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Regus - Illinois, Park Ridge - Park Ridge Plaza Anmeldelser 

1
•
TrustScore 3 ud af 5

3,2

Forretningscentrum
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Lokation

Skift lokation

350 South Northwest Highway, Suite 300, 60068 Park Ridge, IL, US

•
8476565200

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 350 South Northwest Highway, Suite 300, 60068, Park Ridge, IL, USA

  • 8476565200

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(1)

2.791 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

I booked a day office 12 days in…

I booked a day office 12 days in advance and when I arrived the experience was horrible. The receptionist did not know that I had a reservation and had to confirm it with the manager. Furthermore, the room provided is not usable because I needed to meet clients. When I requested help moving some of the desks that were facing the wall to the middle so that I can meet clients (an extremely reasonable request, given the circumstances). The receptionist said, "we do not move furniture." When I spoke to the manager, I asked her for a meeting room since this particular Regus did not allow furniture to moved. She told me that will cost more money. The clients did not want to pay for the extra cost, so I ended meeting with them later in their home. How they screwed up after having a 12 day notice is beyond me, but the receptionist told me that two of the rooms were unavailable because they need to paint it. Seriously, they could have called me to let me know so I can meet the clients at another Regus location nearby instead of creating a horrible experience for the clients. I cancelled my membership because apparently, day offices are not guaranteed even if you are on the 10-day Day Office Plan. So, Regus does not have to make any good faith effort to provide a day office at all according to their written "House Rules" even if the reservation was made 12 days in advance.

28. oktober 2024
Regus - Illinois, Park Ridge - Park Ridge Plaza-logo

Besvarelse fra Regus - Illinois, Park Ridge - Park Ridge Plaza

Hello Johann,
We are truly sorry for your experience. As the worlds-leading flexible workspace provider, we are confident that this does not represent our typical customer journey.
I have investigated your comments with the centre involved who have reassured me that on that particular day, we were scheduled for painting so other offices were not available. Also, the staff member was occupied with other tasks at the moment which you asked which means they could not assist with moving furniture.
We did offer you other nearby centres as an alternative solution but you declined those.
As you have visited many of our locations, I am confident that you’re aware that this does not reflect the expectations and standards we set for ourselves. Your local team are in contact with you and will be happy to discuss in further detail.
Thank you for your feedback which will help us to improve.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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