Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Piazzale Biancamano 8, 20121, Milan, Lombardia, Italien
3,9
3 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
L’accoglienza è la disponibilità del personale sono state ineccepibili. La sede è molto comoda, raggiungibile con metropolitana e mezzi di superficie. La zona è molto servita.
Besvarelse fra Regus - Milan Brera
Hi Richard, we really appreciate your kind feedback about Ashleigh and Darin. It’s great to hear they’ve been consistently courteous and helpful during your visits. We hope to welcome you again soon!
Il cliente viene seguito in maniera eccellente per qualsiasi necessità. Lo staff è sempre disponibile e efficiente.
After having withdrawn the direct debiting of Regus invoices due to imputed and undue costs, years later, after never having delayed any payments, we were asked to pay an additional monthly deposit on top of the two already paid.
Since we have never delayed our payments in many years (we signed the contrdact 9 years ago), and since by the 15th of each month we always pay the full cost of the following month's service, we have refused to pay an additional month's deposit, and for this reason we have going on receiving continuous reminders from Regus. as well as the threat of legal action if we continue to refuse to pay an additional month's deposit.
But not finished. Today the legal department wrote to us to say that we have breached the contract because we owed you an amount equal to the sum of the additional deposit and the monthly fee for November, which is due for payment on 15 October (today is 13 October) and that you would have initiate legal proceedings against us! If we add to this the fact that in the last month you have been bragging about adding an additional charge for the telephone service, which is already included in our Virtual Office, and that you then sent us a credit note of 24.40 euro for no reason (it does not correspond to the requested charge), we cannot but think that your administration and legal department are behaving incomprehensibly. The only positive note is the willingness of the staff of our Business Centre Milano Brera to try to find a solution, but neverthless we have been wasting our time for more than 3 months with meaningless invoices and credit notes, and today even the threat of legal proceedings before the invoice is due...! This is madness!
Besvarelse fra Regus - Milan Brera
Hi Paolo,
I’m sorry if you felt the need to escalate this.
We ask all our customers to add an automated payment method to their account. I apologise if this wasn’t clearly communicated to you but it’s in the terms of your agreement. We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. That exception is made on the understanding that an additional service retainer is payable. If you decide to add an automated payment method to your account (which you can easily do through your online portal, under the Account / Billing and payments section), we’ll immediately credit and refund this additional retainer.
The telephone service is not included in your Virtual Office, therefore the calls you make are chargeable.
Your account is currently restricted due to the outstanding balance in your account and the signs in reception advertising your company have been removed because of this. We have therefore credited the monthly charge for these signs.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
