Regus - Illinois, St. Charles - The Plaza Anmeldelser 

4
TrustScore 4 ud af 5

3,8

100 Illinois Street, Suite 200, 60174 St. Charles, IL, US


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sophia is the best. Very helpful with setup and troubleshooting. Incredibly professional when clients arrive. Always does more than I would expect to make everything run smoothly!

Bedømt til 4 ud af 5 stjerner

Competitive with what's available in todays world of office space to lease, I found Regus to be a convenient and great option for my first ever office space needs. A few complaints and frustrations I... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

A coworker signed up for a monthly pass in November 2022 and was NOT told it was an annual contract and it required a 90 day written notice before expiration date in order to cancel. Of course we... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktoplysninger

  • 100 Illinois Street, Suite 200, 60174, St. Charles, IL, USA

  • 6307972000

3,8

God

TrustScore 4 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(4)

2.770 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Sophia is the best

Sophia is the best. Very helpful with setup and troubleshooting. Incredibly professional when clients arrive. Always does more than I would expect to make everything run smoothly!

2. marts 2025
Bedømt til 4 ud af 5 stjerner

First Office Experience: Small Business Prospective

Competitive with what's available in todays world of office space to lease, I found Regus to be a convenient and great option for my first ever office space needs. A few complaints and frustrations I experienced throughout my time as a tenant were rectified and handled appropriately. Ultimately, I had a positive experience and would recommend Regus.

6. juni 2024
Regus - Illinois, St. Charles - The Plaza-logo

Besvarelse fra Regus - Illinois, St. Charles - The Plaza

Hi Michael,
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I coordinated this with your centre team who clarified that you had concerns with the delivery of the furniture you have ordered, your billings and the quality of service provided by the previous centre manager.
They also confirmed that the issues have been addressed and you’re contented with the outcome.
Your centre team remain your key contact in this matter; please contact them for further assistance.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

Do not sign a contract with Regus!

A coworker signed up for a monthly pass in November 2022 and was NOT told it was an annual contract and it required a 90 day written notice before expiration date in order to cancel. Of course we weren't looking at the renewal term 9 months in, nor did the salesperson and tour guide ever tell us that it's a 90 day cancellation policy.

Today I have called two locations in Illinois, spoken to a super rude salesperson who hung up on me because he couldn't comment on whether a 90 day cancellation period makes any sense. I've been redirected to the "ticketing" system because once you are a paying member ($3600 so far), you actually can't SPEAK to anyone in person (her exact words) - you have to enter a ticket and deal with emails. When you sign in to the portal, and hit Community Team for help, it goes to a blank page. So they don't communicate the terms and conditions when you sign, they overcharge you, won't let you out, they won't help you, and they steal your money. We are paying $220/mo for only 5 visits per month and guess what? No one else can use those, only the original person that signed up, even though our company is paying for it and we have attorneys and paralegals that would love to work in a remote office once in awhile.

Try other coworking spaces first and if you have to choose Regus, make sure you read the T&C and are very clear on what you are paying for.

15. januar 2024
Uopfordret anmeldelse
Regus - Illinois, St. Charles - The Plaza-logo

Besvarelse fra Regus - Illinois, St. Charles - The Plaza

Hi Mitchell,
I am sorry to hear of your dissatisfaction.
The notice period of all agreements is detailed before a customer signs and this would have been clear to your colleague.
The local teams are always available to help via phone if that’s a customer’s preferred method of contact.
Our memberships allow access for the person listed on the agreement to hundreds of our centres; they are uni-personal and cannot be shared.
If you would like to explore fixed options such as a private office which would allow access to multiple people, please contact the centre directly as they would be happy to share pricing and availability.
I would be happy to look into the specific circumstances of your case but haven’t been able to identify your account. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?
I look forward to receiving more information from you.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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