Regus - HIGH WYCOMBE, Stokenchurch Business Park Anmeldelser 

5
TrustScore 4 ud af 5

4,0

Ibstone Road, Beacon House, Stokenchurch Business Park, Stokenchurch, HP14 3FE High Wycombe, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been based at Regus Stokenchurch for almost a year now in a private office and its been a great experience. The co-working area is spacious and well equipped and the facilities throughout t... Se mere

Bedømt til 1 ud af 5 stjerner

Following a late payment issue Regus imposed a charge on us. The late payment problem was not of our causing but a problem in the Regus process. The local centre manager (in Stokenchurch) & her... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktoplysninger

  • Ibstone Road, Beacon House, Stokenchurch Business Park, Stokenchurch, HP14 3FE, High Wycombe, Storbritannien

  • 8000608702

4,0

God

TrustScore 4 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(5)

2.667 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Highly recommend

I have been based at Regus Stokenchurch for almost a year now in a private office and its been a great experience. The co-working area is spacious and well equipped and the facilities throughout the centre are well maintained, clean and modern.

A special mention goes to Kirsty and Melissa, they truly go above and beyond on a daily basis. They are a brilliant team, very approachable and helpful.

Highly recommend for anyone looking for flexible, professional workspace.

15. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Issue resolution process issues - poor customer treatment

Following a late payment issue Regus imposed a charge on us. The late payment problem was not of our causing but a problem in the Regus process.
The local centre manager (in Stokenchurch) & her manager agreed that the problem should not have happened and appologised for the confusion.
Yet the situation was not resolved by Regus as promised and we were chased for this payment (of less than £64!).
The chasing was accompanied by threats to call in debt collection services! Related contact number lead to a recorded message purely for Regus customers and tells you to log a ticket online, and then cuts you off.
We were long standing Regus customers but chose not to renew due to our treatment. It seemed Regus would rather lose a customer than resolve a small payment issue of their causing.

22. maj 2023
Uopfordret anmeldelse
Regus - HIGH WYCOMBE, Stokenchurch Business Park-logo

Besvarelse fra Regus - HIGH WYCOMBE, Stokenchurch Business Park

Hi Tessi,
I am sorry to hear of your dissatisfaction.
The late payment fee was triggered by the outstanding balance of your account, which was not paid by the due date.
A member of my team has been in touch and I am happy to confirm a favourable result has been reached.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

They auto re-new my subscription with…

They auto re-new my subscription with higher prices and new end date. They charge me without notification, they create bills for late payments and they threaten me to charge all the incoming months and sue me.

Stay away from them for your own mental safety.

5. juni 2023
Uopfordret anmeldelse
Regus - HIGH WYCOMBE, Stokenchurch Business Park-logo

Besvarelse fra Regus - HIGH WYCOMBE, Stokenchurch Business Park

Hi Firat, I’m sorry you felt the need to escalate this.
We take renewals very seriously and ensure that the process, which is very simple, is communicated to customers upfront.
Prior to any renewal, our customers receive courtesy email reminders.
According to our history, you received one of these emails on 10 March 2023 with detailed information on prices, terms and the option of ending the agreement if you no longer require our services.
This was sent to the email address we have on file, which you can review and amend at any time by logging in to your account online (i.e., MyRegus.com).
Once your agreement with us has been renewed, we confirm it via email.
You ended your agreement through your online account on 05 June; this was long after it had renewed, and too late to make any changes.
We do not charge people without notification; our invoices are raised on the last day on the month with a due date of the 15th of the following month when payment is charged to your chosen payment method.
I’ve reviewed your account and see that there are many invoices pending payment, because of this late payment fees have been correctly applied to the account.
We apologise if any collections correspondence has offended you, this is certainly not our intention. We greatly value your business and want to maintain a positive working relationship with you. However, the current payment situation needs to be resolved.
A member of my team has contacted you directly to further clarify this for you and I politely remind you that you are able to view and pay your invoices through your online account (myregus.com).
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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