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Regus - Illinois, Chicago – 110 North Wacker Drive Anmeldelser 

2
•
TrustScore 3.5 ud af 5

3,3

Forretningscentrum
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Lokation

Skift lokation

110 North Wacker Drive, 60606 Chicago, IL, US

•
8888669799

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 110 North Wacker Drive, 60606, Chicago, IL, USA

  • 8888669799

3,3

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(2)

2.775 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Bait and switch, lack of accountability, and no customer service

If I could give this business a negative rating, I would. My experience has been extremely disappointing and raises serious concerns about the company’s integrity and business practices. I believe their process reflects a classic bait-and-switch tactic. I was shown one office space during the initial tour, but the contract listed only a suite number without clear indication that it would be a different space. Upon receiving the keys, I discovered that the office assigned was significantly smaller than what was originally shown. When I inquired about the office I had been promised, I was told it would cost considerably more.

The regional manager I dealt with in the Chicago area was unprofessional and dismissive. Attempts to escalate my concerns were blocked at every turn—I was never allowed to speak with or contact anyone from the leadership team. Even after involving legal counsel, we were continually redirected without resolution. It appears the company lacks a transparent chain of accountability.

It is deeply frustrating that a business positioning itself as a leader in luxury co-working spaces offers such poor customer service and misleading practices. I am prepared to report this experience to the Better Business Bureau and the state attorney’s office for investigation into potential deceptive business practices. I cannot recommend this company under any circumstance.

1. februar 2025
Uopfordret anmeldelse
Regus - Illinois, Chicago – 110 North Wacker Drive-logo

Besvarelse fra Regus - Illinois, Chicago – 110 North Wacker Drive

Hello Huong,
We are sorry that you felt it necessary to post this online review despite us fully supporting you previously.
Your claims were investigated including reviewing emails between you and our sales team that you provided to us and only found evidence that supports that you signed for the office that we provided,.
You signed on 7 November 2024 for office 25070 with a start date of 1 February 2025.
You’ve spoken with members of our leadership team and several departments who all reached the same outcome. We asked for more evidence but it could not be provided.
I can assure you that as the worlds-leading flexible workspace provider, we don't mislead our customers. The office that you have been assigned is the one you signed for. If you would like to change, your center team can discuss options with you but all relevant charges will apply. They will be happy to help you.
Best,
Lorraine Brule
Global Customer Service at IWG

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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