The team at North Row are amazing led by the two Victoria's who are so professional and helpful at every occasion I visit. It is a pleasure to have such a great location led by a wonderful team who ke... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Update: 09/10/2024 Unfortunately Ms Lorraine Brule (the global customer service representative) does not understand the concept of customer service as she only finds our queries resolved if... Se mere
Virksomheden har svaret
Good setting and location, friendly and professional staff, clean facility and safe.
Excellent staff and great location
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
25 North Row, W1K 6DJ, London, Storbritannien
- 8000608702
3,9
God
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A wonderful team at North Row…
The team at North Row are amazing led by the two Victoria's who are so professional and helpful at every occasion I visit. It is a pleasure to have such a great location led by a wonderful team who keep in contact with me regularly and advise on any post arrivals immediately. I am delighted with this service and have been with Regus for over 14 years!!
10. marts 2026
Excellent staff and great location
15. juli 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Query not resolved
Update: 09/10/2024
Unfortunately Ms Lorraine Brule (the global customer service representative) does not understand the concept of customer service as she only finds our queries resolved if her colleagues say so and not from the actual customer. I have mentioned at the end of each paragraph on what they can do to improve the situation even when its not my job to do so.
Regarding the deposit I understand it is house rules however it would also be mindful (if you'd like to keep your clients happy) to mention that you will be charging them an extra deposit top up prior to them signing a 1-year renewal agreement. This is something the sales team should have mentioned regardless of it being in the house rules (which were not sent to us when we signed the renewal agreement should I mention), so we don't get surprised with a £3,400.00 unexpected charge on our card. I would advise you speak to Daniel which dealt with our case so he may be better trained on this.
May I also ask how is it that Regus accepted all of our non-registered company letters in the Marylebone centre if it is illegal? (before evicting us with 1 weeks' notice) and is now asking us to pay for a virtual office for each of our companies in the Marble Arch centre to receive this kind of service?
How would you feel if your landlord evicted you with no reason giving only one weeks' notice (not enough time to look for a new office) and forcing you into a centre with a smaller room and higher rent and now is asking you to pay to receive mail? Although you state this is company policy it is clear that this is not practiced across all centre's as we had no issues in receiving mail in our previous centre.
I would like to understand why the kitchen on the second floor is equipped with a microwave, given the "IWG policy". While we were granted permission to purchase a microwave for our office, it takes up the limited space we have. In contrast, the second-floor kitchen is provided one by the building. It would be greatly appreciated if a similar provision could be made for our floor to ensure consistency and convenience for everyone.
Looking forward to hearing form you soon.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Regus - London, Oxford Street (Marble Arch)
Hi Ramez, it is disappointing to see you post online again although we have already assisted you on this extensively.
We require a retainer equal to twice your monthly fee. Since your agreement was renewed with an increase in your monthly fee, the retainer was also increased, as detailed in your agreement. We understand that this may be inconvenient for you, but it's a policy we follow to ensure a smooth and efficient process for all our customers. While we prioritise customer satisfaction, it’s essential to maintain these policies to provide consistent service.
We have informed you multiple times that we can only receive mails which have been sent to your name or your business name. It is illegal to use our centre’s address for a company which doesn’t have a binding agreement with us.
Your centre team confirmed that your concerns with the centre facilities were addressed, please contact them directly if you need further assistance.
Best,
Lorraine Brule
Global Customer Service at Regus
Good setting and location
Good setting and location, friendly and professional staff, clean facility and safe.
29. september 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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