The staff at regus Liverpool are excellent the offices are clean tidy and well decorated the booking process is easy
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team is really helpful and friendly, the office is in a fabulous location, and the facilities (both in the location and nearby) are great. The Red Rum board room has become a second home for ma... Se mere
We use the Regus offices throughout the U.K. the facilities are always good and the centre staff are always very helpful. This is especially the case at the Liverpool office
Warning to anyone who uses Regus. If you want to repeatedly have to contact them only to be unable to speak to someone and be chased to “let an office with them” despite advising on nu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
Exchange Flags, Horton House, L2 3PF, Liverpool, Merseyside, Storbritannien
- 8000608702
4,0
God
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff at regus Liverpool are…
The staff at regus Liverpool are excellent the offices are clean tidy and well decorated the booking process is easy
6. juni 2026
Besvarelse fra Regus - Liverpool City Centre
Hi Karen, thank you so much for your kind review. We’re delighted to hear you’re enjoying the clean, well-presented offices and that the booking process has been easy to use. We truly appreciate your kind words about the team and hope to welcome you again soon!
Do not use - the worst company
Warning to anyone who uses Regus. If you want to repeatedly have to contact them only to be unable to speak to someone and be chased to “let an office with them” despite advising on numerous occasions I wished to make a complaint as a current tenant.
Sadly the poor staff in the reception area have to suffer because those above do not have any idea how to assist their tenants. The reception staff within the building are amazing and helpful.
However, anyone who is supposed to help you with your account or if you have a problem is essentially non existent.
I repeatedly get incorrect invoices and charges despite having made over 50 phone calls. All of which is a total waste of time as no one ever comes back to you. You only recieve phone calls to ask do you want to rent an office.
Fantastic sales people who do not tell you the full picture. It is not a fully serviced office if you have printers which require internet or a server be prepared to pay over 200 a month extra in fees.
I have never come across such incompetence. They are quick to say you owe money and charge you but fail to correct their own errors and also fail to help you.
You are just a number and there is no element of client care or service even when you raise a complaint - if you try to do this you will not recieve the complaints procedure or any contact.
I cannot wait to leave at the end of my tenure. They are the worst company for customer service.
I’m a sitting tenant trying to run a law firm and I spend most of my time on the phone trying to get help from Regus.
19. januar 2023
Uopfordret anmeldelse
Besvarelse fra Regus - Liverpool City Centre
Hi Sam, I’m sorry you felt the need to escalate this.
We ask our customers to raise any concerns through the ‘Help’ section of their online account (Myregus.com) or via their centre team.
Your centre team have spoken to you about your issue and have also spoke to our Account Helpdesk on your behalf.
You have been provided with the correct information but chose to go through incorrect channels in the hope of achieving a different outcome.
I can see you’re frustrated about the phone calls you made but you have designated contacts (as outlined above) to prevent issues such as this.
You have been billed correctly and in line with the agreement you signed and are not being charged £200 per month for the IT services you mention.
It is necessary to have a static IP address if you wish to have your printer on your own network and you will see from your invoices that the cost is £29+VAT per month.
To call us incompetent is just not fair, we have done all we can to answer your queries but ultimately you did not accept that your card provider rejected some payments.
I’ve asked a member of my team to contact you to offer further assistance.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
We use the Regus offices throughout the…
We use the Regus offices throughout the U.K. the facilities are always good and the centre staff are always very helpful. This is especially the case at the Liverpool office
13. august 2023
Red Rum Club
The team is really helpful and friendly, the office is in a fabulous location, and the facilities (both in the location and nearby) are great.
The Red Rum board room has become a second home for many of us!
11. juli 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.