Ideal setting for a private meeting
Ideal setting for a private meeting. Very clean and bright surroundings. Above all, the staff were so helpful and accommodating, they could not have done more for us.
26. september 2024
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
6 London Street, New London House, EC3R 7LP, London, Storbritannien
- 8000608702
3,7
Middel
3 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,7
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I refer to your reply
I refer to your reply.
I still have not received my deposit, it is now over the 5-7 working days from the 8th of June when you said it would be posted. The company name was Intouch Kent Ltd..
As for your other points.
1/ The knife incident was reported and laughed off as nothing serious happened and nobody was hurt, I find it very strange that you have no report of it
2/ The toilets need to be addressed more than once a day with 70 people working on that floor, you have 2 toilets available, they are disgusting
3/ Your say we were happy with people making calls outside the room all day, no we were not and complained time after time, all that was done was a e mail sent round saying don't do it, so please do not say we were happy .. we moved and that was one of the reasons..
So with the deposit
Lets look at the facts,
Notice given 28th March
Left 28th April
Deposit requested 12th April on ap
Deposit was due 1st June.
You tell me this was not processed at bank till 8th of June and it will take 5-7 days... well is the 19th of June today, I still don't have it thats 8 working days in my books...and its amazing that you can debit a card at will and get an instant payment, yet you bank with the only bank in the world that takes 7 working days to process a payment.
19. juni 2023
Uopfordret anmeldelse
Besvarelse fra Regus - London, Fenchurch Street Station
Hi Gavin,
We’re sorry that you’ve left us feeling frustrating.
At Regus the maintenance of our facilities is very important and we can assure you of our highest standards.
The toilets are cleaned every day. Whilst we cannot be responsible for how other customers might use the space, we take great care to carefully monitor it.
Your feedback regarding the knife incident are certainly concerning and should have been addressed but we have no records of you sharing this with us at the time; we certainly would have handled this with urgency if we were aware.
We recognise that some customers were making calls in the hallways. Again, this was not our actions but we reminded all the customers and it improved. You were happy with this then so its surprising you’re now using it against us.
I understand that the cause of your complaint now is your retainer refund. We are very sorry to confirm the delay in repayment of your retainer. The payment was confirmed in early June but has rejected, the precise reason for that isn’t known.
This is an exceptional situation and our finance teams are working alongside our IT team and bank to resolve urgently.
I truly appreciate that this is unsatisfactory and sincerely apologise for the inconvenience caused. We will be reprocessing payments as soon as we can and will confirm back to you.
Regards,
Lorraine Brule
Global Customer Service at Regus
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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