus - Nevada, Las Vegas - Howard Hughes II

Hello Mike,
thanks for letting us know about this. We’re sorry you had this experience and would love to help.
Please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist.
Many thanks,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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